I have done business with B&H Photo for at least eight years. Excellent descriptions of products online with a terrific user interface and filtering capability. Service personnel are fairly helpful on the phone if needed. They are also helpful in the store if you're in NYC.
It's best to order products early in the week, at least by Wednesday, as the company does not prepare or take orders on Friday evening or during the day on Saturday. If you order on Thursday, your products may not be shipped until Monday.
Excellent company. I would recommend B&H to anyone. It is a terrific resource to lovers of technology toys and profesional instruments that including imaging, video, audio and information technology equipment.
Over the years I have returned one item, and it was fairly easy.