Page Computers is out of business and owe a lot of people a lot of money. Good luck with your refunds, ain'y gonna happen. I got screwed for more money than I make in 5 years.

I tried to cancel the order before shipment but was unable to contact Page. I received the item and got an RMA and shipped it back following all instructions. I have not heard from them since and cannot contact them by any means.

I ordered the logitech Z-5300e THX speakers from pagecomputers. i found them on Froogle and they had the best price ($150 shipped) they came in a timly manner brand new in the box. i called and asked them first if the speakers were new not refurbished and they said they were so i bought them. VERY SATISFIED!

Don't deal with this company.  
 
I had prior satisfactory experience with a few orders, but not this time. In January I ordered a video card. Three days later I cancelled the order, but they sent it a few days later anyway. I was able to get an RMA fairly easy, and returned the card, which they received and signed for in late January. Funny thing; they forgot to refund my money!! Even funnier, they never answered my inquiries about my refund, either!! Ha-ha. I'm out the $$ and all the time I've spent begging for the return of my money.  
 
My complaint to the California Department of Consumer Affairs is in the mail tomorrow.

This review was modified by its author, flipperx101, on 4/9/07 7:32 PM.

Iīve ordered many items from Pagecomputers.com on this date. First they didnīt accept my credit card, and i sent the money via wire transfer on January 5 2007. Since that date i was waiting for the items. Only a few of them were shipped. The most expensive items like 4 laptops NEVER shipped. They said that will refund my money and nothing. THIS IS A FRAUD. PLEASE HELP ME HOW CAN I TAKE LEGAL ACTION. my email is: lojano@gmail.com

AS EVERYONE SAID DO NOT ORDER EVEN LOOK AT THIS COMPANY I ALSO HAVE BEEN CHEATED OUT OF MY MONEY. I EVEN FILED A BBB COMPLAINT AND NO AVAIL. THEY ALSO HAVE A "F" RATING. THEY ARE A BUSINESS FULL OF CONS AND THEY NEED TO BE PUT OUT OF BUSINESS AND CRIMINALLY INVESTIGATED. THEY OUR THE WORST COMPANY PERIOD!!!!!!

I purchased a "Matrox dualHead2Go" from Page Computer and after a couple weeks passed I noticed my credit card was charged for the order but I never received my order, I checked my order history to see that was marked as shipped, but with no tracking info. I waited a couple more weeks, but the product never arrived. I since have used their built in customer support email twice, emailed them directly once and have left three voicemails (over about a month) and they have failed to return any email or phone call. In fact, now when I call, it says their customer service voicemail box is full. So I highly recommend that NO ONE purchase anything from Page Computer - they either have gone under, are charlatans or just don't care about their customers.

I placed three orders with them since October of 2005. Their prices have been good, and they shipped promptly.  
 
I had to return the last item I purchased since it did not meet me needs. That is when their true nature surfaced.  
 
They gave me the run-around for weeks, not responding to emails or calls. After finally getting the RMA I shipped the product back to them.  
 
It's been over a month now and no refund, and they have not returned any of my calls.  
 
I will certainly never deal with them again.

no customer service contactable, order charged to me but never shipped/received. been over a month now, The phone is never answered, so forget about adding that charge to what you already payed for "zero competancy" service.  
Stay away from this place folks..........

I ordered this netgear STOR-CNTRL all the way back in January and after about two weeks I was a little confused of how I haven't recieved my order, for the website states that it was shipped quite a while ago. First I e-mailed them about it, and afterwards I called them around 3 times, just to get a message that their lines were so overpacked that the only way to contact them was through e-mail. It is now a month later and I am still unable to make any contact with the company. Trust me, the extra couple of bucks you will spend on new-egg are well worth dealing with people who know what they are doing....

I have been trying to get ahold of their sales department for days, but get a recording saying to email them... I email them, but get no reply. If it is this hard to GIVE them my money, how hard will it be to get customer service after a sale???  

DO NOT ORDER FROM THIS COMPANY!  
 
Order# 2052746  
January 20 - Date of order.  
January 22 - Charged credit card.  
February 7 - Received email stating they were out of stock and a refund would be issued.  
February 10 - Refund issued as credit to credit card.  
 
Three phone calls directed me to contact them through email.  
 
I had sent two emails politely asking PageComputers to ship my order. I did not demand or threaten.  
 
The out-of-stock email was received after 16 days; 4 days after my first email and 2 days after my second email. PageComputers mentioned difficulty with warehouse and that they will credit my account for the full amount charged.  
 
It is apparent that PageComputers attempted to correct the situation with their warehouse and ship the order but were unable to do this in a timely manner. It does not appear that their intention is to cheat.  
 
It is important to provide a company an opportunity to rectify the situation before complaining to other agencies, such as the Federal Trade Commission, Better Business Bureau, Department of Consumer Affairs, or the District Attorney's office. A question each of these agencies will ask is what opportunity you provided the company to fix the situation.  
 
Aspects PageComputers needs to improve:  
1 - internal relations with their warehouse.  
2 - communications with customers  
3 - inventory database  
4 - order should be charged when shipped, not before  
5 - webpage is difficult to search  
 
My family has ordered from this company several times before and never had a problem. The company has shown integrity in my order process with them even though it may appear otherwise.  
 
Edit:  
I would not recommend placing an order with this company anytime soon. It does not appear to me that this company has malicious intent, rather it appears they are having internal difficulties. This is a serious weakness they need to overcome.  
 
My review is an attempt to be rational. It is not meant to boost PageComputer's image. One issue that bothers me about many of these reviews is they are written by an anxious person nervously waiting for their order to arrive. This is normal. What is the current status of the previous reviewers' orders? Have any of them received their money back?  
 
An honest business should strive to ensure the customer does not ever feel anxiety over concerns of fraud, lost money, damaged goods, and such. PageComputers has clearly lost this level of trust with its customers.  
 
Edit2: It bothers me the guy below me has not received his money back after one month. PageComputers should have taken care of his situation by now.

This review was modified by its author, snight2, on 2/23/07 9:10 PM.

I ordered a $1000 product on 01-23-07. Two days later the price was taken out of my bank account and the item was listed as shipped. No tracking number was given nor was an email sent saying the item had been shipped. I called to inquire about the tracking number but was not able to get ahold of ANYONE. The details of my dealings with the email and phone customer service echo those of the reviews prior to mine so I won't go into details there. Just know that I have left 10 voicemails and emailed 2 times and have yet to be responded to. The product I purchased has been listd in stock from the day I placed the order to todays date, 02-10-07. The price of the item has gone up dramatically, but it is still listed in stock.  
 
The rest of this review is about how to attempt to get your money back. As of the day of this writing, I haven't received the product or my money back, nor has anyone been able to get ahold of the company to my knowledge.  
 
First, contact your bank and file a claim against Pagecomputer. Give them the exact price amount of products ordered, the date they were ordered, and the day Pagecomputers deducted that amount from your bank account.  
 
After that, contact the Better Business Bureau at https://odr.bbb.org/odrweb/public/GetStarted.aspx and follow the instructions for filing a complaint.  
 
Then contact the Department of Consumer Affairs at http://consumer-affairs.co.la.ca.us/Contact.htm.  
 
Finally, contact the District Attorney's office in Los Angeles at http://da.co.la.ca.us/feedback.htm. That page has four ways to contact them at the top. Regardless of which way you choose, make sure to put in the message that you need the Consumer Fraud Division.  
 
In each of the aforementioned ways you must list the details of what has happened to you and make it clear that you want either your product or your money back. I would opt for the money, because I do not trust this company to even send the right product.  
 
If any of the people asks for Pagecomputers info, give them this:  
 
Page Computer  
4665 Melrose Avenue  
Los Angeles, CA 90029-3342  
Main Tel. #: 323-665-7777  
Main Fax #: 323-660-0444  
 
Good luck to each and everyone one of you who have been wronged by Page Computer.  
 
Edit: I do agree that you should always be polite when dealing with any company. I also agree that you should give them a reasonable time to respond to your request for either shipping your order or giving you your money back. What is reasonable will vary from person to person, but for me not responding to my inquiries about my $1000 order after approximately 10 business days is unreasonable. According to the District Attorney's Office of LA, what happened to me and many of the other reviewers on this site IS CONSUMER FRAUD. If a company lists that a product is "In Stock" when it isn't and says the item has been shipped when it hasn't then that is misleading (which CA penal code states as consumer fraud). It does not matter that the Order department and the warehouse have poor communications or that the website is only updated every X number of days. The DA said that if the In Stock changed to out of stock within a couple days it would be a different story, however the item remained listed as In Stock for approximately 3 weeks following the purchase date. It even increased in price. If you have time to rectify the situation by waiting weeks and weeks, then by all means go for it. If, on the other hand you, you need parts within a reasonable amount of time for school, business etc., then take whatever action you can immediately to either get the product or your money back. I do not recommend you just sit by and wait for them to respond to your emails or voicemail. Get your bank involved at the very least.  
 
Update: 02-22-07 I still have not received my money back from this company. They have not responded to my emails, and their voicemail is full at present.  
 
Update: 03-14-07 Still no refund or contact with this company. If there is anyone out there who has any suggestions, please submit them.

This review was modified by its author, shattered00, on 3/14/07 12:47 AM.

If you choose to order from Page Computers, you need to know in the back of your mind that you may never get the product you order. The "in-stock" label you see on the web site means nothing. They will also not inform you that the product is back ordered until you wait several days AFTER your credit card has been charged and then decide to call them to check on the order status.  
 
If you still decide to order from Page Computers I would give you this advice. Call them after your order status says "Invoiced" to make sure they actually have the product and will be shipping it to you. The fact that the website says it's "in-stock" and they charge your card means nothing.  
 
I now remember why I use NewEgg.

Made the order for item# 981665 for $58.43 (IN Stock); what was sent was item# 1115992 for $59.94(Back Ordered)... go figure.  
 
Right now I am in 13th business day of "7 to 10 business days" for a FULL refund. I have refused to pay - "If you will place a new order with us online and you opt for refund on your return, the restocking/handling fee for your return will be waived." - as the mistakes were not mine.  
 
Initially I had asked for 'confirmation' that the item WAS an "R2.0" and wastold that a sales representative would get back to me ... four days and no rep. I made the order based on the tech specs for this motherboard - I received the 'GREEN' version that was back ordered ...  
 
If your order goes rioght, you are lucky ... if not, well so much for that. Getting PageComputers.com to reply and getting a refund within their stated timeframe of '7 to 10 business days' is a whole 'nother story.