I ordered some items on sale at a great price. I had trouble with the online ordering so I called their Customer Service number. They took my order over the phone promptly and courteously. Shipping for my two routers was $5.50. Very reasonable.  
I received several emails informing me of each step through the process including the shipping date and tracking number.  
Item arrived promptly two days later.  
Great products, great service and fast shipping.

My most recent order was for two "free after rebate" items, PINNACLE STUDIO PLUS V.12 and SONY VEGAS MOVIE STUDIO. Both are current versions and arrived in 3 days.  
 
I have ordered several other rebate items from Frys and never had a problem getting my rebates.  
 
Their regular prices are frequently high but their sale items are usually excellent.

No problems at all. Ordered a Samsung 46" LCD on Thursday, received it on Monday with free shipping. Excellent price. TV was shipped in original box (not double boxed) but arrived in fine shape. Fantastic price!

ordered ram with rebates and received perfectly fine. always fast shipping!

Love the prices. Shipping is always fast, usually two days from when order was placed to using the product.  
 
Great customer service as well.  
 

Excellent customer service! Lightning fast shipping. Super price. Would do business with again. A+++

Ordered some RAM for my laptop, couldn't pass up the mail in rebate offer they had. Shipping was ground and was free. Ordered on the night of the 3rd, arrived to my school on the 6th, taking less than 3 days to arrive. If the mail in rebate arrives in the next month or so from Crucial, I'll be even more happy!

This review was modified by its author, icecubez189, on 10/8/08 1:09 AM.

FAST FREE SHIPPING. Ordered three days ago, same day processing too.

Ordered the Antec case fan on Friday and received on Monday via DHL. Extremely fast shipping and well packaged. I have brought countless items from Fry's B&M, but this is by fist time buying from Outpost.com/frys.com and the experience has been great...so far.  

Ordered 2GB memory for the laptop. Fast shipping and the memory fit right in. No bait and switch tactics. Ordering online was easy. Would buy again from them and would recommend to family and friends.

I ordered a pair of 1 gig memory sticks very recently and expected them to be shipped correctly. I received an email from Fry's after a 3 day delay and immediately set up my email address to get updates about my package.  
 
One morning I got an email saying that my package was out for delivery. After not receiving the package past normal business hours I looked online and found that there was an issue I would have to call DHL about. Apparently, Fry's failed to put my apartment number on the package and DHL was not able to find me. I look at my Fry's receipt to make sure I remembered to enter that information and I saw that I did and the error was Fry's fault.  
 
Because of their error, I will now have to wait through the holiday weekend to receive a package that was late in the first place. I won't be doing business with Fry's online again.  
 
Edit:I just received my package (DHL made a shipping exception) and it seems that the shipping label was correct. This was not Fry's fault but instead it was DHL who made the mistake.

This review was modified by its author, Narez, on 8/31/08 1:02 AM.

Placed an order with Fry's Outpost.com for an item that showed in stock and received an order acknowledgment. Days later I receive a "we're sorry but the item is out of stock message". If it were an isolated incident it would be no big deal, but this has happened to me too many times now with this merchant. In this day and age, there is simply no excuse for taking orders and failing to deliver.

I've ordered a few times from Fry's before, and always received the rebates (waiting on one right now). Prices are usually great, and the only bad experience I've had is their canceling an order due to a price mistake on the site (disappointing but understandable). Shipping's always quick, too (and I don't have a Fry's near me).

Item Purchased: FISHER SW-525 SUBWOOFER  
Had been looking for this speaker for some time. Needed it to fit in a small space on a shelf. It was out of stock everywhere else. Fry's had it for much less than the other sites I checked. Shipping actually took just two days. Very pleased. Would do business with Fry's again.

I really love Fry's. Every time I have needed a new computer component I have always been able to trust that Fry's would have it in stock. They are a great dependable store.