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Store Rating and Reviews CompUSA / Systemax

Homepage: http://www.compusa.com Shop Now at CompUSA / Systemax
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Six-Month Rating: 9.23 / 10
Six-Month Reviews: 146
Lifetime Reviews: 847
   
Lifetime Rating: 6.41 / 10 All Stores Avg.: 8.12
7.64 Pricing of Products and Services
8.68 Likelihood of Future Purchases
8.76 Shipping and Packaging
8.25 Customer Service
8.52 Return or Replacement
Show Reviews Read all 847 reviews below.

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 CompUSA / Systemax Customer Reviews - Page 5
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Reviews 61 - 75 of 784
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Reviewer: Bellowl
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8/30/09 12:24 PM
Great products and will be shopping there again real soon.

Reviewer: eringail
Click Here to See the Profile for eringail

8/30/09 4:41 AM
I purchased an AccessHD digital to analog converter box with universal remote. The first positive aspect was the shipping - it was free and arrived much earlier than I had expected. The device was packaged very well all "included" items were on board.The best aspect was that it was very user friendly, I had it set up and programmed in minutes. My unit does not tend to heat up as I have heard others mention in their comments. On overall experience CompUSA gets an A+ and I will continue to do business with and recommend them.

Reviewer: choirgirl610
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8/29/09 10:03 AM
The order was very easy to place. I was immediately made to feel comfortable with a large, well-known company, Comp USA, and I received a confirmation right away. The amount was the same amount I was expecting and there were no surprises. The order tracking was perfect and the item, which was sent to someone else as a gift, arrived in perfect shape and right on time. A GREAT experience! I will order from Comp USA again online with no hesitation. Thanks.

Reviewer: G8WayGuy
Click Here to See the Profile for G8WayGuy

8/29/09 3:43 AM
Order arrived on-time. Item is a GPS, and technologically quite obviously a generation or so behind the ones my family (wife, 2 children who drive cars) have become used to. It's not a Garmin! However the website "user reviews" were fairly glowing...so I'm skeptical that they're authenic comments.

Very Satisfied
Reviewer: DandyDave
Click Here to See the Profile for DandyDave

8/26/09 9:14 PM
This is the first time I have ordered anything from COMP-USA, and I am extremely satisfied. Online I was able to compare several computers so that I could easily pick the best one for my needs. The prices were good and the product reviews were very helpful to give me confidence of my choice. The purchase process online flowed well and was very easy to use. After the purchase, I had a question and Pedro at extension 5378 was extremely helpful and concerned that my inquiry be handled properly. I couldn't be more happy with the whole COMP-USA ordering and customer service experience.

Very Satisfied
Reviewer: damnuenrique
Click Here to See the Profile for damnuenrique

8/26/09 6:39 PM
it was simple to order and got here quickly! The product was exaclty what the descriptions said and i couldnt be happier! Would definately order from here again! Thanks!

Very Satisfied
Reviewer: tedmilo
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8/26/09 5:43 PM
Always a pleasure. Quick shipment and tracking. Once had to return something and it was painless. Also, good tech. support over phone.

This review was modified by its author, tedmilo, on 10/16/09 12:19 PM.

Very Satisfied
Reviewer: druark
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8/22/09 6:43 PM
I have never ordered from CompUSA before but this experience was seamless. In addition, the $1.99 shipping fee helped make my decision to use CompUSA.

Dissatisfied
Reviewer: mikel61101
Click Here to See the Profile for mikel61101

8/20/09 1:31 PM
Bought my laptop and recieved it way before it was scheduled. however they would not honor a price in their flyer on a different laptop so i was unhappy about that. Everything else was great... thanks...  
 
In response to your response I called you up about an hp laptop you had listed online for 1099.99 the magazine you sent me in the box with my office 2007 said it was 589.99 you laughed and said you were sorry but you couldn't honor that price. Regardless if it was a misprint or not you should have honored the price.

This review was modified by its author, mikel61101, on 8/24/09 8:09 PM.

Reseller Reply    
Posted by
8/24/09 7:56 PM
Dear Mikel61101,  
 
We apologize for the inconvenience,  
 
If you can provide proof of the flyer via e-mail so we may see if we can approve a price match on the item, and that the flyer price is not below our cost price. Please feel free to send it to us at any time for review :  
 
Abraheim.Al-Mudhi@syx.com  
 
Thank you  
Customer Service Dept.  
CompUSA.com  

CompUSA / Systemax
CompUSA CS

Very Satisfied
Reviewer: eafeury
Click Here to See the Profile for eafeury

8/20/09 12:33 PM
I ordered a Tom Tom Refurbished GPS unit. I was told it would take about a week to get here but I was really surprised to receive it in 2 days. The unit has worked well and I am really pleased with how effective it works. I will do business with Compu Serve in the future. The service was exceptional and the price the best I could find.

Very Satisfied
Reviewer: kenco80233
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8/19/09 4:02 PM
It was very easy ordering products that were described very well with details explaing the operation of products.Products arrived on time in good condition.

Very Satisfied
Reviewer: jquinnett
Click Here to See the Profile for jquinnett

8/18/09 4:14 PM
Super fast delivery and a great price. System arrived and looked like new, was easy to setup, and fast. Excellent product

Very Satisfied
Reviewer: rdcTech
User Rating: 
Click Here to See the Profile for rdcTech

8/17/09 7:04 PM
Extremely quick service & shipping, great price & selection (PCI Modem.) The only thing that would have made this better would be a discount shipping option - such as one which uses USPS. As is, the shipping cost nearly as much as the base purchase, for a very tiny package.

Very Satisfied
Reviewer: GordonTaylor
Click Here to See the Profile for GordonTaylor

8/14/09 11:23 AM
This is a great mouse and as always CompUSA had it at a great price and shipped it the same day. Their prices are always unbeatable and their service and shipping are first rate. I am so glad they are back better then ever. As an IT supervisor, I have shopped with CompUSA's business division and had my own personal salesperson. When they faded out of the picture for a while I was saddened. Now I am retired, but use them for all my personal computer and electronics needs and I am compiling a large list of Christmas presents that I will be buying from CompUSA this year.  
 
Thanks for such great service and this mouse is the best I have ever used.

Somewhat Satisfied
Reviewer: fct10
Click Here to See the Profile for fct10

8/14/09 9:10 AM
Product and delivery were as advertised. Price was excellent.  
 
Initial query on a feature of the product was handled poorly but after three tries and a phone call I got the correct answer and resolved my problem.  
 
Overall price and service are excellent.  
 
Support is prompt but somewhat limited.

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