Thank you so much for my Gucci 1438 glasses. I could not believe my eyes when i opened the parcel. The model is discontinued and i was not able to find them anywhere in Canada.  
The item is in a perfect, new condition, in original package, the service was great, delivery prompt.  
Can not say enough. I am very happy. Will be returning for sure.  

This review was modified by its author, ol15, on 5/21/09 7:04 PM.

I bought two pairs of sunglasses from DecorMyEyes. all was ok until i needed to get a pair fixed. awful customer service. stay away!! I am a mother of two and if i find time to write this (which i never write reviews but i do read them) trust me. this is what he wrote to me last: "In 2007 I cared I had 2 orders a week  
 
Now I have 2000 a day we don’t care truylly" this was a guy name stanley... stay away...and just now i got another one from him...wow! "No more emails please  
 
Too much volume you slowing me down please no more"

This review was modified by its author, comonedown, on 4/12/09 4:12 PM.

I ordered a pair of Dior frames from Decormyeyes on the 22nd January 2009. I have received absolutely disgusting customer service from this company and would like to warn potential customers away from making any purchases via this site. The site specifically promises that there will be no additional custom fees, duties or taxes to pay on items, and I requested and received further assurance of this via email. However I have had to pay an extra £30 over and above the cost of my order on...custom fees, duties and taxes. I immediately took this up in a polite manner with the Customer Services team and have been utterly amazed at the general rudeness of these people. In fact, I don’t think I would be overstating the situation if I said that I have been outright lied to in order to make a sale. Despite assurances that they would refund the additional cost if I were to accept delivery of the frames and make the customs payment, I have since been told by the Manager of the company himself, who seems to handle all complaints, that it is not their problem after all and that "sitting in his New York office, he really doesn't care"! I was subjected to verbal abuse over the phone, told that I did not deserve the frames, not allowed to finish one sentence and eventually forced to put the phone down to stop him shouting abuse at me! I have since discovered one shocking review after another on the internet, some so ridiculously appalling I have laughed out loud, and wish I had come across these before. I have not bothered to keep fighting to resolve this as £30 is not worth the insanity of dealing with the Manager of this company.

I searched a lot of online sites for frames. I was dubious about not being able to try on frames first, but their return policy was enough to reassure my initial hesitation. I first had an issue with an item that was discontinued, and they went the extra mile by searching their sources to find, and even alert me to other frames in the style that I might like as an alternate.  
 
Frames arrived very quickly, were better than I expected, and their price and service couldn't have been better.  
 
In a world of anonymous and "virtually" non existent customer service, particularly when shopping online, EyeWearUs/Decormyeyes went above and beyond. Will be back and telling friends.  
 
I just reread a lot of reviews by others that have had problems with the CS there..and i have to say my experience dealing with Stanley the owner/manager? was never less than perfect, and even included an IMMEDIATE I mean minutes! ) partial refund to ny Card for a discontinued item. Who knows, maybe ya gotta be a New Yorker. they worked for ME! Capisce?  
 
M.J Los Angeles

This review was modified by its author, 2kdata, on 2/25/09 6:20 AM.

Ordered precription glasses from decormyeyes, got them a week later, but they included writing on the lens stock which I can't remove, and had paid for anti-glare coating which wasn't done...put in a complaint with paypal, but they won't protect since it's not an Ebay purchase and Stanley Bolds called and left a vulgar message on cell phone, as well as follow up emails calling me names and telling me to kill myself...DON'T do business with this guy !!!

All I can really say is avoid this site at all costs. I ordered 2 pairs of D&G 1130 eyeglasses off Mr. Bold's site. It took constant emailing and bickering back and forth with this guy to get them. Not to mention a telephone call at 5a.m. from him to explain that one pair had to be ordered from Italy. HAH! I paid for 2nd day air, and ended up receiving my glasses on the 1st of June. I guess 2nd day air turns into month air. I did receive my glasses in the end a month later, however on my 2nd pair it reads made in china, which basically says that it is a knock off. I wasn't even about to get into it with Stanley over this so I let it go. Well it turns out just a week ago I received an email from this guy asking me if I wanted to sell one of my pairs back to him and receive a discount on another pair of glasses. WHAT??!!! Why would I want to sell him back my glasses when I spent x amount of money getting them, and then paying to put lenses in them???? This guy is nuts, and all these other reviews that are positive must be fake or people who have no idea of customer service. This site is a fraud.

Thank you, I have received my sunglasses, they are great.

Stanley Bolds is a lowlife, scumsucking bastard!!!! He threatend to send my info to collections on an order that was not even placed in order to secure the 20% restocking fee. Then he proceded to send me harassing e-mails. Buyer beware!!!!!

Hi Stanley:  
 
 
 
Thank you for your hard work and following up on this order.  
 
We got the frame today and my wife was extremely happy to receive this package.  
 
Great job and thanks again  
 
Bela  
 

This was the most disgusting experience I have had Internet shopping. I bought frames and they told me they had 1 in stock but it was damaged, then they found out it was a discontinued model. Okay, that's fine. I spoke with a woman on the phone who was unprofessional and not at all friendly. So I looked at other sites and found a couple more for sale. I bought the same frames and got a confirmation email, then got an email from decormyeyes saying "I see your order on my other website. I will have to refund you on that one as well." I told them to give me a list of all their websites because I didn't want to do business with them. They said "And you will do it 10 more times. I own all sunglasses websites on the east coast. On the 2nd one I will not refund you . Sorry I already warned you the 1st time stop shopping for this frame its not available. And you went and under minded me and did that. Sorry the money is confiscated." That email was almost laughable. I have never done business with someone this ridiculous. Anyway, we notified our credit card company and so far so good. These people are crooks! I wish I had checked this website before dealing with them.

This review was modified by its author, butterflies, on 12/10/08 4:37 PM.

RIP OFF!! They took my chanel sunglasses and then lost them. Said if I paid $200 cash or western union I could get them replaced... READ all the negative reports at the BBB before doing business with this company!!!

**** AVOID THIS COMPANY ****  
It's a fake, it's goods are fake.  
I got my money back, except for shipping and the 20% restocking fee, but had to practically beg through 3 emails to get an RMA number.  
FAKE FAKE FAKE

This must be the fastest delivery ever!!! Just got the package. Loooove the glasses, both top quality!  
Will definitely buy from you guys again this summer!  
 
Thanks,  
 
Marielle  

I've received the Roberto Cavalli sunglasses! Thank you! They are fabulous!! This is the 4th pair of sunglasses I purchase from Decormyeyes.com. Best sunglasses and prices ever!  
Thanks again.. you have a customer for life!  
DP

I would consider myself a savvy online shopper & do my homework when it comes to researching a good deal. In this case when comes to eyewear, this site exceeded my expectations in many ways.  
Their prices & selection are outstanding I must say & their customer service is TOP NOTCH all-around. -- I work in customer service & can appreciate the many small attentions to detail this site provided, making my buying experience with them very enjoyable.  
Thanks,  
BAWalling@verizon.net