I didn't know professionalism, quality, and integrity of this caliber even existed anymore. Crutchfield is probably the best store I have ever had dealings with.  
First: I bought a car radio from Crutchfield for almost $40 less than what it would have cost anywhere else (for only the radio itself), then I got free shipping (3 days), a free dashboard mounting adapter made for MY car, free installation instructions for MY car, a free antenna adapter (necessary for GM cars), and a warning tone adapter (necessary for GM cars) at half price - all these things would have been extra if I had ordered from somewhere else, and probably wouldn't have all been available at one place. I could have easily ended up spending $300 dollars somewhere else, for something that cost me $190 at Crutchfield.  
Second: I had email confirmation of my order being shipped, with UPS tracking number, TWO HOURS after ordering it.  
Third: A day after receiving my order, I received a HANDWRITTEN thank you note from Crutchfield thanking me for my patronage. Who does this anymore?! Apparently Crutchfield does.  
Last: The installation instructions were perfect, the dashboard mounting adapter fit perfect and looks like the stereo was installed at the factory, rather than looking "aftermarket". My installation took two hours, and everything worked perfectly.  
Crutchfield was as close to perfect as any company can be. I'll definitley order any future electronics from them and nobody else.

Higher costs are worth it, read other people's posts. Overseas Military friendly, gets 5 stars in my book!

All I have to say is, Crutchfield is a spectacular dealer to work with. Great prices, excellent selection, best customer service in the industry, (they call to make sure you have the right components to match your vehicle before they ship) and speedy processing. I will be a Crutchfield customer for life.

A good 350 miles from Crooklyn New York makes for a good vendor.Super packing job and great customer service.This is not my first Cruchfield  
purchase.Gone are the old clearance sales:(  
I remember great clearance prices on discontinued items from this vendor,not anymore...they were still charging full price on a discontinued Denon  
tuner while others authorized dealers dropped it  
$160+:(  

I bought a digital camera for my birthday present. It started out unpleasantly but with the efficient sale teamwork and great customer service, it ended wonderful and very satisfying. I would recommend Crutchfield for my friends and family.

Crutchfield is one of the best online shops out there. I've been buying stuff there off and on for several years now. True their prices are astronomical and a big turn off, but when push comes to shove, you can count on their service and then some. They really go to bat for their customers. So I always check Crutchfield just in case. Sometimes I'm surprised and find that they have a competitive price. When that happens it's a no brainer to buy from them!  

Bought a sony Bravia TV on June 26th for 1200$. Later found on June 30th same TV was sold with Sony Bravia Link of worth 500$ for same price on June 30th. I called up Crutchfield and they said since the price did not change they will ship the sony Bravia link to me free of cost and shipping.  
 
Was very happy with this seller.

Purchased BDI Deploy Max 9640-1 TV Stand (200 lbs).Item ordered without delay. Delivery confirmed on Monday am and delivered in 1 week due to heavy freight. Item packaged well and no damage. Item purchased was item delivered . I will purchase from them again.

Not always the cheapest seller of electronics, but they have excellecnt customer service, really good depth of knowlegde of the products that they sell, and a great buying experience.  
 
If you are fortunate (or patient enough) to stumble upon one of their 'deals' then you can get all of the above qualities plus the great price!  
 
This was my second order with them and have been extremely happy both times.

I am lucky to live in the same city as Crutchfield and have one of the best places to shop for electronics just 2 miles from where I live.  
 
On Saturday I bought a Samsung 46" TV and a Blu-Ray Home Theater from the store. The HT was available online at newegg for $499 but the store had it for had it for $549. I told them to price match newegg but they couldn't do that on the HT but they gave me $70 off on the TV to make it worthwhile buying form them.  
 
Today I noticed that the price of the HT had dropped to $499 on the Crutchfield site too. I called and they refunded $50 to my card.  
 
To those who find that Crutchfield is expensive, you might want to call and ask them to price match and they will. They have the best customer service that a store can offer.

my first post on reseller ratings. i felt compelled to, because i purchased from crutchfield for the first time based on other ratings from this site. i spoke with buzz on the phone, and he helped me order the hard to find Pany ZS3 camera. He didnt pressure me to purchase extras, and this very hard to find camera arrived via free shipping a few days later. a seriously good store. thanks buzz!

Best buying experence yet! Had a problem with another seller not having "refurbed" product in stock. Called Crutchfield to verify the stock, they had 100+ in stock. Bought a NEW one from Crutchfield for only $10 more, including $99 wall mount for free & NO shipping...Ozzie was great & very helpful...MY advice "Check everywhere" before buying a "refurb" it is not always the best deal!!!!

This review was modified by its author, blento, on 4/17/09 5:55 PM.

I was looking for an HD radio for my 2005 Scion Xa and decided to go with a Dual model - either the HDX6420 or the XHD6425. I priced each online and debated from whom I should purchase. I perused the Crutchfield site and was impressed, especially withe the installation support they provided. And yet their pricing seemed to be a bit higher than other companies. But since this was my first radio installation, I took a chance and went with Crutchfield because of their installation help, but also since the wiring and DIN package were provided and presumably designed to work together, I went with the XHD6425 from Crutchfield. I liked the USB port on this model, too, so it was a good decision to go with this model.  
After installing this radio per Crutchfield's installation guides I can FULLY RECOMMEND Crutchfield. They provide true anmd real value. Had I gone with the less expensive companies, I could not be sure things would work together or that I would put everythging together as they should. Crutchfield makes everything easy. Oh, and the customer service is outstanding - and friendly, too!  
 

I am very happy with the service I received from Crutchfield. Last year I decided to upgrade the speakers in my truck and chose Crutchfield at the advice of a friend. I called them up and they were able to answer every question I had on what would fit and how the wiring would work out. I placed my order and two days later I had my own set of JBL speakers with very detailed instructions on how to install them. It couldn't have been easier and the sound is a great improvement.  

Once again, I had a very enjoyable experience ordering from this company. I placed an order online for a camera and lens at 4:30PM EDT. Someone called me within 5 minutes to verify that I did indeed place the order, but the representative did NOT try to sell me any other extras or extended warranties. The items shipped out that very same day and I received the order in good condition 2 days later. Crutchfield is a very dependable company with courteous and knowledgeable staff. I would not hesitate in ordering from them again.

This review was modified by its author, jdmd10, on 2/23/09 3:48 PM.