Placed order on Nov. 7. Received an email requesting more information. Emailed back requesting which specific information was needed. Never heard back from them. Today, I checked the order status - it says "This order has been marked cancelled, for additional information"  
 
This place is either unreputable or extremely disorganized.  
 
I will not deal with them again and do not recommend them to anyone!

Beware.  
These guys are crooks!  
They will try to sell you overpriced options. Delivery is very slow. They don't have good control and I was shipped twice the same product. When returning the product the refund to my creditcard was slow and wrong.  
Don't buy there. It will cost you more than you think!

I read the ratings on this site and was concerned about ordering from this reseller but found that just about every company with a lowball price on a digital camera had low ratings. My experience with MPSuperstore was excellent. I ordered a Nikon coolpix 4300 and received it two days later. I wasn't pressured into buying anything extra and got the brand new camera with no wait. I wouldn't hesitate to order another camera from MPSuperstore.

They said: "Yes, we have Canon 10D IN STOCK"  
They said: "in 2-4 weeks you will receive it"  
After 8 weeks, they said: "Next week you will receive..."  
2 months, and nothing, I paid for it, they do not cancel my purchase, do not give my money back and do not send my camera.

Well I too bought a camera (a canon g2) from this site because it claimed it was brand new with a USA warranty. I can't really confirm whether it has a USA warranty because it didn't come with a warranty card. Anyway, like the other guy who posted here said, this camera was obviously used. My first picture showed up as img_0297.jpg so I'm guessing it was a store return. It also didn't have the plastic cover on the lcd which I know for a fact all Canon cameras come with and it had obviously been "handled." When I called them on it the salesperson basically told me that I didn't know what I was talking about and that mpsuperstore.com was the main supplier of cameras on the east coast.(LOL)  
 
Basically, you should never purchase anything for these people.  
 
P.S. $35 for ground shipping for a small camera is a total rip-off. It costs $7 at the most via UPS and that's with insurance. I think they use this as an addon to their restocking fee.

I placed a order on the Internet to MP Superstore vs MSN Shopping site. MSN was giving 20% back in MSN dollars for buying through one of their retail outlets they listed and MP Superstore was one of them  
 
I placed the order over the Internet and received a comfirmation number. Then the next day I called just to make sure that my order was in place since I didn't see it on the MP Superstore web site when I did a search there. A sale person talked me into buying a UV filters, which he said he will charged me $19; that was $10 off of the price he normally charge for it. He said that the lens adapter was part of the lens kit. So I went and ordered it. As it turned out they charged me $29 instead, as I found out later.  
 
I received the camera on the day the tracker said it would be there. So I was happy with the delivery time.  
 
The camera was a used one. I noticed that someone had taken at least 65 photos with this camera. The return part of the registration card was missing as well. So I end up registering online at Canon. I called MP Superstore on this matter and after several run arounds passing me through 3 different person, I finally was able to talked to someone. He said that their service technican often take units out of the box to test them to make sure they are working properly. I still think they sold me a used unit.  
 
Other than that, the camera appear to work properly at the moment. I haven't spent enough time with it to see if there is any thing wrong with it.  
 
This is my experience with them. Again I went through them without looking at their rating at resellerrating.com. Another web site rated them ok. I still wonder about them anyway, even though my experince isn't as bad as some of the other ones here.  
 

I ordered a Sony camcorder from MPsuperstore via MSN, in order to pickup extra MSN dollars, in this case $100. Sony was also running a rebate program for this camera, which would have given me an extra $100.  
 
When I received the camera, the UPC Code Label(needed for the rebate) was stripped off the package. I don't know whether MPsuperstore uses this label to get the rebate for themselves. One of the reasons I chose MPsuperstore was because of its relation to MSN. Never again!  
 
All emails and calls to MSN and MPsuperstore remain unanswered.  

Update 2: The camera was defective out of the box. It kept taking fuzzy pics, so I sent it to Minolta and they fixed it. I have a feeling MPSuperstore sells items returned to other stores.  
 
===============================  
Update: I got the camera about 10 days after ordering. Although it was not shrinkwrapped, it appeared to be new and it works. The camera has an "international" warranty but I can't tell for how long. I've read on other sites it's a few months rather than a year. Overall, I'm not excited about MPSuperstore but I did get what I paid for in a reasonable time.  
=============================  
In spite of the other bad comments, I decided to let Amex protect me. So far, I got the email hinting that something was wrong with my order:  
 
Dear XXXX;  
Thank you for choosing MPSUPERSTORE  
 
My name is Peter B. I have been assigned to your account.  
There is some additional information that is needed to complete  
the processing of your order. Can you please give me a call  
at 1800-300-0615 or 718-769-1186 ext. 209.  
Please reference confirmation #NNNNNN when you call.  
 
Please contact me as soon as possible as we are eager to ship  
you your product.  
 
Thank you,  
Peter B.  
============  
 
I called them and was on hold about 10 minutes. Then the salesguy started to lie. He said they didn't have my zip code (they did). He said that Best Buy gets their stuff from MPSuperstore!?!? (How outrageous is THAT?!) Then he proceeded to insult me when I didn't want his overprice filters. <Sarcastically> "Oh you've owned this camera before so you know you don't need this to protect the lens..." After about 10 "No thank yous" he finally gave up.

This review was modified by its author, cyfan2000, on 4/12/03 11:06 PM.

I purchased a camera lens from this company before reading the reviews on this site and was very concerned about my order. I called them and told them my concern and they said my lens had already been shipped. I called back a few days later to get a tracking number and my order arrived within the week. Although the first guy I talked to about my order was not all that friendly, the next person was very helpful. I am not sure if I would buy from this reseller again, but at least in this case they were as good as any other company on the internet...As always...BUYER BEWARE!!

Hey, want to let MPSuperstore know how you feel in person? Maybe stop by and pay them a friendly visit? They're located at:  
MARINE PARK CAMERA & VIDEO, INC  
3126 Avenue U  
BROOKLYN, NY 11229  
US  
718-891-0500 X208  
Fax- 718-891-8408  
 
I'm sure they'd be happy to hear from such satisfied customers! Maybe they'll be a little more receptive to feedback in person...