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Store Rating and Reviews TapeandMedia.com, LLC

Homepage: http://www.tapeandmedia.com Shop Now at TapeandMedia.com, LLC
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 15
Lifetime Reviews: 195
   
Lifetime Rating: 9.92 / 10 All Stores Avg.: 8.15
7.86 Pricing of Products and Services
9.46 Likelihood of Future Purchases
10.00 Shipping and Packaging
9.64 Customer Service
10.00 Return or Replacement
Show Reviews Read all 195 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
4221 Freidrich Ln, Ste 130  
Austin, TX 78744  
and  
15 Great Pasture Rd  
Danbury, CT 06810
customer support email:
orders@tapeandmedia.com
phone:
877-938-0901
customer support:
877-938-0901
business hours (est):
8:00 am - 5pm Central Time Monday-Friday

FAX: 512-448-0708


TapeandMedia.com, LLC Advertisement
Trust and Ethics Policy
 TapeandMedia.com, LLC Customer Reviews - Page 4
Page 4 of 13sort reviews by:
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Reviews 46 - 60 of 192
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Very Satisfied
Reviewer: jjmundall
Click Here to See the Profile for jjmundall

9/19/07 5:18 PM
Their site is very easy to navigate and they had the cheapest price around. I ordered my tapes and received an email that the order had been shipped in <30 min. Outstanding service!

Very Satisfied
Reviewer: winnebob
Click Here to See the Profile for winnebob

9/12/07 6:26 PM
I ordered my 8mm video head cleaner about 2pm on the 12th of Sept and it was delivered by UPS today, the 13th about 1pm. I paid for 2 business day service and it was here in less than 24 hours. Great service. Thanks.

Very Satisfied
Reviewer: linleigh
Click Here to See the Profile for linleigh

8/15/07 6:56 PM
I have ordered twice from tapeandmedia.com and their service is outstanding! I ordered tapes mid-afternoon, and my order was not only sent out that day, but arrived just two days later. Great prices and super customer service, as well.

Very Satisfied
Reviewer: AgentOfFortune
Click Here to See the Profile for AgentOfFortune

8/2/07 5:01 PM
I purchased some Hi-MD mini discs. An obsolete item but they have plenty in stock. Fast Ship. Good Packaging. Will definitely use again. A++++!

Very Satisfied
Reviewer: mrquadmachine
Click Here to See the Profile for mrquadmachine

8/1/07 10:49 AM
Excellent product. Excellent price. Incredibly fast shipping.

Very Satisfied
Reviewer: snaporaz
Click Here to See the Profile for snaporaz

7/31/07 1:11 PM
Superfast shipping (standard ground = overnight to NYC). Item as ordered. A++++

Very Satisfied
Reviewer: catherinemiller
Click Here to See the Profile for catherinemiller

6/29/07 1:17 PM
We've used this company for many years. They have execellent prices and quality. Helpful staff - I had a questiona about DVD compatibility and they called Verbatim for me and got the answer and then called me back the same day so I could place my order. A great company

Very Satisfied
Reviewer: Charles Vernier
Click Here to See the Profile for Charles Vernier

6/5/07 6:37 PM
Great place to buy from,  
Fast shipping, Great Price. Will buy from again!!!!!  
I wish a resellers where like this

Very Satisfied
Reviewer: Ticart
Click Here to See the Profile for Ticart

5/8/07 7:38 PM
My order went smoothly (just like in most of the reviews I read about this company before I decided to make a purchase). E-mail confirmations & tracking were timely and both packages arrived on schedule.  
 
I had a quantity question after hours (the DV tapes I was interested in showed less in stock than I wanted to buy), so I called the next day (by which time the tapes appeared to have been sold out online). The representative I spoke with checked the ETA on their next shipment and found that they must have just received their order. He did some quick cyber-magic on his end and I was able to place my order right away.  
 
He also steered me in the right direction to find an AC power adapter for the rewinder I bought since this company doesn't carry them. His estimated cost was off (~$20-$25 as opposed to ~$10), but with his help, I still found what I needed.  
 
The little pad of post-its was a nice, unexpected bonus.  
 
I've added their site to my bookmarks and would not hesitate to order from them again. :)

Very Satisfied
Reviewer: doug-o
Click Here to See the Profile for doug-o

5/1/07 5:12 AM
This company is very efficient...I always have my order within 2 business days...I am very pleased with their products and service

Reviewer: dnlgould
Click Here to See the Profile for dnlgould

4/19/07 4:19 PM
Price was lowest. Free shipping that was ontime. No sales tax. Camcorder is exactly what I wanted. Would purchase from them again in a minute.

Very Satisfied
Reviewer: clausmartel
User Rating: 
Click Here to See the Profile for clausmartel

4/7/07 8:36 AM
An outstanding resource... great customer service, best prices, wide selection.  
2008 update: STILL the best, hands down. Best prices, BEST REAL customer service, 121.4% shipping reliability... if TapeandMedia.com were a woman, I'd marry... um, it!

This review was modified by its author, clausmartel, on 3/26/08 11:34 PM.

Very Satisfied
Reviewer: directorb
User Rating: 
Click Here to See the Profile for directorb

3/15/07 8:55 PM
I have had a very good experience purchasing from this store. Received the tapes I ordered promptly; and it was well packed. Their prices are very competitive, so I will probably shop from them again.

This review was modified by its author, directorb, on 3/19/07 10:58 AM.

Very Satisfied
Reviewer: prb
Click Here to See the Profile for prb

2/20/07 1:54 PM
Great website. Very easy order tracking system. Very good communication by email. Fast shipping, order arrived as promised/expected. Great products. Would buy again.

Very Satisfied
Reviewer: digitalvideo
Click Here to See the Profile for digitalvideo

2/16/07 11:02 PM
I ordered a Mini DV cassette holder on the 13th and the package arrived in Hawaii on the 16th. Very satisfied with everything they have to over!  
 
Completely satisfied!

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