Ordering was quick and easy. A phone call for additional information about delivery and return was returned promptly. The camera and lens that I rented arrived on time and in excellent working condition. When it came time to upload the photos to my Mac, I encountered a problem and called BorrowLenses.com for support. A tech returned my call within a half hour and while he could not tell me exactly where to find it online, he did point me to Nikon transfer software that was required (I was using a USB cable and not a card reader). Per his recommendation, I have now purchased a card reader - much faster! They acknowledged receipt of the camera and lens in good condition promptly. I would rent from them again and recommend them to others.

My experience with BorrowLenses.com was wonderful from start to finish. I rented the Nikon 200-400mm F4 lens for 4 weeks. My lens was delivered promptly, and in excellent condition. Any question I had about the rental process was handled in a professional and timely manner. I plan on using BorrowLenses again in the future.  
 
Thanks,  
M3 Digital Masters

Rented a Canon 1.4x extender. The lens is in excellent condition. The rental process is smooth and efficient. Will rent from this place again.  
Allan

Arrived when expected and in perfect working order. Will definately order from them again.

Excellent, prompt, easy service. I love this company. I will rent from them again and again.

A great company to rent from. I had my lenses on time when ordered. They did mis-ship one lens, but they overnighted the right lens as soon as I made them aware of the issue and I was good to go for my shoot. The test of customer service isn't seen when they get it right, it's how well they take care of you when they make a mistake. They are top notch in my book and the only place I will rent from in the future.

The lens arrived as per scheduled. It was in excellent condition and produced tacked sharp images. The ordering and return processes were simple and straight forward. Additionally, I was not "raked over the coals" with some of a down payment in order to rent the lens. Great!!!

Very trustworthy and reliable. They deliver at the correct time and the equipment is always in excellent condition. They are always updating me in every step of the process, even when they receive the equipment back. Keep up the excellent job!

Personable staff who know their stuff. I looked for what I wanted on their site but was unsure about a couple of lenses so I called and the person who answered was helpful and thorough about making sure I ordered what would work for me and gave me all kinds of tips and other useful information. I chose to collect the rental myself and that was really easy to do both ways.  
 
They are respectful and dependable and deliver what they promise. Just great! I'll definitely be using them again!

Awesome company to rent with. HIGHLY RECOMMENDED!!

Great experience and execelent communication! Definately will use again when needed and would recommend to all.

Quick and simple ordering system. Lens arrived on time. Painless to send back. Will definitely use them again.

Great price, great service, and most importantly great lens. My wide angle lens arrived on time and was a bomber add on to my backpacking trip. Had a little snafu with Fedex Ground due to my rural location. I called up BorrowedLenses and talked to a nice lady that took care of the problem and waived my late fee. That is pretty sweet. Thanks guys look forward to my next lens rental with you!

You guys Rock. to buy a lens of that calibar and only use it once a year, like i do, would be a waste. This is the second time I've borrowed and will continue to be a customer. i've even recommended you to several people. Thanks so much. Margaret Watt

Excellent all around. I called because of a mixup on my behalf and even though it was my fault, I felt that it could have been handled a bit more politely. Regardless, I would use and recommend them. The gear was fully functional and supplied with extra accessories. Shipping was prompt and returning was simple. I changed my order afterwards via email and it was handled perfectly.