Have made a lot of orders costing a lot of money from overclockers.co.uk and have never had a bad experience with goods coming well packaged and timely. Have also successfully RMA'd the odd item with no problem refunds (hey, it's rarely a *retailer's* fault that a *manufacturer's* products can be faulty). Very surprised by the number of negative reviews. I buy from these guys as happily as I do from ebuyer.com or amazon.

Overclockers is one of many online shops I use, including ebuyer, scan, chilledpc, etc. I always shop around for the right product at the right price and Overclockers have often been the top choice to provide what I want, when I want it for the best price. You also get free next day delivery if you are a forum member.  
 
All of the companies I have dealt with have given good and bad service at one time or another. In my view none are better or worse than each other.  
 
Overclockers does tend to suffer from the marmite effect more than others. It also caters to a more hard-core technical crowd then many online stores who would never bother to review an online store. It could be something else of course but not as far as I have experienced. :)

This review was modified by its author, Biffa, on 10/13/09 10:07 AM.

I have used OcUK many many times and have never had cause for complaint. Orders are shipped promptly and well packaged. Customer service is excellent, fast and polite.

Bought a motherboard, case and heatsink from them. Good price for what I wanted, free shipping as a forum member and fast delivery. Would definitely buy again.

Ordered most of a new system from OcUK. Got the order a couple of days later. Quite happy with both prices and service.

I've used Overclockers.co.uk for several years and they've always exceeded my expectations.  
 
They are very reliable and very efficient.  
 
I always recommend them to friends who need the best components. Feedback from friends is always positive.

I have used this company to build many complete performance systems over several years now. The goods have always arrived the next day and have always been as specified.  
 
In all that time I've had 2 faulty items, both beyond OCUK control (i.e. retail boxed). One set of headphones with faulty wiring, and a power supply that wouldn't boot a system that it really should have coped with. Both have been promptly refunded after raising an RMA.  
 
On another occasion I ordered the wrong part, phoned them up and they quickly changed the order over the phone.  
 
I have recommended them to a number of friends without any complaints.  
 
Sometimes you can buy slightly cheaper elsewhere, but rarely can you get such up to date gear, and delivered within a few hours.  
 
 

I have purchased most of my PC components from these for years now. And I have never had a problem with them. I have placed 17 orders this year alone, and have had one problem, which was sorted out quickly and to my satisfaction. They have always delivered when they said they would, and send out an email stating despatch day/time with a tracking number (Assuming its Citylink). The only issues I have had is with Citylink claiming they carded you but in fact never even came down the street.  
 
OcUK also provide forums for the community and there are literally thousands of satisfied customers on there. Most of the reviews on here are too old now to be of any relevance due to a change of ownership last year.

I unfortunately had a dead hard drive arrive, but once I sent it off (I requested the RMA number about 2 weeks after my order was placed because I was slow, then it was another 2 weeks before I sent off the dead hard drive - nothing to do with overclockers), it took 1 week from me sending it to them for the replacement to arrive at my home.  
I have been very pleased with prices and service recieved, and their RMA turn around time was great IMO.

Bought some B Grade items, as described, delivery was on time, and items well packaged. No problems at all, happy to use again.

As a regualer customer of Overclockers I find they're good for price and particularly stock availability.  
 
Service is prompt.

Superb service. The best prices and ultra fast delivery, even though the product was hard to come by at the time.  
 
Would absolutely use them again.

Never had any issues with Overclockers, fast delivery times and good quality merchandise well packaged. Prices are good or I wouldn't buy from them.

made many purchases from ocuk , never had any problems , returns always dealt with very quickly

excelent reseller, i buy all my computer gear from ocuk and they offer a professional service next to none! staff are friendly and know what they are talking which is a rarity in this business. 10/10

This review was modified by its author, kingboru, on 3/24/06 6:57 AM.