Comparison shop, read reviews, find savings, at ResellerRatings.com.
Comparison shop, read reviews, find savings, at ResellerRatings.com.
Store ratings, compare prices, find bargains.
Reviews: 378,037 | Stores: 20,654 | Online Users: 748 please login
BROWSE STORES: #|A|B|C|D|E|F|G|H|I|J|K|L|M|N|O|P|Q|R|S|T|U|V|W|X|Y|Z
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage
Store Rating and Reviews TigerDirect / Systemax

Homepage: http://www.tigerdirect.com Shop Now at TigerDirect / Systemax
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
See all 506 participating companies!
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 9.06 / 10
Six-Month Reviews: 346
Lifetime Reviews: 6197

   


Lifetime Rating: 7.33 / 10
All Stores Avg.: 8.15
7.57 Pricing of Products and Services
8.66 Likelihood of Future Purchases
8.29 Shipping and Packaging
8.50 Customer Service
8.46 Return or Replacement
Show Reviews Read all 6,197 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
7795 W. Flagler, Miami, FL 33144
customer support email:
http://www.tigerdirect.com/contactus
phone:
800-800-8300
customer support:
800-800-8300
business hours (est):
Open 24/7 - Call Anytime

FAX: 305-415-2149


TigerDirect / Systemax Advertisement
Trust and Ethics Policy
 TigerDirect / Systemax Customer Reviews
Page 1 of 404sort reviews by:
high low helpful by date
time period:
past week past month all
Reviews 1 - 15 of 6051
1 | 2 | 3 | 4 | 5 | .... | 404   Next Page
Very Satisfied
Reviewer: richrab
Click Here to See the Profile for richrab

10/31/09 6:39 PM
I start my review by saying that Tiger Direct is a great place to get your computer parts but once and awile something will go wrong. When something goes wrong, you find out just how good they are. I explained my problem to George 5373 and as confusing as the problem was good old George 5373 took care of it. If all the people are as helpful as George at T.D. they will continue to be a plasure to do business with.

Very Satisfied
Reviewer: 1stlonewolf
Click Here to See the Profile for 1stlonewolf

10/30/09 4:29 AM
This company stands by their products. Very easy to get an RMA if (on the rare occasion) something is amiss. Good packaging and fast order processing. Only ever had 1 problem with them and the customer service was outstanding. FYI the problem was wrong product inside sealed manufacturer packaging. Can hardly blame them for that. Returned for proper product at no extra shipping charges to me. Great company and would (and often do) recommend them to anyone.

This review was modified by its author, 1stlonewolf, on 11/1/09 11:01 PM.

Very Satisfied
Reviewer: gekaver
Click Here to See the Profile for gekaver

10/29/09 7:18 PM
Have ordered items from TigerDirect on a number of occasions and have always had good service from them. Last order was on 3/9/09 and delivered on 3/11/09.

This review was modified by its author, gekaver, on 10/29/09 7:21 PM.

Very Satisfied
Reviewer: acc5d2
Click Here to See the Profile for acc5d2

10/29/09 3:46 PM
This experience started out with a bit of a blunder. Incompatible RAM was included in a barebone package. I tested the RAM and both sticks were in perfect working order, so I tossed the packaging. Looked like I had a MoBo issue so I ended up RMAing. Got the new MoBo and the issue persisted. Finally found that the RAM was incompatible with the MoBo and tried to RMA the RAM. RMA of the RAM was initially rejected because I did not have the original packaging. However, I used the online chat feature and spoke to Juan. Juan spoke with his supervisor and they took ownership for the company's mistake and agreed to allow me to return the item without original packaging and with no restocking fee.  
 
In the times of online shopping and outsourced support centers it is rare to come across the level of support I experienced today. Typically such distances between the seller and buyer cause a huge disconnect when an issue arises. However, Juan and his supervisor took 100% ownership of the issue and saw that it was resolved correctly. Cheers!

Very Satisfied
Reviewer: Lana54
Click Here to See the Profile for Lana54

10/29/09 11:02 AM
Great costumer service that I did get from Chris Miranda (Ext. 5391 ) . He was fast in solving my issue , keep it up and THANK YOU  
 
Svjetlana Letica-Ingram

Very Satisfied
Reviewer: pinchepico
Click Here to See the Profile for pinchepico

10/29/09 9:06 AM
less than 24 hrs. for the free shiping !i cant belive th

Very Satisfied
Reviewer: zeobo
Click Here to See the Profile for zeobo

10/28/09 10:19 PM
I like tiger direct they have alright deals and they great customer service and an awesome offline catalog. They ship fast. I ordered it at 3 pm and i had it the next day at 12pm. I live in Michigan... they have warehouses everywhere.... This was standard ground shipping

Very Satisfied
Reviewer: mencik
Click Here to See the Profile for mencik

10/28/09 6:59 PM
Very easy to order. Great prices. 2% donation to my charity by visiting their site via igive.com.

Very Satisfied
Reviewer: dfroien3
Click Here to See the Profile for dfroien3

10/28/09 3:49 PM
I spoke with Carlos (extension 5892) at Tiger Direct who help me through a return. His professionalism was second to none and I appreciated having worked with him through this return process. He helped me through the RMA process and made the whole event painless.

Very Satisfied
Reviewer: emensh
Click Here to See the Profile for emensh

10/28/09 11:55 AM
Tiger Direct is a first class customer service organization. The have taken care of issues, including those that were the result of my own mistakes, quickly, painlessly, and as well as any other merchandiser with whom I have EVER worked.  
 
Example, I ordered a computer with a drive that was too small...didn't realize it until 45 days later, called them, they replaced it, period.  
 
Example number 2: Ordered a 100 ft HDMI cable, got it strung to my projector and reaslized the connector was damaged. Called Tiger at 8:00 EDT and received a replacement at 10:00AM the next morning  
 
What else can I say.  
 
Eric Mensh, Owner  
Access Pointe  
Amherst NH

Very Satisfied
Reviewer: fscam2007
Click Here to See the Profile for fscam2007

10/28/09 11:55 AM
Keith was very helpful regarding questions I had about my original Windows 7 order. In addition, he recommended antivirus and tuneup software to go along with the Windows 7 operating system. I look forward to setting up my new systems some time next week after receiving both orders. Thank you, Keith!

Very Satisfied
Reviewer: Quark750
Click Here to See the Profile for Quark750

10/27/09 9:07 PM
Have purchased from TigerDirect for many years. Have always been happy with their products and service. On the rare occasion of a problem, they stand by their products, unlike Ecost. Wish more web retailers were like this one.

Very Satisfied
Reviewer: nikistaz
Click Here to See the Profile for nikistaz

10/27/09 6:45 PM
I bought a Visionman barebones system for my father, very nice, but Visionman did not ship a driver disk and could not connect to the internet without drivers and everything I tried didn't work. I spoke with Rep Arturo Correa, he contacted Visionman and 3 days later I had the right disk and the system is working great. I have had great service and great prices from TD,their customer service is outstanding. I recommend them and Visionman 100%. B R

Very Satisfied
Reviewer: raymondo6
Click Here to See the Profile for raymondo6

10/27/09 4:53 PM
Tiger Direct are a very lively marketing company with a great range of products and great deals. Their service matches their sales ad marketing smarts and they are always a pleasure to deal with.

Very Satisfied
Reviewer: sicillian
Click Here to See the Profile for sicillian

10/27/09 12:19 PM
Teri 5845 was very helpful, efficient & pleasant. She went out of her way to please me. I couldn't ask for better service.  
 
Angie

find deals @
Dealighted.com Bargains, Deals, Coupons


Active Discussions

How to get free gas worth $250 (1)
Where to buy a pc? (13)
Alienware (5)
Fall-Winter Cleaning Sale (0)
Solenoid pinch valve (0)
Buyers Beware: http://www.deal... (1)
ResellerRatings Extension for Firefox (30)
Merry X-Mas all (7)
 Best of the Best (today) at Dealighted
Walmart in-store 1 day specials Nov 7th 8am - Tv's, Laptop, Xbox 360...
Walmart B/M 1 day 11/7 Tv's, Laptop, Xbox 360 and more. *HOT - Xbox...
Kohls Clearance 60-80% off with 0.99c Shipping
Xbox 360 Arcade $199 w/ $100 GC on Saturday @ Walmart BM (YMMV?)
Kohls (card holder) 30% off code and Kohls Cash starts 11/11
32" Sony Bravia LCD HDTV $399.99 shipped PC CONNECTION
Target Toy Clearance
Panasonic Plasma HDTV 46" (TC-P46U1) - $788
Guitar Hero 5 Bundle (includes Guitar Controller + Game)...
Hammacher Schlemmer Portable Digital Photo Converter at Target $62.99...
Kohl's 30% off code for Cardholders + Kohl's Cash Starting Nov. 11th
Sanyo Eneloop 4pack AAA $9.98 sss eligible @ Amazon
Today's Best People Powered Deals
Compare Prices
 Before you checkout, quickly check prices at other stores.
Search Products:

Cameras

HDTV's

iPods

Laptops

GPS/Nav


Phones

Camcorders

Desktops

Watches

Storage

Page 1 of 404
1 | 2 | 3 | 4 | 5 | .... | 404   Next Page


home | for merchants | advertise | trust & ethics | add a store
help/faq | privacy policy | terms of use | contact us
ResellerRatings.comŽ Copyright 2009
All Enthusiast, Inc.
Coupons and Daily Deals - Dealighted
Tech Support Forums
W Revenue Web Business Blog