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Store Rating and Reviews TheNerds.net

Homepage: http://www.thenerds.net Shop Now at TheNerds.net
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
See all 512 participating companies!
  
Six-Month Rating: 6.61 / 10
Six-Month Reviews: 76
Lifetime Reviews: 463
   
Lifetime Rating: 6.48 / 10 All Stores Avg.: 8.15
7.53 Pricing of Products and Services
6.22 Likelihood of Future Purchases
7.12 Shipping and Packaging
4.48 Customer Service
1.88 Return or Replacement
Show Reviews Read all 463 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
2680 NE 188th Street  
North Miami Beach, Florida
customer support email:
cs@thenerds.net
phone:
888-566-6373
customer support:
888-566-6373
business hours (est):
Monday - Friday 9:00am - 6:00pm

FAX: 305-932-2797


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 TheNerds.net Customer Reviews - Page 3
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Reviews 31 - 45 of 442
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Featured Customer Review
Very Satisfied
Reviewer: sethford
Click Here to See the Profile for sethford

6/7/09 7:08 AM
TheNerds had exactly what I was looking for at the best price. I placed my order and had the goods within a few days. I'm very satisfied with my shopping experience and will visit again. Read More


Very Satisfied
Reviewer: vdk
Click Here to See the Profile for vdk

6/18/09 7:08 AM
Bought a HON Stationmaster desk. They had the lowest price with the cheapest shipping. The order was processed the same day and arrived at my home the next morning. Wow! Very satisfied with my very first purchase from thenerds.net. Will definitely consider them again in the future.

This review was modified by its author, vdk, on 6/28/09 9:56 AM.

Very Satisfied
Reviewer: Greenwood38930
Click Here to See the Profile for Greenwood38930

6/16/09 12:52 AM
Ordered item on a Saturday. Received the item the following Wednesday. Item was exactly as described. And the price was by far the cheapest I could find anywhere. I will be using The Nerds again.

Very Dissatisfied
Reviewer: fitzjd
Click Here to See the Profile for fitzjd

6/15/09 5:44 PM
I received a notice today that the laptop I ordered yesterday is out of stock and my payment was refunded. However the laptop I ordered is still available on the site (and has been updated to show there are still 56 in stock), but the price has been raised by over 4600%!

This review was modified by its author, fitzjd, on 6/15/09 5:47 PM.

Very Satisfied
Reviewer: fhamner
Click Here to See the Profile for fhamner

6/14/09 11:04 AM
This was my first order from "TheNerds.net". The site was easy to use and the ordering process was as well. Certainly I will buy from them again.

Very Satisfied
Reviewer: karentierney
Click Here to See the Profile for karentierney

6/12/09 11:23 PM
I purchased a TV Turntable (swival base) for my 26" TV at an awesome price. I ordered the product on Monday and it was delivered on Wednesday June 3rd. NOW THAT IS EXCELLENT SERVICE!! This was the first time I had ordered from this company and it will definately not be the last. Keep up the good work and great customer service.

Very Satisfied
Reviewer: mmorgan
Click Here to See the Profile for mmorgan

6/12/09 10:40 PM
Great. Lowest price I could find, plus everything came on time and as promised. This is what I would expect. I would use TheNerds again. (It came so quickly that my husband opened his Father's Day present early!)

Dissatisfied
Reviewer: abcdefghijkl
Click Here to See the Profile for abcdefghijkl

6/12/09 1:11 PM
Good: Order shipped and delivered quickly. Price lower than Amazon.  
 
Bad: Item (Flip UltraHD camcorder) had obviously been opened. Merchandise is supposed to be new in the box. TheNerds responded to the initial review saying they would issue a small credit. We have no record of receiving the credit.

This review was modified by its author, abcdefghijkl, on 6/24/09 7:18 PM.

Reseller Reply    
Posted by
6/12/09 4:04 PM
This absolutely should not have been the case. I am very sorry that you received a product that was opened, this should 100% have been new. I am going to refund your shipping on this order right now

TheNerds.net
jeremysfla

Very Satisfied
Reviewer: bebmd
Click Here to See the Profile for bebmd

6/11/09 10:40 PM
I ordered a Bell'o TV stand. It arrived within a week. Excellent price. Would buy again from this seller.

Dissatisfied
Reviewer: uprof
Click Here to See the Profile for uprof

6/11/09 8:33 PM
The premium notebook (HP Vivienne Tam edition) I ordered was delivered promptly and at a competitive price. However, the serial number on the notebook disagreed with that printed on the box by Hewlett Packard, thereby raising a question as to whether the unit had been re-packaged and was in fact not new. TheNerds promised me they would investigate and offer a replacement or refund, but failed to respond to subsequent messages from me. The transaction has left me skeptical and less than satisfied.

Reseller Reply    
Posted by
6/12/09 4:14 PM
HP could not figure this out either, this was definitely not a return or exchanged item. I am really sorry we could not give more info on this issue, it was a first for us as well.

TheNerds.net
jeremysfla

Very Dissatisfied
Reviewer: srp49770
Click Here to See the Profile for srp49770

6/11/09 2:22 PM
I made a huge mistake and ordered Panasonic phones from these guys. On the first page there is a small notice of limited returns. I completely missed it when I ordered. After the opening page no more warning. I have to take part of the blame but when the phones I ordered got here they would not work. I couldn't even get a response to my e-mail for help. I waited a week or ten days and called and was told that a return authorization would be issued. No such thing happened. That was two weeks ago. A call today gets the response that I can return for a 30% restocking fee and a Nerds credit for the balance. No more Nerds for me and this is a rip.

Reseller Reply    
Posted by
6/12/09 4:15 PM
Very sorry about the troubles you had with this order. I am going to waive the 30% restocking fee on this. Please consider us in the future.

TheNerds.net
jeremysfla

Somewhat Satisfied
Reviewer: overleyj
Click Here to See the Profile for overleyj

6/11/09 12:24 PM
Super Fast Shipping! Ordered and received the product the very next day!

Very Satisfied
Reviewer: arkay61
Click Here to See the Profile for arkay61

6/10/09 12:27 PM
Incredible service! Lowest prices with warp speed shipping. I couldn't ask for a better shopping experience.

Very Satisfied
Reviewer: marv33
Click Here to See the Profile for marv33

6/10/09 12:04 AM
great service will use them again.

Somewhat Satisfied
Reviewer: zachkim
Click Here to See the Profile for zachkim

6/8/09 12:39 PM
The prices were the best I found and my order arrived promptly. I wish I had been provided the tracking info from FedEx so that I would have known it was being delivered. I had to wait over the weekend.

Very Satisfied
Reviewer: genecoppola
Click Here to See the Profile for genecoppola

6/8/09 8:25 AM
Great price compared to other vendors. No issues with shipping...delivered as promised. The product ordered was a Sanus center speaker mount (designed to hang below Big Screen) I made some minor mods and placed speaker above Big Screen. Works great and solid mount. The hardware provided was made of steel and all critical bolts included nuts with nylon insided to prevent loosening over time.

This review was modified by its author, genecoppola, on 6/12/09 4:31 PM.

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