Initially I was a bit reluctant to order a notebook from a website that's not Dell, HP, Newegg, or some well-known giant. But after doing a bit of research about this company on resellerratings and notebookreview, among others, and finding out about their outstanding track record, I decided to go for it. I'm glad I did.  
 
I ordered a Sager NP8662 gaming laptop, and from confirmation to delivery, it took about 3 weeks. The support staff, namely Donald Stratton, was very knowledgeable and more than willing to answer my endless inquiries. I paid via wire transfer (although they accept credit cards too), and it went off without a hitch. Yes, I was a little apprehensive about plopping down the cash before the goods arrive, but the company made it bearable with regular email updates (on receipt of funds, shipping date, tracking info) and generally keeping me in the loop.  
 
And I couldn't be more happy with the product. The build quality and performance of this laptop far surpasses any others I've used in the past. Put simply, it's fast, stylish, cooling-efficient, and built to last. One could tell the care that went in from production to packaging even down to the plastic films that were to taped to the palmrest, lid and screen panels. And last but not least - NO BLOATWARE!!!  
 
This has been a pleasant experience and I would certainly look to buy from powernotebooks again.

I had been shopping around for another laptop computer and heard about Power Notebooks on a radio program. So I went to their website and found it to be full of very helpful information that made the buying process a lot easier. Then I called and talked to a sales person that was very intuitive and knowledgeable and I was able to not only get a computer I am very happy with, but was told of several other options that would insure that I will be satisfied for years to come. Power Notebooks has a great staff and excellent technical support that has exceeded all my expectations. I have become a customer for life.

This review was modified by its author, TheHaddix, on 5/22/09 12:08 PM.

The guys at powernotebooks.com are great. I was able to talk with Donald Stratton and he actually saved me money on something I did not need, Vista Ultimate! He went through the differences between Premium 64bit and Ultimate 64bit and realized that I did not need to spend the money. That is true evidence of "customer first" attitude. Thanks guys!

received my Sager NP5797 notebook 2 days ago. I'm in love! This is one great notebook. Very fast and very cool. Heat is the enemy of computers and especially laptops. This one had a 3DMarks06 score near 11,000 and runs very cool. That's amazing and such a good looking screen too! Many years of joy ahead!

I don't think it gets any better than this. I've purchased two laptops from them and have been very pleased with both. After a couple of years, I had a major problem with the first laptop. They made extensive repairs immediately and never balked. They're very helpful in the ordering process. I've also called for tech support a couple of times. They answered immediately and solved the problem. They're more customer-centered than pretty much any other business with whom I've dealt- online or otherwise.

I needed a pretty powerful notebook, but I had to have it quickly and it had to be a bargain. The PowerNotebooks representative I talked (Donald Stratton) to was incredibly helpful, making sure I got the features I needed and didn't waste money on upgrades I didn't need. He also made sure I received the notebook quickly. It is a fantastic computer and has done everything I have asked of it. I highly recommend PowerNotebooks to anyone who needs something more than the commodity computer sold at the local discount retailer, or who wants great support after the sale.

This review was modified by its author, Thinker52, on 5/13/09 11:58 AM.

They had the best price on my desired laptop, and their customer service was great. I would highly recommend powernotebooks.com

Power Notebooks is a phenomenal company, and I am very happy I went with them! They have a great selection of base models, all of which are highly customizable! The value is great as well. I was also greatly impressed with the customer service! My sales rep, Donald, was assigned to me after the order was placed and answered all questions I had promptly. Not to mention the new laptop is AMAZING! I can't say enough good things about Power Notebooks!

Excellant pre- & post-sale service. Prompt refund of my overpayment. And, the final product, a Sager laptop is KILLER!  
 
Thanks to Donald and his staff!

I ordered a laptop from PowerNotebooks about two weeks ago. It was delivered quickly and perfectly. I can have no complaints about the service and the machine itself works beautifully.

I highly recommend this company!! They have great products and after a year with my laptop I am still happy with it! Their warranty is perfect. My ethernet stopped working completely which required an RMA. I sent it in and had it back by the end of the week with a new motherboard. Some of the best customer service I've encountered! Thanks a lot!

I ordered a Sager NP8662 from Powernotebooks and without a doubt this has been the best experience of my life in which I have spent two grand. I never had any doubts about the product, however I have been done wrong once so I was a little wary purchasing from another internet reseller, but my fears were assuaged completely.  
 
When you call Powernotebooks, most of the time Donald answers the phone... he also owns the company, and provides a wealth of knowledge about the products he sells and laptops in general. You can ask hm any question and he will answer it or find the answer and get back to you. He answers e-mails promptly and professionally providing the information needed or, if you are life me, easing your OCDish need for info on your machine.  
 
For my order, he understood the special circumstances and did everything he could in order to get my machine in the window of time that I needed it because of my military obligations. Not only that but he actively tried to save me money as much as possible by suggesting more cost-effective solutions for my box.  
 
Oh and the machine is amazing, I cannot be more pleased.  
 
Powernotebooks is going to be the only people I ever buy a new laptop from ever again. Plain and simple, there is no one better.

Powernotebooks.com has a friendly, dedicated, helpful and domestic staff who were not only ready at a moment's notice to help me with my order--straightening out kinks, details, and what not--but didn't hesitate to give advice about hardware, software, or even ways to save money on the purchase.  
 
I have to point out one salesman in particular. Donald was exceptionally knowledgable, helpful, and friendly during the course of my purchase, calling to confirm my order, sending personal e-mails confirming my shipment, and even inquiring about how things were after I recieved my laptop. What better service? It's almost like a doctor that makes house calls. Who hears of such a thing anymore! These people are a real gem of a company and you can't possibly be let them down by purchasing from them.

I googled stock trading computers on the internet and ran across Powernotebooks.com. I let them quote the computer I needed for stock trading, I was clueless; I recieved professional help in determining what I needed without a hyped up sales pitch. The computer that was recommended beat any price I could find by 3 to 4 times and was just what I needed without any extras I didn't need; when I recieved my computer it was more than what I had expected; I'm well pleased. Thank you powernotebook

Great service from Power Notebooks! Very polite and professional about the laptop and the transaction. And the laptop is great too, been running games on it as well as they run on my desktop, maybe even better! Thanks!