PPLEASE DO NOT ORDER FROM COMPUTERS4SURE. BUYER BEWARE!!!. They are crooks. I placed an order for a new Samsung HZ15W on 5/9/09. They had a great price and it was in stock. I checked today (5/11/09) and the website still said in stock and that my order was in processing. I called about the status earlier and they said it is still in processing, but it should go out Next Day! What a crock of $#!! Later that day I called to confirmed that it had shipped and they told me it was out of stock. What is worse is that the rep I spoke with actually said that it is normal. Apparently when you place an order with them it does not mean that you actually place an order for the item you order. Liars. Crooks. DO NOT ORDER FROM THEM!! (or CostCentral or FotoConnection-same issues with same item)  
 
FINAL UPDATE: Placed order through Vanns.com and everything was AWESOME. Received it within 2days with auto status e-mails sent throughout. I will use Vanns.com again for sure.

This review was modified by its author, Casey_Bryson, on 5/22/09 1:42 PM.

Site showed 30 units in stock, placed order, checked a few hours later and status showed declined for no apparent reason. I have yet to receive email notification. Service has really gone downhill here over the past year.  
 
Ordered product at competitor an have it in hand.

I waited almost 2 months for a Wi-fire to be delivered. Enough is enough. I canceled the order - a huge waste of time and energy - very dissatisfied with this company.

I ordered an in-stock item at the end of July and elected to pay using check/money order as I did not require it immediately.  
A week later I received an email confirming that my payment had been received and there would be a 10 business day processing period before the item would ship.  
This was an acceptable time frame (albeit excessive compared to other etailers) as I only required the item at around the end of the processing period.  
During this time the item went in and out of stock with some regularity and so was not too concerned that the order would be delayed once processing was complete.  
However after the processing period had passed I noticed that despite the item still frequently going in and out of stock, my order had not shipped.  
Several emails were sent via their webform enquiring about this with only automated replies received (none of which were relevant to my issue).  
I finally called them (as the item was in stock at that very moment) and after 25 minutes on hold was told by the CS representative "yes, it does appear that something is wrong - I will forward a note to the warehouse and you'll receive an email in the morning".  
Of course by the morning the item was out of stock again and so couldn't be shipped even if instructions to do so were sent to the warehouse.  
(Note - I did not receive that "email in the morning" either.)  
The next day it came back in to stock but once again the order remained unshipped.  
Unfortunately it very promptly went out of stock and remained that way until yesterday evening when I noticed it had returned.  
I immediately called as I hoped not to miss my opportunity to remind them that I had an outstanding order.  
After 30 minutes on hold I was told virtually the same thing as during the previous call, only shortly afterwards my order changed from 'backordered' to 'in process'.  
Today, some 6 weeks since I placed the order, 5 weeks since they confirmed that they had received my payment and 3 weeks since that payment was processed I finally notice my order has moved to 'shipped' status (or rather UPS have been given instructions that it is about to ship).  
I notice that despite the delays they have not deemed it a courtesy to apologise or upgrade my shipping from the standard 'ground'.  
Suffice it to say I will never be using this incompetent, uncommunicative company again and recommend to all that they avoid Computers4Sure wherever possible.

Their inventory status is completely bogus and misleading. I placed an order for an item listed as "in-stock". Then I entered all my payment information. Next day, a sales rep called me to confirm my order has been "accepted". Three days later I check the status of my order, and it is listed as "Out of Stock / Backordered". I decided to cancel the order. Don't waste your time with Computers4Sure. Next time I'll shop with another dealer 4 sure.  

I bought a Plantronics headset in November. Though website showed the model compatible with our phone system, it was not. I requested an exchange but they said they could credit me if I sent it back and then reorder. I received an RGA to return goods...did so mid-December...they have not provided a credit, they will not return phone calls, nor respond to e-mails...I am ready to turn this over to the Illinois Attorney General....Remember, things may be great with this vendor if all is well...pray that you don't need to return anything

This company used to be one of the best but they are now sinking into the morass. Unlike others who have rated the company poorly for not shipping items, my items did ship and I received them, but they were unsatisfactory and I wanted to return them. Absurdity ensued. They list an email address on their website for returns, but emails sent to it bounce. Likewise a form on their website, linked to the same bad email address. Try it yourself, the address listed is returns@c4sure.com but nothing ever gets to it. Sadly, I may end up having to dispute this order with my Discover card folks, and they've not exactly been stellar either.

Item I ordered showed in stock than immediately after ordering it showed out of stock and my orders was on backorder. There is no way it could have been in stock when they said it was if my order backordered immediately after seeing this screen. It appears they lie about inventory to get you to place an order. Of course I canceled the order and will find a more reliable online merchant to make my purchase.

As Many Others Have Learned By This Company is that they Don't Stand by There Pricing Purchased 2 Laptops on Sunday Morning Thru Amazon.com and purchase was refused do to the list pricing was incorrect STAY AWAY!!!!!!!

In summary: This company claimed to have an item in stock when they did not, and their customer service rep's lied to me over the phone twice. Now they have stopped responding to my emails, and have not cancelled my order despite me requesting it.  
 
In length: I have been looking for a Logitech G15 Keyboard for over a month now, and everywhere I go, it is either overpriced or out of stock. This company's website sai it was in stock (for cheap) with free shipping. Since I have burned before, I called their customer support line to confirm that the item was in stock and for the price advertised (which the rep I spoke to said it was).  
I placed my order and recieved a confirmation email almost immediately that said orders placed before 4pm eastern (mine was placed at 10am) ship the same day. The next morning the item had not shipped, and the item's page said it was now out of stock, but the order status page said my order was still 'processing', not cancelled or backordered. After again calling the support line, I was told the item may be shipping from a different vendor and I should recieve a email confirmation later that day. 2 (business) days later, nothing had changed, except the length of my fuse. I sent them an email demanding an explanation, or I would cancel my order the next day. I received no response, and emailed them telling them to cancel my order. Another day has gone by since then, and neither my order shows being cancelled, nor have I received any response to my emails. This company is a fraud.

They are not a reliable company. They can cancel your order any time without bothering telling you about it. I will never shop there again.

BEAWARE!!!!  
They cancelled my order after taking my valuable credit card and personal info.  
AND NOW, they are sending spams to me...

Like everyone else here, I have also been ripped off by this company. I, too, purchased this laptop for college and had the order cancelled because according to this company, the price was a mistake. Well, too bad! That's not the consumer's fault, however, this company seems to think that it can get away with anything. We even told them that if they did not resolve this, we would take action. And the supervisor responded by saying "do you what you gotta do". So now we will, and this rotten company will be hearing from the BBB and many others! Please, listen to me when I say to you, DON'T GO HERE!  
 
Also, for those of you who were ripped off, I urge you to go to the BBB and Attorney General's office. Trust me, if you go to them, this company will learn their lesson.

This company is a real crook. They do post and advertise fake products with a real low price on their web site for 2-3 days. During this time they collect private personal info together with financial info from hundreds may be thousands of customers. Then, they sell these info to ID thiefs. Watch out these companies which are associated with Office Depot. Also, Office Depot is very well known by not honoring rebates via lies. Be careful about this computer4sure and Office Depot and associated companies. They are failing in business and trying to find out a bad way to earn money.  
Watch out.

I ordered laptops for advertised price of 449.99. After being processed, the order is canceled without telling me any words. There is no emails or comments at all and I have put all the effort to research for the items and even worse I have given also my valuable credit card information. It is a cheap way to steal one's credit card information.  
I am wondering what they are going to do with my account and credit card information.