We received the Sansa Fuze in the promised amount of time. It was packaged properly and the product appeared to be in mint condition with the package looking like it had just come out of a factory.  
 
Overall the product works great and the website/order form was clear and my expectations were met. We will probably order from them in the future.

service was great!! very personalized...

I have now purchased several items from B&H, some over $1000.00 price range and I am completely satisfied with their service. Shipping has been as requested, items are packaged well and boxes are sealed. I also had to return a camera which was not what I expected and the paper work and return of funds went well without any problems. Prices are competitive and I will continue purchasing all my camera needs from them.  
A very happy customer.

I love B&H photo. I have purchased from them before. Their service is excellent, great prices, quick shipping, and an easy to use website. I highly recommend them!

This wasn't my first time ordering from B&H and it certainly won't be the last. The ordering process was flawless, their prices are exceptional, and the item was shipped promptly. I highly recommend B&H.

The item shipped and arrived as expected with plenty of packing materials to cushion it in transit. This won't be the last time I do business with B&H.

I purchased Adobe Production Premium CS4 Upgrade from B&H Video and received it in and received it 5 days from the order date. This is excellent!! It was also the best price on the internet so you can't beat that. I highly recommend B&H Video for their prices & shipping promptness.

Products (camera + lens) were delivered as advertised (fast!), all in great conditions. No issue encountered with initial use of equipment.  

Excellent online customer service,speedy delivery,  
all items received in good order. Will shop with  
B&H Photo again.

Items arrived quickly and were in perfect condition. Given that it was worth about $600, I am glad they required a signature for delivery. I will be please to order from B&H again.

Great company, solid products and prices.

B&W continues to be one of the very best merchants on-line. They are very fast with shipping orders, always seem to have stock and on the rare occasion they do not have stock, they will contact you immediately. You are given a choice of waiting for the product to be stock, given a substitute product or a refund on the item.  
 
For me, the bottom line regarding B&H is that these are honest guys doing a great job.

Over the past several years, I have been ordering from B&H Photo. In particularly, I find they often have the lowest advertised prices for an item listed on the WEB! Unlike several of their competitors, when I place an order, it is excepted and executed quickly, no matter from what country I happen to be in when I place the order! They generally have the item in stock (only one time was there a back order), it arrives quickly and in good condition through national carriers, generally at no extra cost! I will continue to buy from them in the future and I highly recommend them to anyone looking for great deals and great service!

The webiste was easy to search, teh personell was helpful adn i received my shipment faster that teh suggested date. Very pleased

I have only made a few purchases from B&H. They were highly recommended by my brother, who is a professional photographer, illustrator and graphic artist. I have found the same products for less on the internet at other e-tailers, but after researching the sellers, I find that some discounts come with a price.  
I have purchased two DSLR cameras from B&H (both were Canon EOS models) and I am 100% satisfied with the honesty of their advertising, the quality of packaging and customer service, and value to the customer.  
The best price doesn't always equate to the best product or experience. If there is only a few bucks between B&H and the other company you are looking at... choose B&H and consider the difference liability insurance and peace of mind.  
If you are saving more than $20 on a $500 camera at another site, you'd better read the fine print and check www.resellerratings.com .