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Store Rating and Reviews PROVANTAGE Corporation

Homepage: http://www.provantage.com/ Shop Now at PROVANTAGE Corporation
Six-Month Rating: 7.83 / 10
Six-Month Reviews: 91
Lifetime Reviews: 801
   
Lifetime Rating: 7.88 / 10 All Stores Avg.: 8.15
7.69 Pricing of Products and Services
7.36 Likelihood of Future Purchases
7.39 Shipping and Packaging
6.05 Customer Service
4.31 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 801 reviews below.
  

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
7249 Whipple Ave. NW  
North Canton, OH 44720
customer support email:
customerservice@provantage.com
phone:
330-494-3781
customer support:
800-336-1166
business hours (est):
9 am - 6 pm EST Mon-Fri

FAX: 330-494-5260



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 PROVANTAGE Corporation Customer Reviews - Page 46
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Reviews 676 - 690 of 747
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Very Satisfied
Reviewer: Tyrall
Click Here to See the Profile for Tyrall

2/19/03 8:42 PM
I was shopping around for a very specific LCD monitor (Samsung 172T), and buying mainly on price. I found Provantage after several websearches, and despite extremely volatile pricing (the price literally varied around $100 on a $600 item over the course of a week), they were consistantly one of the lowest prices.  
 
First, the bad news. Their online tracking frankly sucks in comparison to other resellers (I use NewEgg as my yardstick, so I do possibly have unreasonably high expectations). This is mainly due to their method of shipping from regional centers; they had the package listed as shipped for 3 days before it was actually shipped though.  
That's it, that's the bad news. Their pricing was superb, the order process pain-free (they even call to verify orders), the screen arrived undamaged and in perfect working order, and exactly when they eventually said.  
 
They're not in danger of knocking NewEgg off my first-check place, but they're definitely on the list.

Very Satisfied
Reviewer: Noelontheriver
Click Here to See the Profile for Noelontheriver

2/13/03 12:14 PM
We purchased a Vantage Pro Davis Weather station and after doing lots of shopping around, we found Provantage by far had the best prices. We were very impressed with the service from Provantage, they were prompt in answering our questions. They shipped when they said they would and didn't gouge us with outragous S/H charges. We will do business with this company again. Thank you Provantage

Somewhat Satisfied
Reviewer: clear89
Click Here to See the Profile for clear89

2/12/03 1:07 PM
I ordered an NEC FE791SB monitor from Provantage, on November 23, 2002. It arrived in good shape, but I noticed that some of the packing was held together with masking tape. Although the box apparently was factory sealed, I became supicious that it was a returned or refurbed item. I called Provantage to report it, and was told that Provantage does not deal in refurbs. While on the phone with the customer service rep, I examined the box further, and found that it had indeed been opened, not from the top, but from the bottom. I told the customer service rep about it, and she said that if I wanted to return it, they would send a replacement.  
 
From all appearances it was a new monitor, so I decided to try it out first, before returning it. That's when I became a believer. This has to be the best monitor I have ever used. It is flat fantastic! I'll never buy a cheap monitor again. I decided that I had a winner, so why bother to to return it. It's now 2 1/2 months later, and I'm still a believer. Buy the best monitor you can afford, you won't be sorry.

Very Satisfied
Reviewer: tc02
Click Here to See the Profile for tc02

2/8/03 6:34 PM
Bought a couple of IBM Ultrabay HDD adapters.  
 
Quick delivery, good price, no problems. Great eBay'er ... oops, not eBay, just a good merchant.

Reviewer: atsang22
Click Here to See the Profile for atsang22

2/7/03 4:31 PM
I ordered a set of speakers from them yesterday, the 6th. I received them the 7th. I paid for regular shipping, and I didn't evne get a chance to try and track it. It just came the next day. I was really surprised. I have ordered from them before and they have given similar quality services. Everytime I check prie comparisons, they have some of the cheapest prices out there. I would DEFINITELY order from them again.

Very Dissatisfied
Reviewer: bdenton
Click Here to See the Profile for bdenton

1/31/03 11:10 AM
Great on the sale, LOUSY on the return! I would not do business with these people again due to difficulty of returning defective product, lack of response to e-mails, etc.

Very Satisfied
Reviewer: iso_dexter
Click Here to See the Profile for iso_dexter

1/29/03 7:45 PM
Nice selection - Viewing real-time inventory is an added bonus. Shipping prices are a little high but product prices make up for it.

Very Satisfied
Reviewer: Ironman2401
Click Here to See the Profile for Ironman2401

1/29/03 12:51 PM
Best internet retailer I've dealt with online hands down. Their customer service reps will go out of their way to accomodate you.

Very Satisfied
Reviewer: Max29
Click Here to See the Profile for Max29

1/29/03 9:42 AM
Incredibly fast delivery and great prices and selection. One of the smoothest internet buying experiences I've ever had!

Very Satisfied
Reviewer: tomvm
Click Here to See the Profile for tomvm

1/20/03 4:16 PM
Very good service. Accurate inventory. Good software prices. Sometimes you can find a great price on a hardware item as well. One of the routine "stops" when I shop the Web.

Very Satisfied
Reviewer: parasite2
User Rating: 
Click Here to See the Profile for parasite2

1/20/03 1:48 PM
I ordered a NEC fe1250+ 21inch monitor.Provantage has the best price and reseller rating on this monitor, fast shipping,this monitor is wonderful and works perfect the only thing is, it has a really bright screen but with some adjustments I love this monitor and I have had the viewsonic p815 21 inch and the sony g420s 19 inch and this monitor is a lot better as far as guality.Good job Provantage, good price and good product.I will order again.

Very Satisfied
Reviewer: rapatel
Click Here to See the Profile for rapatel

1/16/03 12:59 AM
Ordered an Antec PLUS1080AMG case - excellent price and shipped very quickly. Excellent vendor.

Very Satisfied
Reviewer: ljcosta
Click Here to See the Profile for ljcosta

1/15/03 2:29 PM
Great price and fast shipping.

Very Satisfied
Reviewer: vb713
Click Here to See the Profile for vb713

1/14/03 10:25 PM
Always fast service and reasonable prices.

Very Dissatisfied
Reviewer: Toadtown
Click Here to See the Profile for Toadtown

1/14/03 7:54 PM
They sold me a Compaq wireless network adapter that was DOA. No tech support at Provantage. After many hours on phone with Compaq tech support they determined DOA card. Provantage refused an exchange or refund. If you buy anything from these people and it's DOA, you've lost your money. Provantage's return policy is "NO RETURNS!". Look for another reseller.

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