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Store Rating and Reviews Adorama

Homepage: http://www.adorama.com Shop Now at Adorama
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.54 / 10
Six-Month Reviews: 679
Lifetime Reviews: 2837
   
Lifetime Rating: 8.83 / 10 All Stores Avg.: 8.12
7.23 Pricing of Products and Services
9.09 Likelihood of Future Purchases
9.05 Shipping and Packaging
8.92 Customer Service
8.49 Return or Replacement
Show Reviews Read all 2,837 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
42 West 18th St.
customer support email:
service@adorama.com
phone:
212-741-0401
customer support:
800 8150702
business hours (est):
9:00am - 6:00pm Mon-Thur

FAX: 212-463-7223


Adorama Advertisement
Trust and Ethics Policy
 Adorama Customer Reviews - Page 5
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Featured Customer Review
Very Satisfied
Reviewer: Uday
Click Here to See the Profile for Uday

11/19/09 10:47 PM
I have ordered from Adorama on two occasions. Both times, the order arrived ahead of time and as stated.  
Excellent service! Excellent products! Excellent product variety! Excellent website! Read More


Very Satisfied
Reviewer: robmcd1973
Click Here to See the Profile for robmcd1973

11/2/09 10:31 AM
I have spent alot of money with Adorama over the last several months and have been pleased with the service.

This review was modified by its author, robmcd1973, on 11/3/09 12:09 PM.

Very Satisfied
Reviewer: rodgraham
Click Here to See the Profile for rodgraham

10/31/09 8:44 PM
Fantastic service, Fast shipping, Highly recommended  
Fast & courteous reply to my email (where others could not be bothered)  
I will definitely shop here again.  

Very Satisfied
Reviewer: hdmike
Click Here to See the Profile for hdmike

10/31/09 12:33 AM
Ordered a Kata DH-423 Holster camera bag off the website and was not only pleased with the quality and features of the product but with the ease of online ordering, the options available, the amount of info about the products and and the fast shipment of the product I chose.  
Thank you Adorama from a very pleased customer who will look forward to doing business with you time and time again!

Very Satisfied
Reviewer: erkang
Click Here to See the Profile for erkang

10/30/09 9:33 PM
Excellent service. I've ordered twice from these guys and both times received my shipment in 24 hours ... actually -- I think it was less than 24 hours one time. Admittedly I'm in New England and they're in New York but even so, I've had shipments from New York take a week or more. Not these guys! If they were any faster they'd be delivering it before I placed the order!!

This review was modified by its author, erkang, on 11/1/09 6:50 AM.

Very Satisfied
Reviewer: gstewart
Click Here to See the Profile for gstewart

10/30/09 7:34 PM
I shop for camera gear exclusively with Adorama. Their prices are either at or below everyone else's and they usually provide free shipping. I pre-ordered a Canon 7D. Frank Brown called me to tell me it had shipped, asked if I had any questions, and congratulated me on my purchase. He was knowledgable of the camera and it's new features. He was professional and courteous at all times. The next day I had a question with shipping and spoke with Leah in customer service, adn again was treated with courtesy and professionalism at all times, and helped me resolve my problem in a timely manner. At a time when customer service seems to be at an all time low, it is refreshing to work with the staff at Adorama. I highly recommend them to anyone looking to make a purchase of new equipment.

Very Satisfied
Reviewer: Ben Dyck
Click Here to See the Profile for Ben Dyck

10/30/09 6:42 PM
I purchased a refurbished Zuiko digital lens. Great product at a great price! shipped promptly, no surprises...I would recommend shopping at Adorama for anyone!

Reviewer: Handy Herb
Click Here to See the Profile for Handy Herb

10/30/09 2:31 PM
I ordered two items and received them well packaged and in less time than expected or promised. Great service at a reasonable price.

Very Satisfied
Reviewer: jkholley
Click Here to See the Profile for jkholley

10/30/09 1:14 PM
I have made several purchase from Adorama. Each has been handled very well. All the merchandise arrived on time and in good shape. I will use Adorama again and again.

This review was modified by its author, jkholley, on 10/30/09 1:17 PM.

Very Satisfied
Reviewer: reltolbert
Click Here to See the Profile for reltolbert

10/30/09 12:21 PM
EVERYTHING ARRIVED ON TIME AND IN EXCELLENT CONDITION.

Very Satisfied
Reviewer: tjb1262
Click Here to See the Profile for tjb1262

10/30/09 9:56 AM
Adorama is my "go to" source for photography equipment. They always give fast and accurate service, and I've come to trust them through the many experiences I've had with them. I highly recommend Adorama!

Very Satisfied
Reviewer: The Photographer
Click Here to See the Profile for The Photographer

10/30/09 8:20 AM
I am very pleased with my order. My Salesman, Meyer, only took a couple of minutes to place the order, and it was here in 3 working days by UPS, in excellent condition.  
I would have to give Adorama an A++++  
Jim St. Louis

This review was modified by its author, The Photographer, on 10/30/09 8:48 AM.

Very Satisfied
Reviewer: brets1967
Click Here to See the Profile for brets1967

10/30/09 6:29 AM
From finding product, shopping cart, and payment Adorama made it easy. Once ordered, a shipping notice then tracking number were sent via email. Everything was as promised and advertised. I would definitely do business again.

Very Satisfied
Reviewer: Scullen
Click Here to See the Profile for Scullen

10/30/09 5:46 AM
Adorama has a top notch reputation for doing business, both in person, and on the internet. I consider them the first place to go when checking on pricing or new equipment.  
 
My recent order with Adorama was just exactly what I expected from such a company. Everything was shipped out the same day I ordered (a Sunday). They communicated via email the status at all stages of the order and then sent the tracking number to monitor progress of shipment. Everything arrived in perfect condition as expected.  
 
What else can I ask of an online retailer? They're simply perfect.

Very Satisfied
Reviewer: leifurh
Click Here to See the Profile for leifurh

10/30/09 4:43 AM
As always the order arrived promptly (within about 48 hours from California to Iceland - not bad) - if somewhat expensively (UPS charged over $80 for shipping a Nikon D3000 and a 10-24mm lens).  
 
After placing somewhere between 20 and 30 orders with Adorama I frankly wouldn't consider shopping elsewhere for photo gear. A slower but cheaper shipping option would however be greatly appreciated - especially since we are charged 25% VAT on the total price INCLUDING shipping :-(

Very Satisfied
Reviewer: skydetector
Click Here to See the Profile for skydetector

10/27/09 4:55 PM
I had picked out a telescope mount to purchase, then started to shop around to see whom I might purchase from. I saw that Adorama had the mount on their website with free shipping and gave them a call to see if it was in stock. Spoke with Fred Wasser at extension 2259. He checked that it was indeed in stock and I was also able to place my order over the phone. I got fast shipping and the packing job was great! I was impressed. I am a satisfied customer for sure and will be checking them again when I'm ready to purchase something Adorama can supply. Great job Fred, I appreciate it.  
Mike

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Digital Camera & Photo Prices
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