This company is all about the customer! I had an issue with the credit card I used and when I supplied the correct information in nearly an instant I got a reply back saying that everything checked out with the new card information. Super job and keep up the great work!
Quick service, have not recieved the product yet, but was shipped same day as ordered.
Now that I recieved this product, I think it's a great thing, but the price doesn't seem to cut it. Let the price come down 10 to 20 dollars and I say it'll b more worth it. I could have made something similar for less if I had the time, but they had the convenience of having them now. So, all in all great item, and sorta okay price.
This review was modified by its author, jsisson01, on
8/15/06 2:22 PM.
I was disappointed by the fact that the store was closed for ten days (9th - 19th approximately).
This review was modified by its author, tjreaka, on
4/24/06 7:00 AM.
Reseller Reply
Posted
by
4/26/06 10:15 AM
Sorry for the inconvenience, we close up shop once a year for about a week in the spring to go on vacation, everyone deserves a break once in awhile. We had very clear notices posted on our site about our down time.
Anyone who knows us or reads these reviews know that a satisfied customer is our top priority. This customer never contacted us about any type of dissatisfaction. I can't help you if I don't know about it...
Great Product - Fast shipping. More importantly, totally awesome customer service - which is such a rarity these days! I highly recommend HighSpeed PC, and will definitely purchase from them again.
This has been, by far, my best on line shopping experience. I would recommend this store to anyone who will listen to me. Their after sale response is unmatched.
I ordered two by accident and only wanted one. Scott e-mailed me minutes after I made the purchase saying he had corrected my mistake and that I would only be charged for one. Then wished me a great weekend and thanked me for being a customer. I am very pleased so far. I cannot wait until it arrives. Thanks Scott!
The patience & response shown towards my enquiries were excellent throughout my whole purchasing experience. I ordered a customized tech bench that was supposed to ship to Singapore and I am very pleased with the product I received. The delivery was punctual and which is expected after paying more for shipping than the tech bench itself. This thing is so easy to assemble with the help of the included instructions and I strongly recommend this product. With the tech bench, swapping of components are so much easier and tidier. Overall, I'm delighted with the service and the product. Thank you so much for your terrific service and I really appreciate that.
This review was modified by its author, UJ, on
1/31/06 9:01 PM.
Excellent company. When UPS officially "lost" my shipment (long and frustrating side story) on Dec 12th (package had arrived at the local station Dec 8th but UPS would/could not deliver nor hold it for pickup), I emailed HighSpeedPC and received a response within an hour. They sent a replacement shipment via USPS Priority which I received today, Dec 19th.
Outstanding experience with this Seller who stands behind his service and procuct. Transaction could not be any better. Packaging of product is absolutely outstanding and delivery response time is quick. Procuct is as described which prompted me to buy another Tech Station. Elated with the product which met my needs. My pleasant experience with this Buyer's Company is as a result of his excellent management and leadership. Have no hesitation is buying from this dealer in the future.
