I don't think it gets any better than this. I've purchased two laptops from them and have been very pleased with both. After a couple of years, I had a major problem with the first laptop. They made extensive repairs immediately and never balked. They're very helpful in the ordering process. I've also called for tech support a couple of times. They answered immediately and solved the problem. They're more customer-centered than pretty much any other business with whom I've dealt- online or otherwise.

I needed a pretty powerful notebook, but I had to have it quickly and it had to be a bargain. The PowerNotebooks representative I talked (Donald Stratton) to was incredibly helpful, making sure I got the features I needed and didn't waste money on upgrades I didn't need. He also made sure I received the notebook quickly. It is a fantastic computer and has done everything I have asked of it. I highly recommend PowerNotebooks to anyone who needs something more than the commodity computer sold at the local discount retailer, or who wants great support after the sale.

This review was modified by its author, Thinker52, on 5/13/09 11:58 AM.

They had the best price on my desired laptop, and their customer service was great. I would highly recommend powernotebooks.com

Power Notebooks is a phenomenal company, and I am very happy I went with them! They have a great selection of base models, all of which are highly customizable! The value is great as well. I was also greatly impressed with the customer service! My sales rep, Donald, was assigned to me after the order was placed and answered all questions I had promptly. Not to mention the new laptop is AMAZING! I can't say enough good things about Power Notebooks!

Excellant pre- & post-sale service. Prompt refund of my overpayment. And, the final product, a Sager laptop is KILLER!  
 
Thanks to Donald and his staff!

I ordered a laptop from PowerNotebooks about two weeks ago. It was delivered quickly and perfectly. I can have no complaints about the service and the machine itself works beautifully.

I highly recommend this company!! They have great products and after a year with my laptop I am still happy with it! Their warranty is perfect. My ethernet stopped working completely which required an RMA. I sent it in and had it back by the end of the week with a new motherboard. Some of the best customer service I've encountered! Thanks a lot!

I ordered a Sager NP8662 from Powernotebooks and without a doubt this has been the best experience of my life in which I have spent two grand. I never had any doubts about the product, however I have been done wrong once so I was a little wary purchasing from another internet reseller, but my fears were assuaged completely.  
 
When you call Powernotebooks, most of the time Donald answers the phone... he also owns the company, and provides a wealth of knowledge about the products he sells and laptops in general. You can ask hm any question and he will answer it or find the answer and get back to you. He answers e-mails promptly and professionally providing the information needed or, if you are life me, easing your OCDish need for info on your machine.  
 
For my order, he understood the special circumstances and did everything he could in order to get my machine in the window of time that I needed it because of my military obligations. Not only that but he actively tried to save me money as much as possible by suggesting more cost-effective solutions for my box.  
 
Oh and the machine is amazing, I cannot be more pleased.  
 
Powernotebooks is going to be the only people I ever buy a new laptop from ever again. Plain and simple, there is no one better.

Powernotebooks.com has a friendly, dedicated, helpful and domestic staff who were not only ready at a moment's notice to help me with my order--straightening out kinks, details, and what not--but didn't hesitate to give advice about hardware, software, or even ways to save money on the purchase.  
 
I have to point out one salesman in particular. Donald was exceptionally knowledgable, helpful, and friendly during the course of my purchase, calling to confirm my order, sending personal e-mails confirming my shipment, and even inquiring about how things were after I recieved my laptop. What better service? It's almost like a doctor that makes house calls. Who hears of such a thing anymore! These people are a real gem of a company and you can't possibly be let them down by purchasing from them.

I googled stock trading computers on the internet and ran across Powernotebooks.com. I let them quote the computer I needed for stock trading, I was clueless; I recieved professional help in determining what I needed without a hyped up sales pitch. The computer that was recommended beat any price I could find by 3 to 4 times and was just what I needed without any extras I didn't need; when I recieved my computer it was more than what I had expected; I'm well pleased. Thank you powernotebook

Great service from Power Notebooks! Very polite and professional about the laptop and the transaction. And the laptop is great too, been running games on it as well as they run on my desktop, maybe even better! Thanks!

I would strongly recommend Powernotebooks.com. It did take 3 weeks to get me my notebook, but this was only because the manufacture changed the specs and significantly improved the video card, which I was very very happy about. Powernotebooks.com kept me informed about the change and answered all my questions. Also I have been very happy with the tech support folks at Powernotbook. They have answered my emails. Unfortunately, the folks at Sager did not get back with me.  
As for the computer, my Sager NP8662 looks great. Quality seems very high. Gaming speed is great. Also I have not found it to run hot, even while gaming, which is a big plus. It is heavier than most laptops, but not bad in my view, especially when you consider what you get under the hood. Only complaint is that the processor drops down to 1.59 GHz when on battery from the normal 2.53 GHz, I have the p8700 processor. This greatly increases battery life, but I wish there was setting I could change. I am not sure if I am going to be able to get this to run at full speed on battery, tech support said this is hard to charge but they suggested some software that might be able to do it.  

I was referred to PNb.com by a friend whom had purchased one of his laptops from them. I was looking for a new laptop at the time as well, and i was happy to look through their site. I found the Sager NP5793! It was on sale, and i was going to be getting my reimbursement from school soon. i first asked the sales team, and the owner himself, Donald Stratton, replied to my questions. Donald helped me through out the whole process and we have shared many great emails since! ^__^  
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As for the Sager NP 5793! An amazing laptop! i had upgraded the processor, the hard drive, the wireless internal card and added Turbo memory! As well as 64-bit Vista Ultimate. Everything has been working wonderfully, Vista runs smoothly on the 4GB of RAM, and although I've only thrown two games at it (COD4 and Mirror's Edge) it preforms wonderfully under stress and heat is minimal thanks to the cooling system! For bang to buck ratio, this machine cost under 1800 for the machien itself, and i added a 2 year warranty/30 day pixel warranty.  
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I put the order in for the laptop on a Friday, i set up the wire transfer on Saturday, the money and the order were both processes on the following Monday. The laptop was finished on Friday of the same week, a 5 day built time, and the shipping started on that Friday (well the process started and i had my tracking number) i could afford 3 Day Air through the cash discount from the wire transfer. (despite the weekend) the laptop arrived on time on the third business day.  
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Although i had the chance due to my working for UPS to intercept the package early on the second business day, however it went to a different HUB than the one i work at, almost had 2 day shipping at the price for 3 day ;)  
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Laptop preforms wonderfully and has not had a single issue yet!  
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As for PNb's, They are an amazing company and i have been referring everyone i tell about my laptop to about them and their wonderful service. ---  
 
The laptop got to me packaged correctly, with the correct dimensional weight on the package. I am a revenue recovery auditor for UPS and thousand of packages go by me without the proper shipping costs. however i am thankful to see that PNb covered not only the correct physical weight but the dim weight as well, this is a large factor in shipping, and a hundreds of companies have packages audited (cough dell hp gateway cough ahem) The laptop was in two different sized boxes, this allowed for packing popcorn to be placed in the larger box, making sure the laptop the smaller box, holding the laptop does not move inside, and thus break. The second smaller box had the laptop and carrying case within it, and the laptop was between foam spacers holding it away from the side of the box. Overall a great shipped package shows an even greater company that shipped it!  
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My full specifications: Sager NP5793 - Gaming Laptop - $1,759.00  
17" WUXGA (1920 x 1200) "MATTE" LCD  
Orange Trim  
nVIDIA GeForce 9800M GTS w/1GB GDDR3  
Intel® Core™2 Duo T9300 2.5GHz Processor w/6MB L2 On-die cache - 800MHz FSB  
Arctic Silver 5 Thermal Compound  
4GB (2 SODIMMS) DDR2/667 Dual Channel Memory  
4GB Intel® Turbo Memory 2.0 - (Vista Only)  
320GB SATA II 3Gb/s 7,200 RPM Hard Drive (16MB Cache Buffer)  
Blu-Ray Read - DVD-CD R-RW  
7-in-1 Memory Card Reader (All versions of MS + SD/MMC)  
Built-in Intel® PRO/Wireless 5300 802.11a/g/n  
Built-in Bluetooth Wireless  
8-cell Smart Li-ion Battery  
Windows Vista Ultimate - (64-Bit installed - 64 and 32-bit CD included)  
Full Range Auto Switching AC Adapter  
Standard Carrying Case  
 
1 Sager 2 Year + 30 Day Pixel Warranty - NP5793

This review was modified by its author, toofuairi, on 4/24/09 3:46 PM.

This was a great experience. To date, this was my largest single purchase, and it was something I had been agonizing about for many years. As a hardcore gamer on a budget, I needed to balance my need to see pretty things with my need to not go penniless.  
 
PNBs offered excellent products at a very competitive price, and their customer service was beyond excellent. They ensured the safety of my transactions, and were pleasant and personable throughout the entire process. From start to finish, everything went smoothly, from selection to purchase to shipping. I would recommend their service to anyone seeking a powerful new computer at a reasonable price, and will in the future.

As one of few vendors to sell OS-free laptops, Powernotebooks was an easy choice for me, as a Linux user. I was able to get a top-of-the-line computer for substantially less than a Macintosh or Windows machine would have cost me. The laptop arrived well ahead of schedule, and works like a charm with the newest distribution of Ubuntu. I highly recommend Powernotebooks to anyone looking for a high quality linux-ready computer.