I purchased a Windows XP Pro OEM CD from these guys, the next day the e-mailed me saying they cancelled the order because of a mistake, and that it was out of stock. If they offered me a bigger price, I would suspect bait and switch, but at least they didn't do that.

BEWARE!!!! NON LEGIT SOFTWARE  
As a beginning reseller not knowing what I was doing, I purchased a windows 2000 prof disk and 3 COA stickers for Windows XP. Paid $222 for the four purchases. Started getting suspiciouse about legal issues concerning COA stickers without the disk. Just so you all know, Microsoft doesn't consider a liscenced product by COA sticker alone. Called Microsoft to ask them about the legal terms of just a CD or just a COA.. According to Microsoft both COA and matching original CD are required to be a legal owner of there software and that just one or the other is considered pirating. Microsofts office was egger to have me send in the products for investigation, so they could persue legal issues with #9 Software. I was conned out of $222 of useless cd's and stickers. #9 Software does not allow return on these products, I'm sure because they already know these items are not legal. So don't be a sucker like me.. If your gonna buy an Microsoft OS without a CD, or without a CD, you just as well go to Kazaa.com and pirate it, same story except #9 Software charges money for useless stuff. The CD was okay, but remember not legal... MICROSOFT DOESN'T GIVE YOU RIGHTS TO THEIR SOFTWARE THIS WAY!!! I figure any company that deals in this manner is only looking for idiots to spend money on illigal software products like myself. So of course I will never do business with them again... If you do plan on buying from #9 Software I seriously advise you to make sure your getting a legal edition of the software your buying....

I ordered their $9 Nero. too cheap to be true but it was a recent version and other said good things about #9 so I did it. With shipping its was $15. However, I ordered 2nd day UPS ($1 more than ground) but they some how lost it. They only charged me for ground so no big deal. well, I got it a day late (UPSs fault, I guess). The worst part is that it is a DAMN DEMO product. It only does 1X burning. This was no where on the web site (I went and checked before doing this review). What a bunch of cheats. The got $15 of my money. Since its a tiny amount of money, I'm not going to waste my time but I hate these jerks and will never ever buy from them again.

This review was modified by its author, philba, on 5/17/02 1:36 AM.

Products Ordered:  
 
Compaq Armada E500 P3-1.0Ghz Laptop  
P3-1.0Ghz CPU  
128 MB RAM  
20G HD  
24X CD-ROM  
Floppy Drive  
USB ports  
10/100 Ethernet & 56k Modem  
14" TFT LCD Screen  
Windows 98 Preinstalled  
Refurbished with 90 day warranty  
Quantity : 1  
Price : $899.00  
 
almost a good sale, only when I Booted into the CMOS-BIOS I found that they sold me a 700 Mhz for the price of a 1.0 Ghz.  
Terrible , that they treat a good customer like that. Maybe I should make multiples of this here rating, beef up the shoot-down,... naaa , just because the Merchant knew in their heart what they did to a good customer was Piss Poor of them, but they went ahead and did it anyway, that doesn't mean I should do the same,...A lot of customers should, in fact be angry what they do, but should maintain E-Receipts, so they can submit them to Their Court. Let the Court Rule in your favor.

This review was modified by its author, rstrange, on 3/27/03 5:49 PM.

test

Hekki,it very nice to know this place... ha ha ha. you know its my first time to know the website.

This review was modified by its author, kennethlu, on 1/20/07 12:57 PM.

Normally make all purchases at NewEgg.com but they didn't have Windows 98se so I purchased from 9Software.  
Purchase and shipping went fine. Got the item in good time. Item did have the same problem described by others. Glue specks on the CD. It also had a rather bad scratch, but it didn't effect the reading.  
Overall they seem to be a good company, I do prefer to get items that don't seem to be either used or badly treated.  
 
Also you don't get emails about the order. You get one automated email from what seems to be UPS telling you an item from 9software has been shipped.  
 
Their policy is,  
You have 14 days to make any return.  
Returned unopened items (whether they work or not) will be charged a 15% restocking fee, while opened items are 30%. The only time they do not charge restocking is if you take store credit (unopened items only, how can you tell something is busted unless you open it?). This seems rather high since 15% is a normal restocking fee for ANY item, also if an item is bad from the seller I don't think it is right to charge a restocking fee (NewEgg doesn't), just exchange it. Either just make it a forced product exchange but it is useless and silly to charge one thing for opened and one for unopened.  
 
I will probably buy from again if I need to, but will watch them closely when I do. I just don't trust companies that charge restocking fees if you open their product and only allow you 14 days to return the item.  

This review was modified by its author, MichaelJ, on 10/9/03 9:44 AM.

I purchased a Windows XP Home Upgrade COA from this reseller for $50. It was shipped one day later, and they notified me by email. Due to the memorial day weekend, it took UPS a little longer than advertised to ship the item, but it arrived exactly as described, well packaged (a small box) and is a great deal. The COA was obviously the genuine microsoft article, and it installed and registered correctly. I am completely happy with this shipper, and will do buisness with them again.

Though my review is way overdue, I'd still like to put a good word on # 9 Software. My two purchase experience back in 2007 were excellent(Windows XP pro & Microsoft Office 2004 for Mac)..supposed to return for a third time last 1/09 (Windows Vista Business) but were unavailable from them at that time...Great prices!! Excellent value for your software buck!!  
 
What else can I say but...  
 
# 9 Software is a a class act by itself!!

I purchased a cosmetic blimished Windows vista Upgrade. I am very happy with the item I received. It only had a very small scratch on the case. And the price was very low. Product loaded and registered just as described. Shipping was very fast also, I received my product in three days.

This review was modified by its author, rchapman4697, on 3/31/09 11:08 AM.

I bought a PC Game from this store at a good price.It shipped out within a few days,no problems with the shipping or the product.I will continue to order from them.

This review was modified by its author, Stan3, on 1/30/09 2:27 AM.

I have ordered several Windows XP & Office 2k3 from them & always received great service. When I have had to call them concerning info on one of it's products, if the person on the phone wasn't sure about the answer they would take the time to ask someone else or check the product for me to make sure my questions were answered. I will continue to order from them as I haven't had any reason not to.  
 
They do have some of the best prices on Windows XP & Office that I've found.

I have used these guys for quite a while. I have gotten good deals on operating systems & office suites. Also they offer licenses that are good prices.

Great alternative for saving money on software. Everything goes well with the purchase, delivery, install and registration. Couldn't be better.

Ordered windows xp oem license, product worked great and was sent extremely fast. Web site is easy to navigate.