I am a regular customer and I always have a good shopping experience. Easy to select the items, easy to check out, free shipping. Can't beat that

I ordered the Evga GTX 295 hydro and had the wire transfer completed friday 6th November 2009.  
The product was delivered wednesday 11th November 2009.  
What do i have to say? Well the service is one of the best i experienced and the delivery time was just WOW since i live in the UK and delivery was fast! I surely will order from Tigerdirect.com if i cannot get goods in the UK (since you have to understand that i have to pay duty tax outside US - in this case it was $150+ for this GPU). But i did not complain since the service from Tigerdirect was excellent.  
 
I feel Tigerdirect should give lessons to many companies out there on how to deal and serve customers.  
 
Well done Tigerdirect.com - just pure class from you guys. Keep up the good work.  
 
Regards  
 
Jazz (from UK)

Clark ext. 5952 The Wonderful Customer Service I have ever gotten. He so knows his Computer Parts and the capabilities for PC Shopping. He is so knowledgeable in his field of work. I have had my clients call him for advice and what he thinks is the best buys for each one of their needs. He has always returns my Calls or E-mails about my orders. Shopping with Tiger Direct is the only way I go. I have never had a bad experience with my Computer Orders with Tiger Direct and Clark. Thank you Clark, for all your wonderful Customer Service.

I spoke to a series of Tigerdirect customer service agents, so I could return a defective product. I went over the expiration date for the RMA number and warranty and was very concerned I'd be stuck with the defective monitor. I spoke to Rick @ ext. 5836 who quickly resolved the issue and renewed me a new RMA and postage. I found Rick and the other customer service agents to be incredibly helpfull. I run a website design company, and will be definately ordering from them in the future as well as referring customers and friends to tigerdirect for timely and fair service.  
 
-Kian

Out of sight service!! Rick @ 5836 gets a 5 Star Gold rating for his help in placing this order and assisting me with a return. I have been doing business with your store for about ten years and have never had a problem. I also appreciate the prompt shipping. I sometimes get my order in one day!! Thanks Tiger, Rondo

The order process was quick and easy. However there is some confusion on how to select either a software download or a retail box. I guess I will find out when it is shipped.

The customer service rep. "Brian" that I spoke too on the phone was fabulous! I'v spent a lot o money these past couple of weeks with your company. Brian was very knowlegeable and helpfull! Thanks for haveing such a GREAT employee! Ms.Tracy Jaworski

I had quite a bit of trouble locating the rebate form for the CA10-7975 Internet Security Suite that I had purchased and was ready to send it back and resort to "Plan B." While I was out Lester at ext. 5920 left me a message. When I called him back he had things all straightened out and ready to go. Thank you Lester!

My order was placed, confirmed and shipped promptly. However due to a problem with the Vista SP updates, my brand new pc died and would not boot up. A weeks worth of extremely frustrating phone calls to HP Tech support who were no help, I decided to return the HP back. Freddy X5840 was extremely helpful, POLITE,friendly,fast, got my return shipping as promised and helped me through making a new purchase (not an HP). It is a pleasure to deal with a company that values it's customers enough to not outsource their customer service to another country. While I still have to wait for the refund to complete, I am sure that if I do have any problems a phone call to Freddy will take care of it. I won't have to dread making a call to customer service personnel who read from scripts, can't answer questions that are not on their scripts and are rude to boot.  
Thank you!

Keith helped me to select the correct power supply after I was ready to order a unit that would not work. He was very knowledgeable, polite and efficient!

Wow, what great service and speedy delivery. Steve at Extension 5833 was simply outstanding. He helped with a return and new order, all in minutes. Thank you!!!!

I'm writing to let you know what great service I got from your sales Rep Thomas Rich Rhudy extension: 5855. He helped me place my order and upgrade several of the items I was purchasing to maximize the efficiency of my new PC build. He also helped me with some returns explaining the process perfectly. It is great to see that as your company has grown you have been able to maintain such a strong focus on good, basic customer service unlike many chains in this industry. The fact that each of my experiences with your company has been like this is why I will continue to shop Tiger direct for all my personal and business electronics and computer needs. Your prices are the best and your service is so far above your competition that I ask myself, why go anywhere else?  
 
Thank you tiger direct, you have a customer for life.

This review was modified by its author, InsuranceJasonB, on 11/13/09 10:39 AM.

I wanted to take the time to write about this store. They do a great job at great prices, and I will definitely order again!

I've dealt with Tiger Direct many times and have had not one problem. The items are delivered promply.

I called to place an order and was connected with Cori at X 5800. Cori was a straight shooter and got me what I needed to enhance my Garmin 255W which was purchased over the internet. It was a pleasure to deal with Cori and will use him for future transactions. Thanks - GClock