I ordered a cordless telephone, and I received it very soon. I was impressed by the speed of the delivery, and the fact that was free shipping.  
 
After I got the phone, I realized that it did not have a headset jack, which was one of the important things for me.  
 
I called customer service, and Joe handled my case. I was very impressed about the simplicity and speed of the resolution of the case. No questions asked, for full refund. I received an email withing seconds.  
 
Very professional company and personnel.  

AWESOME! I bought an LG 42LG50- 42" High-definition 1080p LCD TV. Got a great price. Excellent customer service. Quick ship. Item in perfect condition. Excellent vendor!

On Christmas day, I ordered two SanDisk SD/HC 8GB Extreme III flash memory cards from Beach Camera. They were at $58 each. Not the cheapest, but the lowest cost among credible ererailers (as measured by resellerratings).  
 
But less than 12 hours later, even before my order was shipped, Beach Camera lowered the price by about $8 on the card.  
 
Not expecting much success, I wrote a pleasant email to customer service at Beach Camera requesting a (discretionary) credit to my credit card for the difference. About $18 total.  
 
But, I did not expect success. It is their busy season, and the economy is not sustaining these eretailers.  
 
Well, I could not be more wrong. I got an inmediate automated acknowledgement of my request with a ticket number, anticipating delays due to the holidays, and promising a reply by early next week.  
 
Yes, I received it on Tuesday December 30:  
 
"Dear Customer,  
Thank you for contacting us.  
As a one time courtesy, we have refunded $10.00 to your account."  
 
Brilliant as they did not vhave to do a thing. I just wanted you yo know.

I have dealt with this store and have been pleased with service, product and price. I am a return buyer but was unsatisfied with delivery and beach camera insist that it was a fedex problem.

I received my item in less than a week w/ free shipping. Price was very good. I am happy to recommend Beach Camera.

Ordered new battery on a Friday (Dec 5th) and needed it by the following Thursday (Dec 11th). Immediately after, I realized that I needed to upgrade the shipping and attempted to call the store. Turns out they are closed after 2pm on Fridays.  
 
So, I emailed them immediately through their website to upgrade the shipping and then called on the following Monday. I was assured that the battery would be at my home no later than Thursday (by the time I needed it). Turns out, the battery did not even show up until the following Tuesday (Dec 16th).  
 
Beachcamera.com is a great place to order from and they are a fine store. But in this instance, they failed in promising a certain date and then failing to meet it.  
 
I would order from them again but would not do so if I had a tight window in which I needed the product.

Bought 46" LCD TV from them. Told them all I wanted was the TV and nothing else, and was that O.K.? They said no problem. TV arrived soon after, as advertised. Best price I could find at the time. Very good shopping experience.

Ordered item on December 18. Given that the order was placed so close to the weekend and to Christmas as well, getting delivery on December 22 by USPS was phenomenal. Tracking was simple. Very positive experience. Would have no doubts about buying from Beach Camera again. Thanks Beach Camera!

I ordered a TV from Beach Camera on Dec 15, 2008. They shipped it on Dec 18, and it arrived in perfect condition on Dec 20 about 6:30 PM via FedEx; well within the 6-9 days they promised on the site. The handling of the order and service were better than I had expected. They had been recommended to me by one of my co-workers and I can see why. They will definitely be on my short list for future orders as needed. Good company to deal with

Great price and fast shipping.  
Put order on 12/21/2008 with 7-9 business day free shipping. received on 12/23/2008.  
Highly recommended.

This review was modified by its author, ypeng, on 12/25/08 5:04 PM.

After waiting over 3 weeks for an LG 32" LCD TV & Nikon Coolpix camera I purchased on Cyber Monday 12/1/08, I was very unhappy that my TV was not in stock and no one in customer service really seemed to be able to help me. Finally Maurice contacted me on 12/23 and said they would ship my items overnight so I would have them on 12/24. Although I still think its a shame the people I spoke to earlier on in customer service didn't really help me get anywhere, I appreciate that they eventually made it right. We did come to a resolution that made me happy with the purchase. The TV & camera came in on 12/24 as promised and considering the great price...it was worth the wait.

This review was modified by its author, godawgs08, on 12/25/08 9:36 PM.

wonderful people to work with. I have ordered from them many times and am very happy with every aspect of there service

There was a really good deal on SanDisk SD cards on Black Friday. Beach Camera is one of the only merchants to offer free shipping. The website was flooded, but I managed to get my order in. It did not show up in my order history, so I contacted customer service. They told me they were overwhelmed with orders, and will slowly try to get this sorted out. Sure enough, I received a shipping confirmation email 10 days later. I'm very happy that BeachCamera kept its word, and I will order from them again.

29 NOV 08 (Sat) ordered a 46" LCD TV that needed shipping from NJ to Washington State, and it was in my home Friday a.m. 12 DEC. Price was almost the lowest available (a couple lower had terrible reviews). No shipping or tax charges either. Contracted delivery company was on-time, friendly and helpful - item was New In Box Factory Fresh. I have ordered small things through them before without trouble and thought I'd try something cross-country and BIG - and they couldn't have done better (had to change delivery address while en route and no problem at all, prompt e-mail reply). HIGHLY RECOMMENDED!

I had a slight issue but Maurice resolved it immediately. Good service means a lot to me and Maurice went out of his way to help me out. I will definitely be purchasing from them again. Thanks again Maurice!

This review was modified by its author, detox897, on 12/24/08 2:57 PM.