Lowest price, plus gift memory card. NO one bother me about extra items! Super fast free sipping!  
And again, I'm the real customer! Don't know how to proof :), May be I just so exited about my camera Nikon D90, anyway I will write for this BEACHCAMERA store good marks!!! +++

Excellent Customer service, Item shipped quickly. Other than a minor inconvenience, having to call after placing my first internet order with this company to verify my status,overall experience was very good.

I recently ordered a digital slr kit from them and, aside from a few issues with the shipping company, it was a pleasant experience. Overall I am pleased with the transaction and product I received so I would recommend them. Unfortunately, the shipping/transportation industry is really lousy right now which I don't feel I can blame on Beach Camera.

I am very pleased with my order from Beach, quick shipping, good communication, and no problems whatsoever. I look forward to using them again in the future if need be.

I ordered a home theater system from overseas, and I received it within a week. After I received the system I realized it would only play NTSC format DVDs, a problem because all DVDs sold where I live are in PAL format. I had specifically ordered the LG LHT854 system because LG's website said it would play both formats.  
 
I called customer service, and Joe handled my case. He confirmed that the LG website did indeed claim the system would play both formats (even though the BeachCamera site had the info correct). As such, they would allow me to return the system. I was impressed that they gave me a full refund given that their site had the info right.  
 
I intend to try to find a replacement system with BeachCamera simply because they made it so easy for me to return this one.

I ordered a cordless telephone, and I received it very soon. I was impressed by the speed of the delivery, and the fact that was free shipping.  
 
After I got the phone, I realized that it did not have a headset jack, which was one of the important things for me.  
 
I called customer service, and Joe handled my case. I was very impressed about the simplicity and speed of the resolution of the case. No questions asked, for full refund. I received an email withing seconds.  
 
Very professional company and personnel.  

AWESOME! I bought an LG 42LG50- 42" High-definition 1080p LCD TV. Got a great price. Excellent customer service. Quick ship. Item in perfect condition. Excellent vendor!

On Christmas day, I ordered two SanDisk SD/HC 8GB Extreme III flash memory cards from Beach Camera. They were at $58 each. Not the cheapest, but the lowest cost among credible ererailers (as measured by resellerratings).  
 
But less than 12 hours later, even before my order was shipped, Beach Camera lowered the price by about $8 on the card.  
 
Not expecting much success, I wrote a pleasant email to customer service at Beach Camera requesting a (discretionary) credit to my credit card for the difference. About $18 total.  
 
But, I did not expect success. It is their busy season, and the economy is not sustaining these eretailers.  
 
Well, I could not be more wrong. I got an inmediate automated acknowledgement of my request with a ticket number, anticipating delays due to the holidays, and promising a reply by early next week.  
 
Yes, I received it on Tuesday December 30:  
 
"Dear Customer,  
Thank you for contacting us.  
As a one time courtesy, we have refunded $10.00 to your account."  
 
Brilliant as they did not vhave to do a thing. I just wanted you yo know.

I have dealt with this store and have been pleased with service, product and price. I am a return buyer but was unsatisfied with delivery and beach camera insist that it was a fedex problem.

I received my item in less than a week w/ free shipping. Price was very good. I am happy to recommend Beach Camera.

Ordered new battery on a Friday (Dec 5th) and needed it by the following Thursday (Dec 11th). Immediately after, I realized that I needed to upgrade the shipping and attempted to call the store. Turns out they are closed after 2pm on Fridays.  
 
So, I emailed them immediately through their website to upgrade the shipping and then called on the following Monday. I was assured that the battery would be at my home no later than Thursday (by the time I needed it). Turns out, the battery did not even show up until the following Tuesday (Dec 16th).  
 
Beachcamera.com is a great place to order from and they are a fine store. But in this instance, they failed in promising a certain date and then failing to meet it.  
 
I would order from them again but would not do so if I had a tight window in which I needed the product.

Bought 46" LCD TV from them. Told them all I wanted was the TV and nothing else, and was that O.K.? They said no problem. TV arrived soon after, as advertised. Best price I could find at the time. Very good shopping experience.

Ordered item on December 18. Given that the order was placed so close to the weekend and to Christmas as well, getting delivery on December 22 by USPS was phenomenal. Tracking was simple. Very positive experience. Would have no doubts about buying from Beach Camera again. Thanks Beach Camera!

I ordered a TV from Beach Camera on Dec 15, 2008. They shipped it on Dec 18, and it arrived in perfect condition on Dec 20 about 6:30 PM via FedEx; well within the 6-9 days they promised on the site. The handling of the order and service were better than I had expected. They had been recommended to me by one of my co-workers and I can see why. They will definitely be on my short list for future orders as needed. Good company to deal with

Great price and fast shipping.  
Put order on 12/21/2008 with 7-9 business day free shipping. received on 12/23/2008.  
Highly recommended.

This review was modified by its author, ypeng, on 12/25/08 5:04 PM.