I have done business with B&H Photo for at least eight years. Excellent descriptions of products online with a terrific user interface and filtering capability. Service personnel are fairly helpful on the phone if needed. They are also helpful in the store if you're in NYC.  
 
It's best to order products early in the week, at least by Wednesday, as the company does not prepare or take orders on Friday evening or during the day on Saturday. If you order on Thursday, your products may not be shipped until Monday.  
 
Excellent company. I would recommend B&H to anyone. It is a terrific resource to lovers of technology toys and profesional instruments that including imaging, video, audio and information technology equipment.  
 
Over the years I have returned one item, and it was fairly easy.  
 

No tax, no shipping and a price below list (on an Apple product no less...what's not to like? (Except their moronic radio ads.)

Excellent prices and overall service. Easy online ordering. Product arrived earlier than estimated delivery date. Well packaged and in excellent condition. LOVE my new D700! Thanks B&H!

Great heavy duty stand, I'm very happy with it. It held my big Octo-softbox up with no problems. Great buy and great price!!

I ordered a Turntable/Cassette Player/CD Recorder from B&H Photo on Thursday and received it via UPS on Monday, using regular shipping. I was also immediately supplied - via email - with a tracking number/link that accurately tracked my package's progress. The unit, which arrived in excellent condition, was in its original factory box, which box was then surrounded with bubble wrap and placed inside a shipping box. I have dealt several times with this company and have been very well pleased with them each time.

I've been a long B&H online purchaser...going back to 2002. They have always been excellent...and this time was not less so.  
 
Great prices, speedy service, honest. Shipping tracking in supplied quickly (they ship withint 24-hours weekdays if place by 3 pm).  
 
What online retailing should be.

Have dealt with B&H over the past 20+ years. Latest order for Canon T1i w/EFS 18-55 IS and EF 70-300 USM IS. Equipment received (free ship) as ordered on 3rd business day following order. They've always been 1st rate!

I have always had good products with rapid delivery amd good pricing frm B&H Photo and this oeder was consistant with these expectations.  
Great job B&H Photo - Thanks.  
 
Greg Peterson

We love B & H. Great products and good prices. They are very flexible with your needs and always get us the right product when they say they will.

Honest pricing, shipped on time, arrived brand new with all US warranty cards. Other camera vendors should pay attention.

Everything went smoothly, and item arrived in perfect condition.

Excellent availability, price and very fast FREE shipping. I love these guys!! Will come back to the online store anytime, and love visiting the brick and mortar whenever I'm in New York!

Fair price, items arrived quickly, in perfect condition. This is my first purchase from B&H. I will purchase from them in the future, no hesitation.

I received my antenna on the day it was promised and the antenna was successful in receiving more channels that the small one that came with my computer for the built in TV Tuner. It even received the VHF channel I had not been able to receive. Although it would be nice if it was smaller since it is for my laptop computer, over all I was pleased with the purchase.

Great service, very good prices. I'll buy again and I'll recommend this store to my friends.