purchased a cute Samsung 12 Megapixel Digital Camera. Excellent buy, this camera takes very clear pictures! they look amazing on computer monitors and on print. paid $169

Ordered a Gateway laptop from their online store, shipped the next day and arrived just fine.

Bought 2 26" monitors for high end editing work. The customer service was excellent and knowledgeable. They took their time to make sure I had what I needed. Overall an excellent buying experience.  
 
Oh, this was the BestBuy in west Los Angeles.  
 
 

This is a great store when i was searching for a camera.Got a great sony camera with about 7 megapixel from them and was surprised by how much cheaper it is than the other stores.  
A+++

i wish their website was user friendly but still they have great deals on and offline. i love my new LCD, we got a great deal on it. highly recommended.

Best Buy is my favorite place to shop. I have had nothing but great experiences with them. I buy everything there and the best purchase I can remember is when my husband and i went to Circuit City when they were closing to get a deal on a TV. Of course, we left and went to Best Buy and got the best deal ever. We purchased a 46" Plasma TV for $850. It was a brand new tv that had been opened by the store so we got 100 bucks off. We have now had it for months and nothing has gone wrong. We also got an apple tv at the time and the staff were really helpful. I have never had to return anything there unless it was my fault. Great experiences always.

I bought a camera from Best Buy. It was randomly shutting off. So i took it back and with no problems they gave me a new one and it works great!

I bought a portable CD player and was quite happy with the item. It was shipped quick considering it was holiday season.

I was a little nervous purchsing from best buy online after reading comments hear but my on line order went very smooth. I ordered a projector screen on the 12th and picked it up on the 16th of january. They sent all the necessary emails imforming me of my purchase status.

First off I went through a ton of these reviews and came to one realization, most of the people who have writen a review, wrote their review on geek squad. and most of the time they seem to complain about the service. I personally have never had a problem with their service. and there are 4 reasons why (I would advise all those dissatisfied people to fallow these 4 rules)  
 
1st-always ask questions to find the right employee that is honest and willing to help (and when they don't know the answer they are willing to go find the answer) and continue to shop with that same person everytime.  
 
2nd-always buy the service plans. ask questions as to what it covers and what it doesnt cover. and if you fallowed the first rule you will know that you are getting truthful answers. (the reason I say buy the service plan, is so that when you have an issue, all you have to do is walk into the store and say "im having a problem, heres what theat problem is, please fix it.")  
 
3rd-even when you have a single bad experiance remember all the good and don't linger on the last bad experiance.  
 
4th-also remember the employees are people and they are not the people that put the products together, so treat them with a little respect and humility and they will do the same for you. (if you treat them like crap they could give a shit about you and your problem and could care less if they fix it for you)  
 
this is the exact reasons I will always continue to shop at Best Buy, Dilards, Albertsons, costco, and others.  
 
and is also the reason I wont shop at walmart, ambercrombi (they just treat me like shit cause im a bigger person, but thats another story), banana republic and others.

I want to highly commend driver 6015 who was absolutely professional and skillful in bringing in my new refrigerator up two staircases through a door that was too small at 642 Florida St in Vallejo, Calif. He removed the front door in 3 minutes, brought the fridge in, set it up, replaced the front door and cheerfully was on his way. I was amazed and delighted at his good humored efficiency. Hang on to this guy, and give him a raise! We had another delivery yesterday. This time a stove. Those delivery people were fabulous as well. How did Best Buy get so lucky?

This review was modified by its author, Elizabeth House, on 1/20/09 9:34 PM.

I was very satisfied with the service I received from on line ordering from Best Buy. I ordered a camera and all the information on the order was complete. I received the camera in just a few days, the same as the UPS link they provided. The camera was reduced after my purchase, I called the 800 number and they were prompt and pleasing to give credit to my charge card for the difference. I have shopped at Best Buy for years and have never had a problem.

I'll go ahead and run against the tide here... I've never had a problem at my local Best Buy store. No problems with item availability, returns, etc. I usually order online and then do a in-store pick-up. (Ordering online I can get extra airline miles via a referral from the frequent flier web site.) The store pickup has always been ready when stated and no problems have been encountered. Maybe my local store is a special one?

Megan was very helpul! I will again at this store

Ordered a TV from their Black Friday special. The shipping was a little expensive but it was still a great deal. Overall the process was fine. The delivery guys arrived on time and stuck around while I verified it was the correct TV and that it worked fine.