Adorama is one of those companies that does everything so well that they've practically set the standard by which other companies should be compared. To begin with, Adorama's stock is quite extensive so I never have to purchase photo supplies elsewhere. But while the stock is extensive it's presented in web pages that are quite manageable, preventing the buyer from be overwhelmed ... Read More
Adorama is one of those companies that does everything so well that they've practically set the standard by which other companies should be compared. To begin with, Adorama's stock is quite extensive so I never have to purchase photo supplies elsewhere. But while the stock is extensive it's presented in web pages that are quite manageable, preventing the buyer from be overwhelmed with choices. And I never have reservations about purchasing something that I'm unsure about, because Adorama has a "no worries" type of return policy. To finish, I've ordered photo prints from several places, but Adorama's prints were the only ones to have accurate colors (i.e., they look exactly as they appear on my calibrated monitor). Adorama's prints were also the only ones to be shipped in sturdy cardboard containers, not cardboard/paper envelopes that others use. If I were a professional photographer, which I'm far from being, I still would use Adorama as my one-stop-shopping for supplies and prints.
I'm quite pleased with Adorama. I was amazed that I received my order in only 4 days. The whole process was easy and smooth. I received it in wonderful condition.
I asked for a 15MB speed SD card (class 15) and was sold a much slower 4MB card (class 4). Not real happy. A class ~45 was first suggested by sales which would have been overkill for this camera. Camera, waterproof case, memory, and battery arrived quickly as promised.
I have bought a lot of photo gear from Adorama already, up to a 500mm f/4 lens, and their service was always top notch. Great customer service, fast shipping, and they charge the credit card only once they actually ship. I have always been very happy with Adorama. Now they also offer prints, via AdoramaPix, and I found that the quality is amazing, comparable to the best labs, yet prices are much lower.
Ordered a lens and a lens hood on 10-25-2009.
Emailed them 10 days later regarding the order as it hadn't arrived.
They emailed me back saying they did not find an order from me in their system.
I shot back an email immediately to them with a copy of the invoice AND the order #.
The transaction also shows up in my Paypal account.
It has been two days and they have not responded.
I sent the email again, but still no response.
They have basically ignored me.
I will not order from them again. If I hear from them and they honor their commitment, I will respond here. If they don't respond and not honor it, I will also post here again. Either way, stay tuned......
This review was modified by its author, shutter_to_think, on
11/5/09 5:58 PM.
I just wanted to get back to you. Your turnaround was incredible. I
had lost my Nikon camera charger somewhere in New York while visiting my
sister and had a trip to Disney planned the following week. Needless
to say with three little girls I needed my camera charger. I will
definitely be using Adorama again!
Always an easy transaction. I never have any hassle with Adorama. If I need to return it, it's not a problem. The prices are either competitive or lower and the website is easy to navigate. I like doing business with them.
I had great shopping experience in Adorama. Al Lefko was very helpful, results oriented and positive. It did not take more than 5 min. to finish the purchase on the phone and I received the lens I bought the next day. Thanks Al.
Fast and convenient. I also appreciated that the packaging was well done and my items were proctected, especially compared to some other retailers. I plan to order from Adorama again.
Fantastic service, Fast shipping, Highly recommended
Fast & courteous reply to my email (where others could not be bothered)
I will definitely shop here again.
Ordered a Kata DH-423 Holster camera bag off the website and was not only pleased with the quality and features of the product but with the ease of online ordering, the options available, the amount of info about the products and and the fast shipment of the product I chose.
Thank you Adorama from a very pleased customer who will look forward to doing business with you time and time again!
Excellent service. I've ordered twice from these guys and both times received my shipment in 24 hours ... actually -- I think it was less than 24 hours one time. Admittedly I'm in New England and they're in New York but even so, I've had shipments from New York take a week or more. Not these guys! If they were any faster they'd be delivering it before I placed the order!!
This review was modified by its author, erkang, on
11/1/09 6:50 AM.
I shop for camera gear exclusively with Adorama. Their prices are either at or below everyone else's and they usually provide free shipping. I pre-ordered a Canon 7D. Frank Brown called me to tell me it had shipped, asked if I had any questions, and congratulated me on my purchase. He was knowledgable of the camera and it's new features. He was professional and courteous at all times. The next day I had a question with shipping and spoke with Leah in customer service, adn again was treated with courtesy and professionalism at all times, and helped me resolve my problem in a timely manner. At a time when customer service seems to be at an all time low, it is refreshing to work with the staff at Adorama. I highly recommend them to anyone looking to make a purchase of new equipment.
I purchased a refurbished Zuiko digital lens. Great product at a great price! shipped promptly, no surprises...I would recommend shopping at Adorama for anyone!
