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Store Rating and Reviews Silicon Valley Compucycle / SVC

Homepage: http://www.svc.com Shop Now at Silicon Valley Compucycle / SVC
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.90 / 10
Six-Month Reviews: 48
Lifetime Reviews: 2018
   
Lifetime Rating: 8.92 / 10 All Stores Avg.: 8.12
8.40 Pricing of Products and Services
9.58 Likelihood of Future Purchases
9.79 Shipping and Packaging
9.53 Customer Service
10.00 Return or Replacement
Show Reviews Read all 2,018 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1498 Seareel Lane  
San Jose, CA 95131
customer support email:
shipping@svc.com
phone:
(866) 989-2970
customer support:
business hours (est):
10:00am - 6:00pm Mon-Fri  
Closed Sat  
Closed Sun

FAX: (408) 432-1249


Trust and Ethics Policy
 Silicon Valley Compucycle / SVC Customer Reviews - Page 133
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Featured Customer Review
Very Satisfied
Reviewer: gear_junkie
Click Here to See the Profile for gear_junkie

6/5/09 12:48 PM
I have placed between 20 and 30 orders with SVC.com over the past few years. I have always received EXCELLENT service from them. I used to live in San Jose and appreciated the fact that I could pick up items at their will-call. I am now out of the area and have to have items shipped to me. They have always shipped the same day, and packaged the items very well (much better than that egg sto... Read More


Very Satisfied
Reviewer: Pinky
Click Here to See the Profile for Pinky

8/6/02 7:54 AM
Extremely easy online ordering, even called and spoke to a living person!! :) Product came in 2 days as promised and everything not only worked but surpassed my expectations for performance.

Very Satisfied
Reviewer: MrCodeDude
User Rating: 
Click Here to See the Profile for MrCodeDude

8/3/02 7:01 PM
Ordered 5 Blue LED fans through SVC. I had previously ordered the same type of fan a few weeks earlier and liked it so much, I wanted to replace my 4 main 80mm fans in my case.  
 
When I got them, they blinked. My old ones did not blink and on the site it does not say they blink. Since I'm local, I called up the store, the guy told me that the ones that glow are actually the defective batch, but he is trying to get the last of the defective ones because people like those better.  
 
He said to contact him first week of August to see if he had any in and I could exchange them. If not, he'd give me a full refund.

This review was modified by its author, MrCodeDude, on 8/3/02 7:04 PM.

Very Satisfied
Reviewer: Radioactive
Click Here to See the Profile for Radioactive

8/3/02 4:24 PM
Sound card came and everything is fine. My second order form this company.

Very Dissatisfied
Reviewer: zisis
Click Here to See the Profile for zisis

8/3/02 12:24 AM
I ordered a Micron 256MB PC2100 module. Product arrived DOA. Took over 3 weeks before betting a response from customer service representative. One week later, RMA was processed and WRONG product was sent. Given a PC1600 module instead of original PC2100. Either deceitful or incompetent!  

Very Satisfied
Reviewer: rlemieux
Click Here to See the Profile for rlemieux

7/30/02 4:14 PM
Great seller, have bought from before, and always great. super products, fast shipping, friedly customer service. A complete pleasure to do business with.

Very Satisfied
Reviewer: tommyha
Click Here to See the Profile for tommyha

7/28/02 12:53 PM
POSITIVE - I've ordered the Vantec Iceberq copper kit and the ThermalTake Crystal Orb (both great chipset coolers) at a great price each compared to other stores. They've shipped it the same day (Wed.) that I've ordered via USPS priority and the package came three days later (Sat.). Definately a great store.

Somewhat Satisfied
Reviewer: mberginski
Click Here to See the Profile for mberginski

7/28/02 12:33 PM
Ordered Athlon heatsink and Artic Silver 3 thermal paste. My order was shipped quickly and was packed well, I would order from them again.

Somewhat Satisfied
Reviewer: db17
Click Here to See the Profile for db17

7/26/02 3:31 AM
Ordered round cables, hs, arctic III, Flor Light kit, some case fans, and a raidmax 288 aluminum case. Email response was very quick. I had a last minute change of order (before my credit card was charged) and they dealt with it quickly and replied with an email stating that the change was made. Although the shipment arrived on time, I did notice that a silver rounded cable was missing. I contacted SVC via email and was taken care of kindly and apologetically. It was not until a day later when I noticed a blue cable (a different cable) that I ordered was actually a 24" rather than the 18" that I ordered. Since the cable length was not an entirely critical factor, I let it slide. Other than that, the service was very prompt and courteous. The prices were fair (for certain things; i.e. round cables, flor light, case, etc). I'd be happy to business with them once my bankroll is refilled. :)

Very Satisfied
Reviewer: jna
Click Here to See the Profile for jna

7/24/02 7:51 PM
Solid prices and dependable, good ordering process, reasonable shipping.  
 
I had some questions about their Samsung PC2700 memory, such as the part number of the chips, the PCB used, etc. I recieved a response from Rodney Wang several hours later with everything I needed to know, which later turned out to be completely true.  
The GC68 heatsink is a real value, and now I'm ordering an AGOIA 1600.

Very Satisfied
Reviewer: jniazi
User Rating: 
Click Here to See the Profile for jniazi

7/22/02 7:03 PM
I've ordered a couple of times from these guys and I like the way the run their business. Shipping is some of the cheapest on the 'net. I've ordered a couple of coolers and a bunch of fans from this place and all are excellent. Even the house brand cooler GC68 performs great on durons and is really quiet. The only complaint I have would be with the samsung memory I bought, a 256MB PC2700 stick -> turned out to be worthless. Only runs and stock speeds. Oh well. This is one of the last retailers still shipping Aureal cards - remember those? Great Reseller, recommended.

Very Satisfied
Reviewer: iamverycrazy
Click Here to See the Profile for iamverycrazy

7/22/02 10:32 AM
I purchased a set of round IDE and floppy cables from them. They processed and shipped superfast. The item delivered in 2 days.  
They offer great service and super cheap shipping cost. Emails were sent every step of the way to inform the buyer. A+ services!

Very Satisfied
Reviewer: jtallon
User Rating: 
Click Here to See the Profile for jtallon

7/22/02 9:43 AM
Nothing but good things to say about SVC. Orders always ship promptly. Shipping rates are extremely reasonable. And the prices are excellent.  
 
Great to find a vendor that I can always trust.

This review was modified by its author, jtallon, on 2/20/03 12:11 PM.

Very Satisfied
Reviewer: curtisfong
Click Here to See the Profile for curtisfong

7/21/02 3:26 AM

This review was modified by its author, curtisfong, on 1/10/05 5:51 AM.

Somewhat Satisfied
Reviewer: matrixa
Click Here to See the Profile for matrixa

7/18/02 4:34 AM
purchased rounded cables from this company. Great prices, low shipping cost, and timely delivery. The package they came in was rather beat up, but I dont think it was the USPS's fault for that one.

Very Satisfied
Reviewer: gto65_65
Click Here to See the Profile for gto65_65

7/12/02 7:43 PM
They have the best prices around and kick ass service.

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