Adorama is one of those companies that does everything so well that they've practically set the standard by which other companies should be compared. To begin with, Adorama's stock is quite extensive so I never have to purchase photo supplies elsewhere. But while the stock is extensive it's presented in web pages that are quite manageable, preventing the buyer from be overwhelmed with choices. And I never have reservations about purchasing something that I'm unsure about, because Adorama has a "no worries" type of return policy. To finish, I've ordered photo prints from several places, but Adorama's prints were the only ones to have accurate colors (i.e., they look exactly as they appear on my calibrated monitor). Adorama's prints were also the only ones to be shipped in sturdy cardboard containers, not cardboard/paper envelopes that others use. If I were a professional photographer, which I'm far from being, I still would use Adorama as my one-stop-shopping for supplies and prints.

Fast service. Excellent packaging. Will purchase from again.

This was a really great deal considering I ended up paying less than the price I expected to pay (compared to Amazon) with several extras included based on the recommendation of the sales person.  
i would definately buy from Adorama again... and listen to their recommendations!!  
Thanks!

Purchased from Adorama a Canon 7D body, together with a Sandisk Extreme III 8GB memory card. Excellent price on both. Quick service in shipping the product out. Kept me well informed about the status and shipment of my order. Product arrived safely and in two days on ground shipping.

This review was modified by its author, kendonnelly, on 11/6/09 8:33 AM.

Great service and fast shipment!! Sold a high quality product at a great price. I had a big shoot with several other photographers that following weekend and everyone was using my new reflectors!!!  
 
Thanks

I have been using Adorama for six years now and have nothing but praise for their service, both in store and mail order. They have a professional approach to retailing that is second to none.  
 
Gary Catterick.

Very smooth and fast order process. No problems at all.This was my 1rst DSLR purchase as well as my first purchase at Adorama. I bought a Pentax KX with some lens filters and accessories. Talked w/ a rep named Sy. He was very knowledgable about cameras and accessories. He wasnt pushy with ad ons at all. He did offer me a 3 yr extended warranty for 39 bucks which I bought also, however, he wasnt pushy about it at all. He simply offered it and I thought it sounded like a good idea. Everything was shipped free. I ordered on 10/26/09 and all of my stuff arrived on 10/30. No hassles. No problems. I will order from them again and recommend Adorama to anyone.

This review was modified by its author, dehanson1, on 11/6/09 8:04 AM.

I am just getting back into photography after a 20 year break and decided to make my purchases at Adorama due to the recommendations of many others. I have made 3 orders, all online, in the past month and the experience has been, largely, positive.  
 
Typically the orders have been processed, shipped and received very quickly. I live a little less than 3 hours away in PA, and UPS Ground gets it to my doorstep the next day with standard shipping. My last order, for whatever reason, was shipped USPS (which FedEx appears to handle some of the transfer because I was able to track the order on the FedEx web site). It took 3 DAYS for my package to arrive when shipped USPS. I will insist on UPS in the future!  
 
The only other problem I had was with my first order with Adorama. As part of the order I had ordered a Giottos 9240B tripod "with classic ball head" (at least that's what the web page said so I assumed it was included). When I received the tripd, there was no ball head. I emailed customer service using the email address provided alerting them to the fact, noting that was a big part of the reason I had purchased that particular model and asked if they could send it to me, but I never received any sort of reply or follow up. I went back a day or two later to see the web site and saw that the description had been changed (although the original description in my order history still includes mention of the classic ball head).  
 
Anyhow, in spite of these two issues, I am still largely satisfied with my experience with Adorama and feel they are a trustworthy company and will continue to order from them in the future.

This review was modified by its author, cgephart, on 11/6/09 7:17 AM.

Excellent price and service. Quickly shipped product and then reshipped product when I missed UPS.

I'm quite pleased with Adorama. I was amazed that I received my order in only 4 days. The whole process was easy and smooth. I received it in wonderful condition.

I asked for a 15MB speed SD card (class 15) and was sold a much slower 4MB card (class 4). Not real happy. A class ~45 was first suggested by sales which would have been overkill for this camera. Camera, waterproof case, memory, and battery arrived quickly as promised.

This is my 2nd camera purchase from Adorama this year. Service, communication, shipping and follow thru are first class.

I have bought a lot of photo gear from Adorama already, up to a 500mm f/4 lens, and their service was always top notch. Great customer service, fast shipping, and they charge the credit card only once they actually ship. I have always been very happy with Adorama. Now they also offer prints, via AdoramaPix, and I found that the quality is amazing, comparable to the best labs, yet prices are much lower.

Ordered a lens and a lens hood on 10-25-2009.  
Emailed them 10 days later regarding the order as it hadn't arrived.  
They emailed me back saying they did not find an order from me in their system.  
I shot back an email immediately to them with a copy of the invoice AND the order #.  
The transaction also shows up in my Paypal account.  
It has been two days and they have not responded.  
I sent the email again, but still no response.  
They have basically ignored me.  
I will not order from them again. If I hear from them and they honor their commitment, I will respond here. If they don't respond and not honor it, I will also post here again. Either way, stay tuned......  
 
Update: It appears Adorama has chosen to completely ignore me regarding this issue. They won't even respond, even though I sent them a copy of my invoice.  
I will never order from this company again. I will also be very careful ordering from companies that do drop ship because many items come from Adorama. NEVER AGAIN.  
 

This review was modified by its author, shutter_to_think, on 11/9/09 9:22 AM.

I just wanted to get back to you. Your turnaround was incredible. I  
had lost my Nikon camera charger somewhere in New York while visiting my  
sister and had a trip to Disney planned the following week. Needless  
to say with three little girls I needed my camera charger. I will  
definitely be using Adorama again!