A great experience! I ordered a Tenba camera bag on the telephone in the early afternoon and it was shipped the same day. I'm in Massachusetts so it was an overnight delivery via UPS ground. The sales associate was very courteous and thorough. The price was great too - the lowest I could find. I would buy from Focus Camera again.

First order form this seller and a very good one in deed! Ordered a Bello Audio Tower AT484 from Harry at ext 845 who was very helpful, he's the man you want to talk with in my book. He told me my order was in stock, that I would received a tracking number by E-Mail and the item would be delivered by UPS either on Friday or by Monday. Well he's the man - I got all he said I would, except the rack arrived today a day or two before promised, shipped by regular ground shipping at the best price I could find offered by a solid retailer. In my book they are exceptional sellers who I rate a 10 for price, customer service and shipping!

I ordered my camera on Monday, they shipped it on Tuesday, I was taking pictures on Wednesday. Great price! I will buy from Focus Camera again!

Focus Camera (.com) delivered on time and with zero hassle. The East Coast camera and technology stores have a scary reputation for high pressure selling and poor service. Thankfully, none of that came into play for this transaction. I got treated well on the phone and I never felt like I was being manipulated. Bravo!  
 
The UPS coast to coast delivery charge was correct for the weight and distance, and the travel time that I was quoted at the time of the sale was dead nuts accurate.  
 
The entire purchase experience with Focus was totally uneventful. A good price, good service, reasonable returns policy and honest shipping charges are what I expected...and that's what Focus delivered.

Just a fabulous experience, the best price, super fast free shipping, and even better, when I called with a pre-sales question, a live, nice person answered the phone immediately and helped me. Couldn't be better.

This review was modified by its author, techmaven, on 11/25/06 9:48 PM.

My web order failed to go through. I was unable to confirm this either by e-mail, which they ignored, or by calling their 800 number, which was out of order. My credit card account shows a "temporary authorization" to Focus Camera, but it was never used. Apparently the item was out of stock, but I never got an explanation.

A pleasant experience. Product was shipped promptly and addressed correctly. Price of product and shipping reasonable. Would definitely buy from again.

No pressure to buy other items. Prompt service and delivery.

IT was good experience with focus camera.  
Order placing and shipping was excellent.  
I would rate this vendor 10 out of 10.

All aroung good on-line experence. shipping was fast, and the price was fair.

I ordered a Sony DSC-H1 digital camera, and it was shipped the same day and arrived on schedule 3 days later. The price was almost as good as could be found. The product was just as specified.  
 
Having had two bad experiences with Internet camera sellers, I rate this firm top notch, i.e. 10 out of 10.

Very good quality. I would recommend this store to everyone I know who uses these products.

I had an excellent man help me with my questions and my purchase of a wide angle lens. He was extremely helpful, and the price was excellent too. Would not hesitate to buy again, as the order came to me before the time stated. All in all a very good company.  
Richard Z.

Eventually I did NOT buy from this store.  
i was looking for Nikon N80 with 28-100 Nikkor lens, my friend sent me a link to Focus Camera.  
***  
CNET Certified Merchant logo is prominently displayed on all pages -- BUT it has not link to CNET Web site!  
I searched CNET Shopping site for any references to Focuscamera -- could not find a single one!  
Very suspicious...  
I sent an email to webmaster and customer support.  
 
Will be happy to update this report if their CNET Certified Merchant logo is not a fraud, but a legitimate one.

Purchased a lens from Focus with absolutley no problems. Lens came in a timely manner, and was the USA warranty, as stipulated. I am very satisfied with this seller on this transaction.