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Store Rating and Reviews Camera Lens Rentals

Homepage: http://www.cameralensrentals.com Shop Now at Camera Lens Rentals
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.98 / 10
Six-Month Reviews: 133
Lifetime Reviews: 389
   
Lifetime Rating: 9.99 / 10 All Stores Avg.: 8.15
6.92 Pricing of Products and Services
9.44 Likelihood of Future Purchases
9.72 Shipping and Packaging
9.77 Customer Service
10.00 Return or Replacement
Show Reviews Read all 389 reviews below.
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
Anderson, Indiana 46016
customer support email:
support@cameralensrentals.com
phone:
765-610-9350
customer support:
765-610-9350
business hours (est):

FAX:


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 Camera Lens Rentals Customer Reviews - Page 4
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Reviews 46 - 60 of 395
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Very Satisfied
Reviewer: jemjem
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9/2/09 8:37 PM
Very responsive to email inquires. Everything I ordered came well packaged and in working order. I received both phone call and email to remind me of return date. Altogether excellent service.

Very Satisfied
Reviewer: stu1811
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9/2/09 8:06 PM
I rented a Canon 100-400 F4.5-5.6 L. The lens arrived packed in several layers of foam and bubble wrap. The lens looked like it was brand new. I will definitely use them for future lens rentals.

Very Satisfied
Reviewer: shielamarie
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8/31/09 5:56 PM
CameraLensRentals.com is a terrific company,I have used them twice now.Their customer service is fantastic.They ship when you need it.Lenses are well taken care of.Price is better then renting in state(CO) where I live.They have a great selection of lenses and accessories.I use Pentax and Nikon.I will do business with them for years to come.  
 
 

Very Satisfied
Reviewer: Blackice713
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8/31/09 5:31 PM
Equipment arrived on-time and in excellent condition. Had no problems or issues with the equipment at all. Will definitely rent from them again in the future. Highly recommended.

This review was modified by its author, Blackice713, on 8/31/09 5:50 PM.

Reviewer: crumhaig
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8/28/09 12:28 PM
This was a very easy & smooth transaction. The hardest part was deciding which lens I wanted to try first. The lens arrived packaged very well and full operational. It had all of the information necessary to make my first lens rental a breeze. Got both an email and call to be sure that the lens was returned on-time. I will definitely be renting from CameraLensRental again!

Very Satisfied
Reviewer: mdave13
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8/26/09 11:35 AM
Great Service. Lens arrived a day early. Well packed and in perfect condition. I will be using them again. A great way to try before you buy on Pentax lenses.

Very Satisfied
Reviewer: jaysonprentice
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8/25/09 6:07 PM
They were great in contacting me while I was attempting to check out and wasn't sure which lens I really wanted to rent for a weeks time. Lens came in very nice condition with a carrying case to ease my portability with the lens; and had all of the information necessary to make my first lens rental a breeze. Got both an email and call to be sure that the lens was returned on-time to avoid late fees and ended with a great experience! Definitely a great place to make your first lens rental; can't get much easier and better!

Very Satisfied
Reviewer: jaytrinidad
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8/25/09 12:43 PM
Smooth, easy, and efficient. I had an emergency need for a Canon 50mm 1.2. I checked the site and called to verify availability. Service was fantastic. They were more than happy to overnight the lens. I appreciated the email reminded when it came time to return the lens.

Very Satisfied
Reviewer: flashgallery
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8/24/09 4:36 PM
We can't believe our good fortune for having found Camera Lens Rentals online. We are so pleasantly surprised by our experience. The person to person direct customer service has been outstanding! Our lenses arrive quickly and always on time. They provide a very valuable service for us and we will continue use them as often as possible. More companies should model their service & standards after Camera Lens Rentals!  
 
Angelina Shamrock, Owner & Photographer, Flash Gallery Homes

Very Satisfied
Reviewer: Faithopeluve
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8/20/09 9:23 AM
I am soo impressed with Camera Lens Rentals!! Their customer service is impeccable and the gear worked great. I couldn't believe how efficient they were and how they have everything stocked!! I needed a large shipment ordered overnight and they payed the overnight shipping fees because some of the equipment was just coming in the day before so I wouldn't have been able to order it earlier. I will use them over and over again!! I love Camera Lens Rentals!!

Very Satisfied
Reviewer: TheCameraEye
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8/19/09 11:18 PM
First rental with CLS. Even though rental was made last minute everything arrived on time with proper packaging. Great lens made for great vacation shots. Thanks for keeping everything super easy with great service.

Reviewer: rgtidemann
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8/17/09 3:01 PM
This is the first time renting a lens and using cameralensrentals.com and everything was easy from start to finish. FANTASTIC customer service too!

Very Satisfied
Reviewer: cadebigler
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8/10/09 7:14 PM
I rented the Pentax 60-250mm zoom lens for our family vacation. The lens arrived a day before I expected it, which of course I didn't have to pay for! :) Returning the lens was super-easy as well. The only thing that surprised me was the lack of a pelican case since I read that other renters received their lens in one. Mine was in a cardboard box with several pieces of eggcrate foam and the Pentax soft bag (very adequate protection for shipping nonetheless, but a pelican case would have been a bonus as I was travelling with the lens--in the US of course!). I would rent from them again! --Cade

Very Satisfied
Reviewer: NorineP
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8/10/09 11:55 AM
This was one of the best experiences I have had renting any product! I rented a Canon 50mm 1.4 lens and I was very impressed with the ease in setting up the rental and especially in the condition of the lens and the packaging. The lens was flawless, not a scratch and everything to keep it in good condition was included. I recommend this company very much and will use them again, and I know which one I will rent! This place is great!!

Very Satisfied
Reviewer: eth3rton
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8/9/09 9:17 PM
Rented a 70-200 F/4 IS from Camera Lens Rentals. It was supposed to arrive on Saturday but ended up 2 days early on Thursday! I was kind of expecting a "decent" copy of the lens being that it was a rental but you could not tell the lens was used at all. Excellent copy! Provided some great shots at Cannon Beach & Crater Lake! Came with a UV filter, end caps and the hood. Service was top notch! Provided detailed instructions on the return and what to do in the event of an accidental damage to the lens. Hope to do business with them again on my next trip out of town! Thanks!!

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Digital Camera & Photo Prices
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