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Store Rating and Reviews Silicon Valley Compucycle / SVC

Homepage: http://www.svc.com Shop Now at Silicon Valley Compucycle / SVC
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.90 / 10
Six-Month Reviews: 50
Lifetime Reviews: 2014
   
Lifetime Rating: 8.92 / 10 All Stores Avg.: 8.15
8.52 Pricing of Products and Services
9.50 Likelihood of Future Purchases
9.74 Shipping and Packaging
9.61 Customer Service
10.00 Return or Replacement
Show Reviews Read all 2,014 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1498 Seareel Lane  
San Jose, CA 95131
customer support email:
shipping@svc.com
phone:
(866) 989-2970
customer support:
business hours (est):
10:00am - 6:00pm Mon-Fri  
Closed Sat  
Closed Sun

FAX: (408) 432-1249


Trust and Ethics Policy
 Silicon Valley Compucycle / SVC Customer Reviews - Page 3
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Featured Customer Review
Very Satisfied
Reviewer: gear_junkie
Click Here to See the Profile for gear_junkie

6/5/09 12:48 PM
I have placed between 20 and 30 orders with SVC.com over the past few years. I have always received EXCELLENT service from them. I used to live in San Jose and appreciated the fact that I could pick up items at their will-call. I am now out of the area and have to have items shipped to me. They have always shipped the same day, and packaged the items very well (much better than that egg sto... Read More


Very Satisfied
Reviewer: photobob16
Click Here to See the Profile for photobob16

6/29/09 3:35 PM
Best place to shop for PC parts. Never have any problems with shipping or the items I purchase. AAA+

Very Satisfied
Reviewer: bcp
Click Here to See the Profile for bcp

6/29/09 2:45 PM
Excellent selection of computer parts, components, wires, and fans. Fair prices and reasonable shipping fees and delivery time. I found their staff knowledgeable and very helpful. I will definitely shop with SVC again.  
Brian

Very Satisfied
Reviewer: kyamei
Click Here to See the Profile for kyamei

6/25/09 5:08 AM
SVC has been my retailer of choice when it comes to fans, cases, and other accessories for several years now. They have always provided excellent service and they don't soak me on shipping like other retailers do when it comes to shipping to Hawaii.

Very Satisfied
Reviewer: romoslinger
Click Here to See the Profile for romoslinger

6/23/09 1:15 PM
Ordering on website was simple and straightforward. Order was filled quickly. Using free shipping, order was received within two days! First class company!

Very Satisfied
Reviewer: pixma
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6/22/09 7:07 PM
Excellent company to do business with, ordered 8 case fans all arrived on time and as promised.

Very Satisfied
Reviewer: Accster
Click Here to See the Profile for Accster

6/19/09 1:32 PM
Small item order (rubber fan mounts), but a a great discount with free shipping. I ALMOST didn't order since it said Parcel Post shipping which typically takes forever, but I did, and was very pleasantly surprised to see it come within 2-3 days all the way to Chicago, and was sent by First Class mail (FREE). Great deal and great service!

Very Satisfied
Reviewer: tshea55a
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6/15/09 6:40 PM
Very competitive prices for quality product. Same day shipping and reasonable rates for priority mail. Ordered on Friday and received Monday.Definitely recommend.

Very Satisfied
Reviewer: watsonalgas
Click Here to See the Profile for watsonalgas

6/13/09 2:36 PM
This is my second order from SVC and they have an amazing turnaround even on the free shipping items. The items are great quality also, thank you.

Very Satisfied
Reviewer: Prio
Click Here to See the Profile for Prio

6/8/09 7:45 PM
Item was shipped quickly. When it arrived, I discovered I'd made the wrong purchase, and needed to order a replacement part to make it fit. I called SVC and explained the situation; I wasn't expecting much, since I was entirely at fault. The SVC rep shipped me the parts I needed promptly, charging a bare minimum price. He was also courteous and understanding.

This review was modified by its author, Prio, on 6/8/09 7:48 PM.

Very Satisfied
Reviewer: serjical_strike
Click Here to See the Profile for serjical_strike

6/5/09 12:28 AM
Ordered June 1st. Came through the door on the 4th. Exceeded my expectations with processing and shipping.  
Very low prices, shipping and costs. I only bought a few connectors and looms but it all seems to be quality. Every item was in it's own bag. Great deal. This is my new favorite site. A++

Very Satisfied
Reviewer: pkilway
User Rating: 
Click Here to See the Profile for pkilway

6/4/09 6:30 AM
Wow. SVC outdid themselves this time. Ordered one small tube of Arctic Silver MX-2 thermal grease. SVC offered free shipping (via parcel post, 2-9 day delivery), on top of a GREAT deal. Boy was I shocked when it arrived two days later, and I live halfway across the country!!!  
 
SVC exceeded my expectations as far as price, services offered (free shipping and they even sent me a delivery confirmation number which I wasn't expecting for a parcel post package). I will definitely use SVC again!!!!  

Very Satisfied
Reviewer: Toban5
Click Here to See the Profile for Toban5

6/3/09 2:24 PM
SVC is a FIVE STAR SUPPLIER!!!!!  
 
Recently I placed my first order with SVC. I was immediately struck by the prompt and complete return of order information and shipping details along with tracking information.  
 
The parcel arrived, well packaged and well within the timeframe suggested. On unpacking the order though I discovered that the manufacturer had erred in failing to pack all of the required items in the sealed box. Hoping that I would not have to return the whole unit to SVC because of the manufacturers oversight I immediately called SVC and left a message outling the problem and asking how it might best be resolved.  
 
Very shortly thereafter, I received a return call from SVC who listened to my account of what was missing. It just so happened that they had on hand, a replacement for the piece that was missing. The caller very cheerfully offered to have that part sent on its way immediately by mail to me.  
 
This kind of customer service tells me that SVC is intent on keeping their customers satisfied! I will therefore, become a returning customer and will recomment SVC to anyone looking for a good supplier.

Very Satisfied
Reviewer: Smokey5407
Click Here to See the Profile for Smokey5407

5/30/09 6:47 PM
I bought the 120MM case fan filters. The filters are great. The price was low. I paid 3 times the price locally for the exact same thing. My order was received in 2 days. That's fast shipping!! Great store. Will buy from again.

Very Satisfied
Reviewer: riCoxxx
Click Here to See the Profile for riCoxxx

5/25/09 2:34 PM
Super fast shipping with USPS. 3 Days delivery. Well packaged and fairly priced item. Would definitely recommend/order again! 5*

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