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| BorrowLenses.com Customer Reviews - Page 5 |
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3/16/09 3:54 PM
An AWESOME company to rent from. They are recommended by top photographers in the industry! I had the equipment delivered in time and it was all set up ready to go!!! Highly recommended! Read MoreAn AWESOME company to rent from. They are recommended by top photographers in the industry! I had the equipment delivered in time and it was all set up ready to go!!! Highly recommended!
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9/24/09 8:35 PM
You guys Rock. to buy a lens of that calibar and only use it once a year, like i do, would be a waste. This is the second time I've borrowed and will continue to be a customer. i've even recommended you to several people. Thanks so much. Margaret Watt
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9/24/09 6:55 PM
Excellent all around. I called because of a mixup on my behalf and even though it was my fault, I felt that it could have been handled a bit more politely. Regardless, I would use and recommend them. The gear was fully functional and supplied with extra accessories. Shipping was prompt and returning was simple. I changed my order afterwards via email and it was handled perfectly.
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9/24/09 6:06 AM
I sought out on various photo web sites from other avid photographers suggestions about reputable companies to rent lenses and camera bodies and BorrowLenses.com, kept on coming up as a company everyone who used them had only great things to say. My experiences are consistent with all of these people.
They were extremely responsive in all my requests (both by email and phone)and the order came exactly when promised in great condition. I wanted the equipment for a 2 week African safari and they told me there was no problem taking the equipment out of the country (other companies had certain reservations) and when I asked them if there was anything else they recommended I take, they made a number of great suggestions, but were never pushy, only helpful.
I will definitely rent from them again, when and if the need arises.
Keith Anzel
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9/22/09 5:34 PM
BorrowLenses.com is simply stellar.
The customer service is personal and organized, the website is fast and simple to understand, the rental prices are competitive, and the process is simple.
I am renting 2 lenses and a vertical grip for my D700 body. I shoot at the professional level and plan to use BorrowLenses.com for any future camera equipment needs.
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9/22/09 1:22 PM
The ordering process was easy. The price seemed a little better than most of the other sites, it included shipping upfront. Got the lens (EF 24-70mm f/2.8L USM), hood and filter exactly on the date i specified. It was in great condition, had zero problems with the lens on my week long vacation. Shipped it back a couple days after I got back. I will definitely use them in the future.
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9/21/09 11:03 PM
I've rented from Borrow Lenses several times and have had nothing but good customer service from them.
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9/21/09 6:17 PM
Quick shipping. Reasonable prices. Great condition lenses :) Love love loved the lens I rented. I will def. rent again!
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9/21/09 4:07 PM
Fast, accurate, perfect products, amazing selection, couldn't ask for more! Thanks, BorrowLenses.com - made my job go much more smoothly!
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9/21/09 10:16 AM
fantastic service..item was received on time and very easy to ship back..lens was in amazing condition. def would use them again!
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9/21/09 12:25 AM
Top notch company. Sales people know their product and rental was a breeze. Charges for the zoom lens was quite fair. I loved the lens so much, I ended up keeping it for three week.
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9/18/09 11:50 PM
This was my first time using borrowlenses.com and I've delt with these guys on a couple of orders and have to admit they run a class shop. I typlicily pick up at there San Mateo office and customer service is excellent. To speak directly to their service, I had a credit from a previous order 6-9 month back, I'd talked with the gal in the and she said there was nothing noted on the account, but she had remembered the conversation form the incident and honored credit. The gears always in quality condition. I absolutely loved them! I will definitely use them whenever I need to rent ANYTHING photographic!
Don't loose your touch guys!
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9/18/09 11:44 PM
I have rented from BorrowLenses.com several times and the experience is always excellent. The ordering process is easy, the lenses always arrive when promised and are in great condition. Borrowlenses.com keeps me up to date w/ e-mails about my rentals, even when they receive it back. With the return label (with postage) included, returning the lenses is no problem at all. I highly recommend Borrowlenses.com!
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9/18/09 8:26 PM
After placing orders with two other lens rental companies, both companies said they could not get me my lens on the date I needed it. Thankfully, at the last minute, borrowlenses.com had the lens I needed, and they said they could get it to me on time. I needed it to shoot my first wedding, and it was so important I had the lens on the day I asked for it. They got me the lens on the day I needed it, in perfect condition. There were no problems at all, and the whole process was so easy. Thank God, and thank borrowlenses.com.
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9/17/09 5:10 PM
I rented a 70-200mm for two weeks for a trip to Paris. As usual I waited until the last minute. I sent an email and Lisa responded right away and told me they had what I wanted in stock. I placed the order online and Lisa said I could just swing by and pick it up instead of waiting for the confirmation email. They really worked with my schedule. Basically, I placed the order and picked it up and was back at my office in a little over an hour. Obviously you'd have to be local for this.
The lens was in good shape. Came with a UV filter and pouch. It took about 2 minutes to return.
Great service, I'd definitely rent from them again.
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9/17/09 3:21 PM
Service and response time was excellent, equipment was in great condition, ordering process was very easy to complete. I will most definitely rent from them again.
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