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Store Rating and Reviews Adorama

Homepage: http://www.adorama.com Shop Now at Adorama
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.54 / 10
Six-Month Reviews: 681
Lifetime Reviews: 2840
   
Lifetime Rating: 8.82 / 10 All Stores Avg.: 8.12
7.24 Pricing of Products and Services
9.09 Likelihood of Future Purchases
9.05 Shipping and Packaging
8.92 Customer Service
8.49 Return or Replacement
Show Reviews Read all 2,840 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
42 West 18th St.
customer support email:
service@adorama.com
phone:
212-741-0401
customer support:
800 8150702
business hours (est):
9:00am - 6:00pm Mon-Thur

FAX: 212-463-7223


Adorama Advertisement
Trust and Ethics Policy
 Adorama Customer Reviews - Page 3
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Featured Customer Review
Very Satisfied
Reviewer: Uday
Click Here to See the Profile for Uday

11/19/09 10:47 PM
I have ordered from Adorama on two occasions. Both times, the order arrived ahead of time and as stated.  
Excellent service! Excellent products! Excellent product variety! Excellent website! Read More


Very Satisfied
Reviewer: rzr7452
Click Here to See the Profile for rzr7452

11/13/09 8:06 AM
Excellent customer service, fast shipping, really nice people to deal with. In the past year i have bought a couple of lenses and accesories for my Cannon camera and I also have bought a new Cannon Body from them. Their items are reliable and in perfect condition. They handle the shipping properly and the packages arrives safely. Pleasure doing business with them , will do more business in the future

Very Satisfied
Reviewer: 8256mail
Click Here to See the Profile for 8256mail

11/13/09 7:45 AM
Adorama has always promptly delivered all of my orders, well packaged to protect the contents. Their website makes it easy to find what I need.

Very Satisfied
Reviewer: Cothrom
Click Here to See the Profile for Cothrom

11/13/09 7:17 AM
As usual my dealings with Adorama are very quick and truly efficient. I have been dealing with this company for quite a few years and have never had a problem that wasn't resolved. I would and will recommend them as the #1 seller of photographic needs.  
Robert Major

Very Satisfied
Reviewer: vblythe
Click Here to See the Profile for vblythe

11/13/09 7:12 AM
I used this vendor through buy.com and their service was great! I received the correct item and I received it fast. Plus, the price was unbeatable.  
 
Thanks!

Very Satisfied
Reviewer: melock
Click Here to See the Profile for melock

11/13/09 4:41 AM
Adorama is a seller very reliable, rapid and precise. SI feel very well and I will keep on choosing it for my future purchases. High recommended! Thank you a lot !!! ;-)) Enrico M. - Italy

Very Satisfied
Reviewer: meppadua
Click Here to See the Profile for meppadua

11/13/09 2:27 AM
Adorama is a very good website and company... i would order and refer them to my friends and family. Everything was organized and not hard to find on this website. The prices were okay but i read reviews about this site and its trust worthy. The shipping options were great, next day air, 2nd day air, or third day air; all at good prices. VERY GOOD COMPANY, HOPE TO ORDER AGAIN FROM THEM!!

Very Satisfied
Reviewer: billyray1usa
Click Here to See the Profile for billyray1usa

11/12/09 9:39 AM
I have purchased from Adorama many times over the past nine years. They always have great prices. Their website is well organized. Any time I have an issue, they promptly take care of it. Two weeks ago I had a problem with a TT5 Pocket Wizard controller and they promptly replaced it. I highly recommend Adorama to any and all photographers!

Very Satisfied
Reviewer: scottee
Click Here to See the Profile for scottee

11/9/09 8:18 AM
Excellent service. There needed to be a verification because I was at my shore home, not my billing address, but that was carried out with dispatch. Received my new video camera that next day.

Very Satisfied
Reviewer: anwill
Click Here to See the Profile for anwill

11/7/09 6:27 AM
Good price. Fast delivery. Quality product. :)

Very Satisfied
Reviewer: arkough
Click Here to See the Profile for arkough

11/6/09 9:58 PM
I was looking for a Spyder 3 SR Studio. A new product on the market. Got good information directly from the manufacturer, DataColor, and went looking online to see who had it in stock and at a good price.  
Adorama had a good price, the best, in fact. Their website had good information and I ordered it from them. Three days later, it was at my door.  
I have since visited their site and found a depth of information, and a photo-reviewing feature called Photo Zap that is great fun and a good learning tool.  
More than I had expected from a seller.

Very Satisfied
Reviewer: grayw
Click Here to See the Profile for grayw

11/6/09 4:10 PM
Adorama customer service and order integrity confirmation appreciated.  
 
Shipper played football or soccer with $1700 package - box arrived mashed up!

Very Satisfied
Reviewer: yoganik
Click Here to See the Profile for yoganik

11/6/09 1:31 PM
Bought my teenager a refurbished Nikon Coolpix S560 from Adorama. Very pleased! The camera works well, the pictures come out great, and the $99.95 price can't be beat. This was to replace a Nikon Coolpix S550 that she lost (bought new also from Adorama only a year ago), so I didn't want to spend a lot of $$ on yet another camera she might lose. This is perfect!

Neither Satisfied Nor Dissatisfied
Reviewer: hyperbole
Click Here to See the Profile for hyperbole

11/6/09 11:51 AM
Everything was as expected from an online [automated] store front. I had no need for questions or support; so, I cannont comment.  
 
However, their method of "free" shipping is terrible. The package travels WELL out of the way - 5 days it took to go under 200 miles as indicated by the internet tracking service provided. Based on consumer reviews of their "free" shipping method, my experience was well above average - that's a scary thought. Please spare the couple dollars it costs for upgraded shipping if you are at all impatient about recieving products, for which you've already paid.

Reseller Reply    
Posted by
11/8/09 11:32 AM
Thank you for your order and review. Our free shipping clearly states that it will take 7 to 10 business days. You received your order in 5 days. You certainly had other options for faster shipping at a very small cost. You chose the free shipping option and received it faster then advertised. Like you mentioned based on consumer reviews our "free shipping" method is excellent.  
 
Sincerely,  
 
Jerry Greenbaum  
Adorama, Inc.

Adorama
adorama

Very Satisfied
Reviewer: splendidpeasant
Click Here to See the Profile for splendidpeasant

11/6/09 10:53 AM
The salesperson was knowledgeable and worked to reduce my costs without sacrificing quality. I was able to demo the camera in the store and had much more confidence when I made the purchase. The camera and accessories were shipped to me -- well packed and in a timely manner. I couldn't have been more pleased with the transaction.

Very Satisfied
Reviewer: brentkelly
Click Here to See the Profile for brentkelly

11/6/09 10:00 AM
Adorama is one of those companies that does everything so well that they've practically set the standard by which other companies should be compared. To begin with, Adorama's stock is quite extensive so I never have to purchase photo supplies elsewhere. But while the stock is extensive it's presented in web pages that are quite manageable, preventing the buyer from be overwhelmed with choices. And I never have reservations about purchasing something that I'm unsure about, because Adorama has a "no worries" type of return policy. To finish, I've ordered photo prints from several places, but Adorama's prints were the only ones to have accurate colors (i.e., they look exactly as they appear on my calibrated monitor). Adorama's prints were also the only ones to be shipped in sturdy cardboard containers, not cardboard/paper envelopes that others use. If I were a professional photographer, which I'm far from being, I still would use Adorama as my one-stop-shopping for supplies and prints.

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