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Store Rating and Reviews Dell

Homepage: http://www.dell.com Shop Now at Dell
Six-Month Rating: 1.90 / 10
Six-Month Reviews: 63
Lifetime Reviews: 1522
   
Lifetime Rating: 3.94 / 10 All Stores Avg.: 8.15
4.63 Pricing of Products and Services
2.02 Likelihood of Future Purchases
3.08 Shipping and Packaging
1.14 Customer Service
0.86 Return or Replacement
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 Dell Customer Reviews - Page 81
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Reviews 1201 - 1215 of 1260
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Very Satisfied
Reviewer: acesea
Click Here to See the Profile for acesea

5/8/03 3:10 AM
I was looking for the Canon Powershot S50 right when it came out all over online. Dell surprised me by turning out to be the cheapest one I could find, plus free shipping and no tax. I jumped on the offer and got the camera in less than a week. I was very satisfied.

Very Satisfied
Reviewer: seeker010
User Rating: 
Click Here to See the Profile for seeker010

5/2/03 12:03 PM
Ordered Z-680 system. After a few snafus with shipping and such their customer service finally got things right.

This review was modified by its author, seeker010, on 5/10/03 10:19 PM.

Very Satisfied
Reviewer: Danrod02
Click Here to See the Profile for Danrod02

4/27/03 12:17 PM
Ordered a dell 1800fp from the small business divison, got it in 4 days, no dead pixels at all, couldnt be happier, it shipped 30mins after they accepted my card, highly recommended, and plan to do business with again

Very Satisfied
Reviewer: sandoon
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4/26/03 8:09 PM
I ordered a Dell Axim X5 Handheld (Pocket PC) 400 MHZ around the time they were getting heavy orders for them. I guess I was one of the lucky one's - people were claiming 3, even 4 weeks turn-around time on these units - I got mine in 5 days. The unit arrived packaged safely and in working order. Over 2 months I've had it now, and been extremely satisfied.  
Tech support is another story. They sent me the wrong memory card with the unit, so I requested a different one. Very nice to deal with here (other than the 20 minute wait time) but you just tend to get frustrated with Dell. That's why I've gone with a smaller, more personalized comany for my next laptop - NEVER will I talk to an automated line or be on hold forever. (VoodooPC) Anyways, back to the Dell - Great unit, received the memory card after a month and the shipping company wanting $72.00 in freight on a 1oz. memory card. After the confusion wrapped up, I got the card, and have been extremely pleased with the unit. I do dread, however, having to talk to tech support for any reason, EVER.

Very Satisfied
Reviewer: corkheadstinks
Click Here to See the Profile for corkheadstinks

4/20/03 9:47 PM
Ordered a new 400mhz Axim with a wireless CF network adapter. Dell shipped it right away and it was in my hands within a week. Can't say all of my experiences with Dell were this nice but on this occasion they really came through.

Very Satisfied
Reviewer: aburt
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4/7/03 2:51 PM
I'm very pleased with my new Dell 8250 (2.53MHz, 120GB Hard drive, 4X DVD burner, etc) . While I expected a delay in shipping due to the ATI 9700 TX graphics card I ordered with the computer, the computer arrived four to six days earlier than I expected based on the estimate from Dell.  
 
I was able to follow my order online from prebuild to shipping.  
 
This is my fourth Dell computer (and I purchased one for my daughter. My first Dell was purchased in January 1986.

Very Satisfied
Reviewer: solodex
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4/5/03 10:17 AM
Dell built and shipped in a timely fashion. I have dell laptop from 1997 that still works today (runs slow though, but hey what do you expect from 6 year old technology?). My desktop Dimention P-III 350 MHz still works (over 3 years old). Great customer service, only had problem with a laptop cd-rom drive. Since it was under warranty I didn't have to pay for shipping or replacement cd-rom. But it was refurbished drive, hmm. Well it works, I don't mind. Only pet peeve is all the advertisement I get from them; mail, fax, email. They probably used all the profit from one computer to cover all that mailing and faxing, kind sad. I did tell them to stop sending but they still do, oh well, it's great reading material while you're waiting for the bus.

Very Satisfied
Reviewer: ceo@zapo.net
User Rating: 
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4/4/03 11:06 PM
Wow, unbeatable price, unbelievable speed of delivery, and excellent build quality! I don't know how they can pull off a profit.  
3/31/2003: Order placed  
4/1/2003: System built  
4/2/2003: Order shipped  
4/4/2003: Order delivered.  
Way to go Dell!

Very Satisfied
Reviewer: jdurbin
Click Here to See the Profile for jdurbin

3/20/03 2:34 PM
Dell is emerging as one of my favorite retailers. They have had some great deals with stackable discounts and very few of the dreaded rebates.  
 
I got 2 sets of the Creative Labs Z-680 5.1 THX speakers for $248.50 apiece delivered overnight for free, a 38% discount off of retail.

Very Satisfied
Reviewer: ok_tur
Click Here to See the Profile for ok_tur

3/18/03 1:24 PM
I ordered the Logitech Z-680 speakers and a Samsung 48/24/48x CD-RW 16x DVD combo drive from Dell peripherals. Most of the time their prices aren't that great, but every once in a while they have awesome deals on certain items. I got both these items for far less than the cheapest reputable dealer listed on www.pricewatch.com.  
 
Soon after ordering I received a confirmation email and it was easy to activate the package tracking online. The orders took about 3-5 days for processing and arrived well packed shortly after. My credit card was not billed until the item shipped, as it should be.

Very Satisfied
Reviewer: killme
Click Here to See the Profile for killme

3/12/03 10:29 PM
Purchased the Sony DRU500A DVD burner. The item just came out so I expected the delays that occured. I would do business with them again.

Very Satisfied
Reviewer: jonnytech
Click Here to See the Profile for jonnytech

3/9/03 4:43 PM
Always have a good experience with Dell peripherals. Pricing is average but the product quality and customer service are excellent. Keep checking techbargains.com for Dell sales. This order I picked up a Lexmark e320 laser printer with 30% off in coupons AND free shipping!!!

Very Satisfied
Reviewer: device manager
Click Here to See the Profile for device manager

3/8/03 10:04 PM
I bought (2) 1800FP 18.1" LCD's for $831.13 shipped thanks to the AnandTech Hot Deals forum. I ordered @ 5am on Thursday March 6th and received them the next day @ 11am. Free overnight shipping is always a pleasant surprise, and Dell delivered. Thanks for the excellent deal!

Very Satisfied
Reviewer: eThug
Click Here to See the Profile for eThug

3/8/03 4:03 PM
I ordered a 15GB Apple iPod and a 256MB Kingston CompactFlash card. Shipping was free. My order was processed and shipped within two days. I am very satisfied with my experience with Dell.

This review was modified by its author, eThug, on 8/11/03 11:41 PM.

Very Satisfied
Reviewer: NasdaqTrader889
User Rating: 
Click Here to See the Profile for NasdaqTrader889

3/7/03 7:13 PM
Ordered a 1800FP 18" LCD on Jan 23, 2003 and received one week later. Great looking and very BIG screen size compared to my Dell Trinitron 17" CRT. I was able to get it a a very good price -- $ 451.75 in Dell Home. First day of using it saw there were two dead sub-pixels, second day another one showed up. Called Dell and asked if I could make exchange for another one. Dell said they would cross ship another new LCD to me, and a few days later it got here. No dead pixels!! They didn't charge for shipping the old LCD back to them or the new one to me. The price did drop by $50 dollars within 30 days and I tried to get them to credit me $50 but no go, but I'm satisfied that they didn't charge for the exchange and I'm a very happy owner of an 18" LCD.

This review was modified by its author, NasdaqTrader889, on 3/7/03 7:15 PM.

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