I ordered 2 dell monitors form softwaresupplygroup.com and became concerned after noticing they had charged my account before sending a confirmation email. I called their 800 number and became increasingly worried when their phone was "busy" for half the day untill i was finaly answered and the rep. was very easy to work with.... i havent got my order yet but i look forward to testing their quality. I wish they had sent me an email and order tracking number but their customer service was excellent once i was finaly able to get a hold of them.

I purchased Kaspersky Internet Security 3-User License last January 2009 and thought I had gotten a great deal. However the shipping & handling for the following paperwork and key was excessive. They mailed a Packing Slip with the key – no price shown and should have been charge a .42 cent stamp but was billed $7.00 dollars plus. I had no problem downloading my new version of Kaspersky but this past month I got an ugly warning box stating “ Attention! Your key has been blacklisted. … If you are using a pirated version of our software, please purchase the license.” I had a few not so nice thoughts. Anyway after contacting Kaspersky they explained some vendors are selling product keys for the overseas version of Kaspersky which they are not authorized to do and in the end you become the victim. So if it’s not in the box beware of the great deal! I would like to see the S&H returned along with credit plus prorate the remaining two months. I guess we’ll see how well they do when asked but I’m not real happy about how this worked out.

Excellent service. Premium product. Unbeatable price. Couldn't ask for anything more.

Ordered a replacement keyboard for a laptop from this merchant. Site said it was in stock. waited a week for product which never came. contacted seller. seller replied the next day that my order was cancelled because they didnt stock this item. Wasted a week, wont do business again with this merchant again.

Pleasure to do business...

Contacted seller to check on status they Emailed me same day with tracking information. Very helpful I would purchase from them again.