Copy of my email to Etronics: "I truly owe you guys a big apology! You were 100% correct about UPS not updating their records until today, the day they delivered my package. And I douted your reps honesty and information. I needed to tell you this so that your reps, customers, and future customesrs may hear this right from me, one who doubted your honesty, and now one internet shopper who is a customer for life!You may publish this but with only my initials. I am truly a satisfied customer. Thanks to Etronics and your customer service staff. A.L."