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Store Rating and Reviews TheNerds.net

Homepage: http://www.thenerds.net Shop Now at TheNerds.net
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
See all 511 participating companies!
  
Six-Month Rating: 6.61 / 10
Six-Month Reviews: 76
Lifetime Reviews: 463
   
Lifetime Rating: 6.48 / 10 All Stores Avg.: 8.15
7.53 Pricing of Products and Services
6.22 Likelihood of Future Purchases
7.12 Shipping and Packaging
4.48 Customer Service
1.88 Return or Replacement
Show Reviews Read all 463 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
2680 NE 188th Street  
North Miami Beach, Florida
customer support email:
cs@thenerds.net
phone:
888-566-6373
customer support:
888-566-6373
business hours (est):
Monday - Friday 9:00am - 6:00pm

FAX: 305-932-2797


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Trust and Ethics Policy
 TheNerds.net Customer Reviews - Page 4
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Reviews 46 - 60 of 442
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Featured Customer Review
Very Satisfied
Reviewer: sethford
Click Here to See the Profile for sethford

6/7/09 7:08 AM
TheNerds had exactly what I was looking for at the best price. I placed my order and had the goods within a few days. I'm very satisfied with my shopping experience and will visit again. Read More


Very Satisfied
Reviewer: jrhino
Click Here to See the Profile for jrhino

6/7/09 11:17 AM
Seamless and speedy transaction. My item arrived promptly, exactly as advertised and in perfect condition. The name puts people off just a bit. In fact, my credit card company called to confirm that I really purchased something from an outfit called The Nerds.net. Despite that, I am completely satisfied and know that I got the best price on the item I purchased.

Very Dissatisfied
Reviewer: adamjg
Click Here to See the Profile for adamjg

6/4/09 8:00 PM
No communication. No tracking number. No product.

Reseller Reply    
Posted by
6/12/09 4:11 PM
Very sorry you never received emails from us, there must have been an issue somewhere with one of our email servers as tracking numbers are emailed automatically. I am refunding you the shipping price for the mixup

TheNerds.net
jeremysfla

Somewhat Satisfied
Reviewer: Hysch
Click Here to See the Profile for Hysch

6/4/09 4:03 PM
The price was great. They shipped the order very quickly and it arrived on time. However, there was damage to the packaging which lead to some missing hardware. The parts were easily replaced at my local hardware change for $5. Otherwise, great overall experience.

Very Satisfied
Reviewer: theLEMband
Click Here to See the Profile for theLEMband

6/2/09 4:24 PM
Very fast processing and shipping. Great deal.

Very Dissatisfied
Reviewer: Milkbone
Click Here to See the Profile for Milkbone

6/2/09 12:20 PM
WARNING: Don't order from this company. I decided to take a chance despite poor reviews. And it's just caused pain, and misery...  
 
Item I ordered was a Gyrotransport Air Mouse that had a $100 rebate, that is now a month overdue.  
 
Rebate processor is indicating "processing", and has no ETA for the rebate to pay out, and no further information. Contacted TheNerds, and they're not willing to do anything to help, eventhough it was their marketing, and promotion that lead me to make the purchase.  
 
As far, as I'm concerned the rebate was part of the contract I made with TheNerds.

This review was modified by its author, Milkbone, on 6/2/09 12:30 PM.

Reseller Reply    
Posted by
6/5/09 10:21 AM
Very sorry for your troubles, but we cannot speed up Gyration's Rebate process. I am going to give you a refund for free shipping on your order for the trouble.

TheNerds.net
jeremysfla

Very Dissatisfied
Reviewer: CESDAC
Click Here to See the Profile for CESDAC

6/2/09 7:32 AM
The item is PYLE WOOFER which I bought from the NERDS believing will improve my sound system.  
 
Unfortunately, however, it proved otherwise for many reasons long to explain.  
 
Worst is THENERDS WILL NOT HELP JUST TO EMAIL A PREPAID FEDEX LABEL TO RETURN THE USELESS WOOFER FOR SO MANY EXCUSES.  
 
MAYBE it will help others that to choose the right speakers, to hire or consult profesional speaker technicians to study NERDS WEBSITE ABOUT SPEAKERS before buying. CESDAC  
 

Reseller Reply    
Posted by
6/12/09 4:13 PM
Sorry that the speaker didnt work out for you, but we did send you a return label to return it at our cost for a full 100% refund. Please consider editing your review on us, and not based on a speaker that you did not like.

TheNerds.net
jeremysfla

Very Satisfied
Reviewer: imonit88
Click Here to See the Profile for imonit88

6/1/09 12:08 AM
This was one of the easiest orders I have ever made. I found your site on a engine search. Looked at about five different sites. Picked TheNerds.net and was very much pleased with the ease of ordering, all my questions were there to be answered and the price was not only competitive, but actually much better than any of the rest. Thank you very much.

Very Satisfied
Reviewer: JKFrost
Click Here to See the Profile for JKFrost

5/31/09 2:29 PM
WOW... what more can you ask for! TheNerds.net provides quick shipping on quality merchandise at the BEST price -- all through a well designed website. Thank goodness for the nerds... they make the world a better place.

Very Satisfied
Reviewer: Mikhail_Sh
Click Here to See the Profile for Mikhail_Sh

5/31/09 12:20 PM
The good: price, order process, quickness at which I received my order.  
The bad: search engine, item description wasn't full enough.  
Bottom line: prompt shipment, easy transaction. Highly recommend

Dissatisfied
Reviewer: afeinstein
Click Here to See the Profile for afeinstein

5/29/09 6:48 AM
Ordered a TV Stand on 5-27-09 at 11:54am and paid for rush processing. Have called twice and they cannot provide any tracking information. It is now morning of 5-29-09 and still no shipment tracking information. If shipment information/predictability is important I would not use TheNerds.net. I will say that they have been professional on the phone and did seem to have good prices.

Reseller Reply    
Posted by
6/5/09 10:23 AM
Very sorry for the delay issues on your order. I have issued you a $10 refund to cover the rush processing & some of your shipping for your troubles.

TheNerds.net
jeremysfla

Very Dissatisfied
Reviewer: Jenifer
Click Here to See the Profile for Jenifer

5/28/09 7:28 PM
Don't order from this company. I decided to take a chance despite poor reviews. I ordered a clock radio 3 days ago for $129 with 3 in stock. 3 days later, they cancel my order because it is "out of stock" yet they still show 2 of the items in stock (exact item # & photo) but now with a new price of $145. They have charged my credit card so I now have to wait for a refund. Apparently they don't want to honor their first price so they are canceling the order. This is not right..

Reseller Reply    
Posted by
6/5/09 10:24 AM
Very sorry for the confusion on this. That product kept showing up in inventory when we really had 0 in stock. We have corrected this issue.

TheNerds.net
jeremysfla

Very Satisfied
Reviewer: carlabrock
Click Here to See the Profile for carlabrock

5/28/09 6:55 PM
Everything was great from the order process to the quickness at which I received my order. I was well informed form start to finish. Great prices and great service, what more can you ask for?

Somewhat Satisfied
Reviewer: RWard
Click Here to See the Profile for RWard

5/28/09 2:02 PM
I returned the keyboard tray because it was a little too bulky to fit under my desk. I got a credit notice promptly from theNerds.net that they had received the returned product and that my PayPal account would be credited within 10 business days. After 14 business days I still had not gotten my refund, so I called their customer services dept. The refund came through later that day.

Very Satisfied
Reviewer: lgcoronell
Click Here to See the Profile for lgcoronell

5/28/09 11:15 AM
Very prompt shipping and the prices are unbeatable. I always use to purchase my business office supplies from Staples but now that I found The Nerds there's no way I'm going back to Staples! Thanks Nerds!

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