I made a big mistake. I should have checked this website about reseller rating in regards to CCI Camera City  
CCI Camera City, Inc.  
342 kings Hwy  
Brooklyn,NY 11223  
 
They are really bad. When I call to clear up the issue, they just hang up. Tried several time but they always hang up.  
At the end, I got busy tone.  
 
I order the Canon S45 on-line on Dec 9, 2002.  
I got the email confirmation of sale with order number 11022.  
When I went home, I got a call from one of the salesman to confirm the order.  
Guess what, he said that the price  
$444.99 is only for the camera. No battery charger and memory card.  
I thought I did check on the Canon company site that the new product comes with it. I was about to cancel the order but he told me that I can get the camera + camera kit (battery and memory card) + shipping for $540.30.  
I didn't get a chance to check more on the internet. I thought that should be okay. So I did ordered.  
 
On Dec 19, 2002, I received my order.  
Here is the complaint about the product:  
1) The box is nicely package in another box, but the plastic wrap on the cannon box is gone. It's  
basically an open box.  
So much for their FAQ stating that  
their item are NEW.  
 
2) The manual is a copied version.  
NOT AN ORIGINAL. POORLY DONE.  
 
3) The information on the cannon box was in JAPANESE language.  
I guess they bought cheaper in Japan and sell it in the US.  
When I first start the camera, everything is in JAPAN.  
After going through the COPIED manual, I found that I can change it to ENGLISH.  
 
3) I called their sales number at  
1-800-753-1272 to just test if I am being rip-off.  
I asked "Does your camera Canon S-45 comes with the  
camera kit?"  
He said "YES"  
I then asked "How much is the camera cost?"  
He said "$499"  
When I tried to explain about my situation.  
He just HANGED UP.  
 
With this comment, I hope that other people will not make the same mistake that I did.

Purchasing experience was less than steller.  
 
Salesman does his best to talk you into more than what you need and was very abbrupt when speaking to and gives you as short an answer as possible. The free tripod that came with the camera is a 4 inch tall POS. Shipping is a WHOPPING 8% of your total. So my shipping was $80 for a 5 pound package!!!  
 
You have to call in the order to make sure you get the US version of the camera you are wanting. Otherwise, you take the chance in getting a gray market camera with no US warranty.  
 
You have to call long distance to get customer service. The 800 number is only for sales. I am paying $80 for shipping and handling and then I have to pay for the phone call.  
 
Plus they forgot the free film that was supposed to come with it, but they said they would send me two rolls because the "forgot".  
 
The camera was well packed and came in perfect condition, but my overall experience when spending $1000 on a camera was less than I expected.

Purchasing experience was less than stellar.  
 
Salesman does his best to talk you into more than what you need and was very abbrupt when speaking to and gives you as short an answer as possible. The free tripod that came with the camera is a 4 inch tall POS. Shipping is a WHOPPING 8% of your total. So my shipping was $80 for a 5 pound package!!!  
 
You have to call in the order to make sure you get the US version of the camera you are wanting. Otherwise, you take the chance in getting a gray market camera with no US warranty.  
 
You have to call long distance to get customer service. The 800 number is only for sales. I am paying $80 for shipping and handling and then I have to pay for the phone call.  
 
Plus they forgot the free film that was supposed to come with it, but they said they would send me two rolls because the "forgot".  
 
The camera was well packed and came in perfect condition, but my overall experience when spending $1000 on a camera was less than I expected.