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Store Rating and Reviews BorrowLenses.com

Homepage: http://www.borrowlenses.com Shop Now at BorrowLenses.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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ResellerRatings Elite Member
  
Six-Month Rating: 9.85 / 10
Six-Month Reviews: 259
Lifetime Reviews: 827
   
Lifetime Rating: 9.90 / 10 All Stores Avg.: 8.12
6.50 Pricing of Products and Services
9.49 Likelihood of Future Purchases
9.43 Shipping and Packaging
9.67 Customer Service
9.33 Return or Replacement
Show Reviews Read all 827 reviews below.
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Visa / Mastercard
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Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
424 Peninsula Ave.  
San Mateo, CA 94401
customer support email:
help@borrowlenses.com
phone:
650-401-3639
customer support:
business hours (est):
Monday to Friday: 10am - 6pm  
Saturday: 10am - 4pm  
Sunday: Closed

FAX: 866-771-9358


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 BorrowLenses.com Customer Reviews - Page 4
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Reviews 46 - 60 of 834
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Featured Customer Review
Very Satisfied
Reviewer: seequent
Click Here to See the Profile for seequent

3/16/09 3:54 PM
An AWESOME company to rent from. They are recommended by top photographers in the industry! I had the equipment delivered in time and it was all set up ready to go!!! Highly recommended! Read More


Very Satisfied
Reviewer: jepabst
Click Here to See the Profile for jepabst

10/9/09 9:25 AM
This service kicks ass; I was more than happy with everything. It arrived one time, was exactly what I ordered and was so simple. Everything comes in a well packed box and all you have to do is put it back in there. Awesome work from these guys. I will no doubt do business again.  
 
I already wrote more about them here... http://jepabst.blogspot.com/2009/09/borrow-lenses-might-just-be-key.html

Very Satisfied
Reviewer: Nik929
Click Here to See the Profile for Nik929

10/9/09 7:34 AM
I was skeptical about renting from a company so far away.( I am in Florida.) I was wrong. They had exactly what I needed. It came on time, packed extremely well and easy to return. The equipment was in perfect condition.  
I called three different rental companies before using BorrowLenses. All of the other companies tried to talk me into bigger more expensive eqpt. Not borrow lenses, they gave me what I asked for without making me feel inferior for my choices. The other companies are run by snobby pros. I was beyond pleased with Borrow Lenses. I would and WILL suggest them to everyone I know.

Very Satisfied
Reviewer: babaloo22
Click Here to See the Profile for babaloo22

10/8/09 2:54 PM
Good clear communications with the folks at BorrowLenses.com. They returned emails and answered questions very quickly. The entire transaction went as expected. The lens was in excellent condition and packaged well. Convenient drop off at a local FedEx office for return with provided label. I definitely would use this service again, and I have already recommended it to others.  

Very Satisfied
Reviewer: ebrown88
Click Here to See the Profile for ebrown88

10/8/09 6:39 AM
I rented a Canon 24-105 mm zoom lens from BorrowLenses.com and it was a great experience. The lens was excellent and the rental process was quick and easy.  
 
I would highly recommend BorrowLenses.com to anyone looking to rent photographic equipment.

Very Satisfied
Reviewer: danamcdevitt
Click Here to See the Profile for danamcdevitt

10/7/09 8:45 PM
Excellent customer service. Polite, friendly, and fast. The lens arrived as promised and the whole process was a super easy and affordable way to have a special lens for a special shoot. I definitely will be a repeat customer.

Very Satisfied
Reviewer: mpg99999
Click Here to See the Profile for mpg99999

10/7/09 10:52 AM
Excellent service. I called in at 3:45pm on a Saturday to order lenses. They close at 4pm but said it would be no problem to wait a few extra minutes for me. I drove like a banshee and showed up at 3:59pm. Of course this was my first time, so I actually had to register and book the order via their computer. This took 10 minutes or so, but they were extremely friendly and didn't mind at all that I held them up from leaving on their Saturday.  
 
I'll continue to do business with BorrowLens and will recommend them to everyone I know.

Reviewer: honeywoney
Click Here to See the Profile for honeywoney

10/7/09 3:05 AM
BorrowLenses.com provides an amazing service by offering a wide array of lens choices, which I always find available for my schedule and nicely priced for my budget. I've rented from both Keeble & Shuchat and Adolph Gasser and, while both are good, they do not seem to have the selection/availability that I find with BorrowLenses.com. Also two thumbs way up for BorrowLenses.com's Customer Service.

Very Satisfied
Reviewer: pbr650
Click Here to See the Profile for pbr650

10/6/09 9:02 PM
Great experience. Had the rental earlier than forecast. Quick pickup and drop off. (Local rental)  
 
Would definitely use them again.

Very Satisfied
Reviewer: Calgarian in SJ
Click Here to See the Profile for Calgarian in SJ

10/6/09 6:33 PM
I used them for the first time after doing a search online, everything was outstanding. The lens was the exact model I was looking for, I loved the writeup on the website that not only has specs but also different situations to use it in and a few tips. Much to my surprise one of the locations was 4 miles from where I live in SJ - so I could rent it for 3 days and pick it up myself. Shot the party I was hired to do (could shoot from a distance instead of in people's faces), and then shot as much variety as I possibly could around the city with the remaining time. Loved the lens, heavy but the output was professional. Would definitely recommend to others and will rent again. Ease of use to rent and pay online very important. In and out of the store itself very quick.

Very Satisfied
Reviewer: kevinoshea
Click Here to See the Profile for kevinoshea

10/5/09 9:03 PM
My wife's best friend was married in Springfield IL on 9-26-09, and I went along as a personal paparazzi to the bride & groom. BorrowLenses was recommended to me from a photog friend as a reliable, and cost effective rental house compared to any local vendor, and boy was he right. I placed an order for the Nikon D50 and a the Nikkor 50mm f1.8 for a week rental. However, after placing my order it was found that the D50 was on call for someone else at the same time even though the computer system allowed me to make a booking.  
 
No worries! BorrowLenses was able to quickly, and efficiently sort out my problem, and I had a camera and lens well in time for the wedding. AND they gave me some great tips on shooting the wedding.  
 
BorrowLenses has great equipment, great deals, and AMAZING staff. I would recommend them to anyone, and will be coming back to them in the future.

Very Satisfied
Reviewer: Denzil
Click Here to See the Profile for Denzil

10/5/09 7:39 PM
This was the first time that I rented a lens from these guys and the transaction was very smooth! I found them through a simple Google search and called them right up that same day for a Giants game in the evening.  
 
I did a 3-day rental (since I'm local) but wasn't able to return the lens on my return day so I opted to extend my rental over the phone and the transaction was fluid. The staff is very friendly and very helpful. I will definitely suggest these guys to anyone looking to experience several different lenses at a mere fraction of the cost.

Very Satisfied
Reviewer: deanrob7
Click Here to See the Profile for deanrob7

10/5/09 4:43 PM
Excellent Company! I will definitely be using this company regularly. Knowledgeable staff, top equipment, reliable delivery, very helpful and accommodating. 5 stars!

Very Satisfied
Reviewer: kaytidwell
Click Here to See the Profile for kaytidwell

10/3/09 11:01 AM
I feel like I have found the best resource! The equipment was wonderful- plus the ease of the process will definitely be the reason I keep using them! I had no idea that such a place existed, but am thrilled that I found out about them. I give them 1,000 thumbs up!

Very Satisfied
Reviewer: Sergio748
Click Here to See the Profile for Sergio748

10/2/09 2:19 PM
This is my 3rd time renting from BorrowLenses.com. I can't recommend them enough!  
- always have my items in stock  
- items are always in excellent condition  
- easy and smooth transaction online  
- easy and convenient pickup location  

Very Satisfied
Reviewer: metromm50
Click Here to See the Profile for metromm50

10/2/09 1:48 PM
Ordering was quick and easy. A phone call for additional information about delivery and return was returned promptly. The camera and lens that I rented arrived on time and in excellent working condition. When it came time to upload the photos to my Mac, I encountered a problem and called BorrowLenses.com for support. A tech returned my call within a half hour and while he could not tell me exactly where to find it online, he did point me to Nikon transfer software that was required (I was using a USB cable and not a card reader). Per his recommendation, I have now purchased a card reader - much faster! They acknowledged receipt of the camera and lens in good condition promptly. I would rent from them again and recommend them to others.

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