| Dell Customer Reviews - Page 81 |
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5/28/03 8:21 PM
Dell... respected by the common people, hated by the computer enthusiasts. I, unfortunately, don't fall into either computer category. I know a lot about computers, but don't use them to the extent where most of the stuff matters. I definately could not tell between a good motherboard and power supply as compared to a bad one. I do like to game, but not so much that I need to have EVERY top of the line part, such as memory, brand-name mobo's and brand name power supplies. I recently ordered a Dell (2 days ago), at an OUTSTANDING price. I was all set to go with IBUYPOWER.com, and at the last minute checked all the major vendor's deals to make sure I wasn't missing anything. See, I got $700 for my graduation present from my grandparents to go towards a computer monitor. I had planned on buying the Dell 18" Ultrasharp, even if I went with ibuypower. Anyways, I checked the Dell site one last time, and damn, they had $320 off that monitor. I was like wait... the means I have $320 more to spend towards something else? (My parents were paying for the thing and were looking to spend about 13-1500 on the whole unit, plus the $700 for monitor. Anyways, I configured a whole 8300 series and found that with... 4x dvd-rw drive, radeon 9800 PRO!, Audigy 2 (w/ free mp3 player, also used for 64meg storage), 512mb ram, 18 inch flat screen, and 2.8 (HT, 800 fsb), ALL FOR $2250 BUCKS including shipping. Now, picture this. Subtract the $700 from the grandparents... =1550... Subtract another $200 mail-in-rebate offered at the time = 1350! ... 1350 for all that stuff above?? CRAZY... Even ibuypower.com was nowhere NEAR that mark, even adding the additional monitor costs on both systems. Anyways, I haven't recieved my system yet, and have to wait a supposed 3 extra days for the monitor to ship, but I'll update on the shipping time and quality of parts.
<UPDATE>
Ordered Monday (Memorial Day), recieved Monday, a week later. Excellent service time and all parts included in good shape. This review was modified by its author, dbombdarby, on
6/3/03 6:33 AM.
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5/27/03 2:15 PM
Bought a 21" monitor (Trinitron) for cheap money and with free-shipping. Ordered on Wednesday at noon and got it 2 days later.
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5/17/03 12:18 AM
Ordered on the 8th, like 10pm. The 9th came and the order had been shipped. Granted it was only a monitor but that was a lot quicker then I expected. The monitor arrived (ups screwed up and it took an extra day) in perfect shape and looks great. Got the DP2070SB-SK for $599.80 shipped to my door no tax. That was by far the best price you by over $80 to the nearest competitor.
Will be doing buisiness again with Dell.
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5/16/03 10:57 AM
After I ordered the NEC 1560v 15" lcd monitor on the last day of one of Dell's specials for $242.74 after tax with free shipping, I remembered to check this site for feedback. I was a bit concerned to read all the negative comments, especially after I checked the status of the item and Dell's website said it was temporarily out of stock and the ESTIMATED shipping date was 5 days after I placed my order. This is in spite of Dell saying that the monitor "usually ships same day" when I ordered it. I was thinking that I was another person that was going to get the runaround. Thus I was pleasantly surprised to see the monitor on my porch two days after ordering. Dell did ship the same day as stated. Two thumbs up.
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5/8/03 3:10 AM
I was looking for the Canon Powershot S50 right when it came out all over online. Dell surprised me by turning out to be the cheapest one I could find, plus free shipping and no tax. I jumped on the offer and got the camera in less than a week. I was very satisfied.
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5/2/03 12:03 PM
Ordered Z-680 system. After a few snafus with shipping and such their customer service finally got things right. This review was modified by its author, seeker010, on
5/10/03 10:19 PM.
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4/27/03 12:17 PM
Ordered a dell 1800fp from the small business divison, got it in 4 days, no dead pixels at all, couldnt be happier, it shipped 30mins after they accepted my card, highly recommended, and plan to do business with again
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4/26/03 8:09 PM
I ordered a Dell Axim X5 Handheld (Pocket PC) 400 MHZ around the time they were getting heavy orders for them. I guess I was one of the lucky one's - people were claiming 3, even 4 weeks turn-around time on these units - I got mine in 5 days. The unit arrived packaged safely and in working order. Over 2 months I've had it now, and been extremely satisfied.
Tech support is another story. They sent me the wrong memory card with the unit, so I requested a different one. Very nice to deal with here (other than the 20 minute wait time) but you just tend to get frustrated with Dell. That's why I've gone with a smaller, more personalized comany for my next laptop - NEVER will I talk to an automated line or be on hold forever. (VoodooPC) Anyways, back to the Dell - Great unit, received the memory card after a month and the shipping company wanting $72.00 in freight on a 1oz. memory card. After the confusion wrapped up, I got the card, and have been extremely pleased with the unit. I do dread, however, having to talk to tech support for any reason, EVER.
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4/20/03 9:47 PM
Ordered a new 400mhz Axim with a wireless CF network adapter. Dell shipped it right away and it was in my hands within a week. Can't say all of my experiences with Dell were this nice but on this occasion they really came through.
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4/7/03 2:51 PM
I'm very pleased with my new Dell 8250 (2.53MHz, 120GB Hard drive, 4X DVD burner, etc) . While I expected a delay in shipping due to the ATI 9700 TX graphics card I ordered with the computer, the computer arrived four to six days earlier than I expected based on the estimate from Dell.
I was able to follow my order online from prebuild to shipping.
This is my fourth Dell computer (and I purchased one for my daughter. My first Dell was purchased in January 1986.
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4/5/03 10:17 AM
Dell built and shipped in a timely fashion. I have dell laptop from 1997 that still works today (runs slow though, but hey what do you expect from 6 year old technology?). My desktop Dimention P-III 350 MHz still works (over 3 years old). Great customer service, only had problem with a laptop cd-rom drive. Since it was under warranty I didn't have to pay for shipping or replacement cd-rom. But it was refurbished drive, hmm. Well it works, I don't mind. Only pet peeve is all the advertisement I get from them; mail, fax, email. They probably used all the profit from one computer to cover all that mailing and faxing, kind sad. I did tell them to stop sending but they still do, oh well, it's great reading material while you're waiting for the bus.
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4/4/03 11:06 PM
Wow, unbeatable price, unbelievable speed of delivery, and excellent build quality! I don't know how they can pull off a profit.
3/31/2003: Order placed
4/1/2003: System built
4/2/2003: Order shipped
4/4/2003: Order delivered.
Way to go Dell!
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3/20/03 2:34 PM
Dell is emerging as one of my favorite retailers. They have had some great deals with stackable discounts and very few of the dreaded rebates.
I got 2 sets of the Creative Labs Z-680 5.1 THX speakers for $248.50 apiece delivered overnight for free, a 38% discount off of retail.
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3/18/03 1:24 PM
I ordered the Logitech Z-680 speakers and a Samsung 48/24/48x CD-RW 16x DVD combo drive from Dell peripherals. Most of the time their prices aren't that great, but every once in a while they have awesome deals on certain items. I got both these items for far less than the cheapest reputable dealer listed on www.pricewatch.com.
Soon after ordering I received a confirmation email and it was easy to activate the package tracking online. The orders took about 3-5 days for processing and arrived well packed shortly after. My credit card was not billed until the item shipped, as it should be.
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3/12/03 10:29 PM
Purchased the Sony DRU500A DVD burner. The item just came out so I expected the delays that occured. I would do business with them again.
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