I've dealt with Tiger Direct many times and have had not one problem. The items are delivered promply.

I called to place an order and was connected with Cori at X 5800. Cori was a straight shooter and got me what I needed to enhance my Garmin 255W which was purchased over the internet. It was a pleasure to deal with Cori and will use him for future transactions. Thanks - GClock

I love ordering from Tiger Direct. The transaction with them is fabulouse from beginning to end. I order today i receive it within 2 days. good going Tiger direct, keep up the good work. Oh and lets not forget the customer care, they are helpful and freindly.

Great great service from this seller! Order was shipped quickly and received very fast. Because Alex #5928 was extremely helpful @Tiger Direct there is no question I will make future purchases from this buyer.  

TigerDirect does not honor their return policy. I ordered a Sony Ericsson phone and it arrived with a dead battery. I requested an exchange but they refused. Their return policy clearly states that they will replace defective items within 30 days of invoice. They want me to return the item for a refund at my cost and to order another one from their website which again will cost me shipping. So in essence I will pay shipping 3 times to get a working product.  
 
UPDATE: I received an email from 3 different individuals at TigerDirect. None of them matched the return policy posted online at Amazon. They simply want me to return the defective item without giving me a refund on my original shipping cost. The person who contacted me regarding my review here at resellerratings gave me a different version of how this matter would be resolved. I have very little confidence that people who work at TigerDirect communicate with each other. The last couple of emails I got came from two individuals within seven minutes of each other and they both have slightly different return policy instructions for me to follow.

This review was modified by its author, Rommel, on 11/11/09 12:58 PM.

I have purchase three computers and numerous other things from TigerDirect. In all cases, I received the item the following day. I had one defective vhs/dvd panasonic that was promptly replaced. Their customer service is second to none. I am a loyal customer and you will be too!  
pete

Very easy transaction. 3rd purchase from Tiger Direct this year.

Ray was extremely helpful and I have had great success with your products. I really thought he was very nice, polite and helpful. Thank you Ray, Lori McGee

Tiger Direct is the best. We ordered a laptop from Steven (extension 5841)at Tiger Direct. When there was a problem with the unit, Steven helped us get it replaced. He also called a month later to be sure we were happy. I have done business with Steven for years. He is such a nice young man.  
 
Tiger Direct can't be beat.  
 
Julia McP

Erwin was knowledgeable, nice and helpful! I will definitley purchase my wireless router from him once my new MacBook arrives.  
 
Thank you

This seller sold me a motherboard and CPU combo and did not ship the CPU because they said it was on back order. They did not notify me about the back order and I found out about it after 6 days when I recieved the rest of the items and then when I called them after spnding an hour on the phone, they told me that shipped the CPU onOct 4th!! and ground!!! In all google email updates they send me the said that they have shipped the CPU too. I lost an installation because of these guys and talked to their manager, Bridget.Willia, about it but the manger was as rude as possible too and she told me that I had to call to find out that the CPU is on back order!!!. I do not recommad this site to anybody

Very quick and easy. Confident in seller that business was done and will be completed perfectly.

I want to thank KEITH DORSETT for offering good customer service..I rarely purchase products from the Falls location any more, which is close to my office, due to poor service & attitude.This was a first calling and placing an order with Keith..It's like day & night..On my last visit to the Falls location, I finally walked out and made my purchase of (3)Laptops from Best Buy...With only 4 customers in the Falls location,not one of the 6 sales staff offered any assistance....Thanks again Keith  
 

I bought a product from them that just wouldn't work for me. I'm not too computer savvy so it was prob my problem. But I went online and asked to return it and they said no problem. Fast shipping and easy returns. I will buy from them again. :-)

I always have positive ordering experiences at TigerDirect.com! Products are categorized in a way that makes sense to laymen and techs.