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Store Rating and Reviews Beach Camera

Homepage: http://www.beachcamera.com Shop Now at Beach Camera
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.12 / 10
Six-Month Reviews: 34
Lifetime Reviews: 977
   
Lifetime Rating: 9.04 / 10 All Stores Avg.: 8.12
8.09 Pricing of Products and Services
8.24 Likelihood of Future Purchases
8.71 Shipping and Packaging
8.13 Customer Service
5.94 Return or Replacement
Show Reviews Read all 977 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
203 Route 22 East  
Greenbrook NJ
customer support email:
customerservice@beachcamera.com
phone:
800-572-3224
customer support:
800-572-3224
business hours (est):

FAX:


Trust and Ethics Policy
 Beach Camera Customer Reviews - Page 2
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Very Satisfied
Reviewer: OmegaX0
Click Here to See the Profile for OmegaX0

9/12/09 10:11 PM
So I ordered two of these memory sticks using the storefront for Beach Camera on Amazon.com. I wasn't sure what to expect and whether I should trust them, but everything turned out great. I ordered them on Sept. 7th (Memorial Day) in the evening and I received them today Sept. 12th in the afternoon. This was shipped from the East Coast all the way over here to the West Coast in less than a week with FREE shipping. I'm impressed. If I ever need anything that Amazon.com is out of stock of, or if the prices are better, I'll certainly take a look and order from Beach Camera first.

Dissatisfied
Reviewer: argussupply
Click Here to See the Profile for argussupply

9/10/09 4:59 PM
I ordered a TV that was to be delivered by some company called Manna by 11AM on September 9th. As of the evening of September 10th, it is still on the truck and the drivers phone is supposedly not working. There were all sorts of fees that would apply if we needed to reschedule the delivery, but no consequences for them when they did not deliver. On the website Beach Camera claims to use FedEx or UPS. Don't believe it. Who has ever heard of Manna? Who would order from a company that uses Manna to "deliver" their products?  
Manna finally delivered the TV last night at 930PM. One of their employees brought the TV to our house in his personal car on his way home from work. We are happy to finally have the TV, but this was a very bad delivery experience.

This review was modified by its author, argussupply, on 9/11/09 9:55 AM.

Very Satisfied
Reviewer: AnnefromGatineau
Click Here to See the Profile for AnnefromGatineau

9/10/09 10:16 AM
Excellent service over the phone. Friendly and not pushy. Unlike another store I dealt with where they constantly asked me if I wanted a filter, batteries etc...etc... Beach Camea asked me if I needed anything else and that was that. Pay attention other stores...you lose customers that pushing people to buy things they don't want!  
Beach Camera shipped my flash and lens quickly so I'm a very satisfied customer.

Very Satisfied
Reviewer: veryslick
Click Here to See the Profile for veryslick

9/3/09 11:10 AM
Bought 3 Asus EEEPC netbooks from their ebay store. Ebay item #300330119391,300337687429,300336359117 Excellent customer service from Maurice. No complaints here.

Reviewer: bobbypumpkin
Click Here to See the Profile for bobbypumpkin

8/28/09 12:27 AM
I purchased an LHB977 Blu Ray home theater system made by LG from Beach Camera. The unit arrived just as advertised in brand new condition with everything included. Their price was the lowest advertised (Beat even Amazon by $50.00).  
 
There was, however, a big problem with the delivery. The thing came too fast! I didn't expect it just three business days after placing my order and wasn't ready for it quite yet. I won't make that same mistake again the next time I order from Beach Camera (And there will be a next time).

Reviewer: etspunkfsas
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8/24/09 10:42 PM
I ordered the canon 70-200 2.8 lens on August 3rd. Received the lens 2 DAYS LATER! I was amazed at how fast they processed the order and it got to me. Also, the price was over $100 less than any other online retailer, even the scam websites. I would HIGHLY recommend Beach Camera.

Very Satisfied
Reviewer: 1silentknight
Click Here to See the Profile for 1silentknight

8/24/09 1:05 PM
Wow! Talk about service that exceeds your expectations. I ordered a Canon EOS D50, a Pixma Pro 9500 Mark II, and two other smaller items around mid day on 19 August 09. Extremely helpful and fast assistance from AHARARI at the sales desk, and by early Saturday afternoon, the items had traveled more than half way accross the country to arrive in Minnesota. Everything was packed very well and arrived in super condition. For their efforts at truly showing that my order was important, they deserve an A+++. Thanks Beach.

Very Satisfied
Reviewer: John_M_K
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8/21/09 12:34 PM
I have been shopping for a GPS unit for over a year preparing for a trip. I used ResellerRatings to find the store with the best reputation, which also turned out to be one of the lowest prices for the unit I purchased. Beach Camera web site was easy to use and provided information on the unit I purchased. They kept me up to date with order details and shipment tracking information. I will definately consider them for future purchases.

Very Satisfied
Reviewer: Newbietophotos
User Rating: 
Click Here to See the Profile for Newbietophotos

8/15/09 9:41 PM
I ordered the Nikon D 5000 with the 2 lenses for under $1000, plus free shipping. I was given a tracking number right away and received the new camera on the 8th of Aug. I was rather surprised that it came in on a Saturday.. When I opened the box I wanted to make sure all the items came in the box that were stated online, the only thing missing were the 2 DVD's for the Nikon, I called Beach Camera on the 9th and by Saturday the 15th I had them in my hands.. This is the second time I use Beach Camera and I will continue to use them, They are honest and don't mess around, no up sales, whatever you order is what you get..  
This is one of the very few online sale sites I use, and thanks to THIS site I ALWAYS check here before I purchase anything from anyone other than Beach Camera and B&H, both these companies are honest and I don't have to worry about being scammed or lied too  

Very Satisfied
Reviewer: claikercon
Click Here to See the Profile for claikercon

8/11/09 12:03 PM
Excellent experience. Item as described and quick processing and shipping

Very Satisfied
Reviewer: TheBigHand
User Rating: 
Click Here to See the Profile for TheBigHand

8/9/09 12:13 AM
Paid for my R1C1 on Aug. 4th, received about 5 emails with shipping / order confirmations over the next 3 days. I had my fingers crossed - Beach has mixed reviews, mostly about post sales service, and a lot of happy customers too. Amazing, I was in shock! My package came in Aug. 7! Brand new, complete, all parts working, USA Nikon warranties. Shipping was cheap (we upgraded 1 level, the original deal was for free shipping.)  
 
This was a great experience: the price was great, and shipping and product without a hitch. I can't complain at all.

Very Satisfied
Reviewer: 4x12
Click Here to See the Profile for 4x12

7/24/09 2:12 PM
Purchased a Pioneer Elite SC-07 receiver.  
 
After reading a few negative comments about a few bad experiences from other buyers I was a little worried about placing my order, anyone spending over $1000 online should be somewhat worried... but I can honestly say that BeachCamera made this first transaction right! I know mistakes can happen but we are all human. I really wanted to thank Bill Haley @ BeachCamera for making this a pleasant first experiance with them. His service was good, answered all my questions before I even placed the order... The order was placed on a Friday afternoon, it was shipped the following Tuesday and arrived on Thursday. There was a small error on the invoice with the freight charges but once this was brought up to Bill's attention he had it credited.  
 
I will update this once I have the unit setup and give it a few test runs. But i'm very pleased so far!  

Very Satisfied
Reviewer: Repro
Click Here to See the Profile for Repro

7/15/09 8:24 PM
Hmm. I ordered this PC from Beach Camera.  
 
Visionman Widow Gaming System - AMD64 X2 6000+ 3.0Ghz, 4GB DDR2-800, 250GB SATA-II HDD  
SKU: VN1A7820  
********************************************  
 
First of all FedEx delivered to the wrong house. I called FedEx once the conformation showed "delivered on front door". Yet, I was home waiting. Nothing on my front door. That's when the problems started. I ended up finding my PC on a neighbors front door. I got it home. $40.00 shipping, the least they could do is have someone sign for the package, and not leave it on a front door. I guess they can't read very well at FedEx.  
 
So, I have the PC on. I just happen to check the system specs. I see that I do NOT have the MD64 X2 6000+ 3.0Ghz processor. What my system says is I'm running the AMD Athlon 7750 Dual-Core Processor 2.7 GHz! Are you freaking kidding me?!  
 
This is not good, not ok, not right. It's crooked!  
I didn't get the free Ethernet cable, either. Not that I care about that, compared to this F'd situation. :(  
 
*********************************************  
Thursday I called Beach Camera to tell them that I was returning the PC. After telling the guy on the phone that the PC had a cheaper, slower CPU then the one that is advertised to be in the PC. He was nice enough not to charge me the 10% restock fee. (yeah, right) Then I asked who was paying for return shipping. He told me I had to pay returning shipping. HUH?! He explained they were not even charging me a restock fee, that I just had to pay shipping. I said "No, I'm not paying for shipping charges. What I ordered wasn't even shipped to me. After a while he decided I didn't have to pay the return shipping fee. I shipped the PC back yesterday. I've still not gotten a response to my emails from two days ago. I don't know if BC is going to give me a full refund (which is what I expect, since I want nothing to do with any Visionman product, never again). If they are going to try and rip me off for the $40.00 of shipping fees I paid to ship me the bogus PC in the first place. If they are going to ship me another Visionman PC. I can't shop for a new PC until I find out what's going on with my refund.  
**********************************************  
Update 7-20  
I got a call from Maurice at Beach Camera.  
Everything was worked out and I'm getting refunded for the PC. Beach Camera is a great company to buy from. You don't know how good a company is until you have an issue with a purchase. I must say that  
Beach Camera knows how to treat their customers.  
I will buy from, again.  
 

This review was modified by its author, Repro, on 7/21/09 1:06 PM.

Very Satisfied
Reviewer: Hepatitis Bees
Click Here to See the Profile for Hepatitis Bees

7/15/09 8:21 PM
A few weeks ago I ordered a camera kit and accessories at Beach Camera. The price and service was great. When I needed to make a return, I talked to somebody named Joe. He was very friendly, professional, and helpful during the process. If I ever need to make a return for Beach Camera again, I'm going to to ask for Joe.

This review was modified by its author, Hepatitis Bees, on 7/15/09 8:34 PM.

Very Satisfied
Reviewer: biomak
Click Here to See the Profile for biomak

7/1/09 7:06 PM
There is only one thing i can say for you in Beach Camera:"EXCELLENT JOB".I ordered a sony camcorder from them and i received it the proper time in the best condition for the best price of course. And what i mean for the best price...i called some other companies that sell the camera $50 lower than Beach Camera.When i tried to place the order they always asked me if i wanted to buy smth else like a batterie or memory in extremely high prices with tones of lies. Of course when i denied to buy anything else than that, they said that they couldn't sell me the camcorder and they were rude with me. That's why i went to www.resellerratings.com, found the Beach Camera and made my purchase. I'm in AF and as i promised them i'll tell everybody about their professionalism and politeness i received. Well done guys in Beach Camera, i hope everyone read this message and use your company to buy whatever it needs. You're the best !!!

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