Order process was smooth and easy to understand. Knew exactly what I was paying, the terms of renting. (when rental period started, when I needed to ship equipment back by, etc)  
 
Had an issue with only getting one tracking number (the items were split between two packages and I had to pick up at the shipping center) but a quick call got me a helpful rep that sent me over an e-mail with the second tracking number just in time to pick up the second package before FedEx closed, score!  
 
I just got my confirmation e-mail that the equipment arrived back safely and my order is now complete. Everything was so straightforward, I would definitely rent from BorrowLenses again.

It was so easy to rent the camera body. I had 1 whole day before needing to do an important shoot. The canon 5D arrived within 24 hrs from West coast to East Coast!

The best rental place I've ever dealt with! Rates are below average, the equipment is in great condition, very friendly customer service. A real pleasure to deal with!

Excellent service. I used the website to set up a lens (Sigma 10-20mm f/4-5.6 EX DC HSM for Canon) to borrow for the week. Since I work nearby I opted to pick up the lens in the store; I was in and out in 5 min both for pick-up and drop-off. I'll definitely use their services again. Good lenses cost tons of money and if I really only need one for a few days, renting is the way to go.

Borrowlenseswere great to deal with, I LOVED the lense they sent me, and I will be doing more renting in the future now that I have found them.

Great experience ordering from this company. I ordered last-minute, but the camera arrived on time, in great condition and with very clear return instructions. Couldn't have asked for better. I will definitely be using this company again if I am in a similar bind.

Wonderful company to order from! My lens was shipped right on time, and worked perfectly. I will definitely be using them again for all my future camera rental needs! Thanks!

This was my first rental with BorrowLenses.com and it turned out to be very effortless and my experience has been really good. The staff were very responsive to my questions (via email) and the quality of the lens was great. I would definitely rent from them again.

Man these guys are great I am not a Pro & I can’t afford a lot of the lenses of there so it’s nice to have a place where I can rent them. Oh yeah if you don’t know what lens to get to fix your camera just ask them they helped me out. I recommend them to everyone I know and will be using the more often.  
Thanks Borrow Lenses  

Highly recommended, an easy website to use, a fast easy pickup from their store in san mateo, the lens was in excellent condition and returned it with no problems at all. I will definitely use them again, for big lens rental it is way more cost effective for me than buying.

Excellent range of equipment for rental. Besides renting a lens, I rented the LensAlign tool for adjusting focus on all my lenses. Great way to get at equipment that you wouldn't purchase but could use just once in a while. Nice friendly place with good prices.

Best customer service EVER! Called several times with questions, always got a LIVE person who was very helpful and patient. Lens came super fast and was PERFECT. I was really sad to have to send it back! Ordering from them again this week. Such a great company, I have already referred several friends.

This is my second rental from Borrow Lenses and I was very happy with the extra effort to call when there might be a delay on my order. They were STILL able to get my order to me on time.  
 

Wonderful experience! This company exceeded my expectations in every way. Highly recommend them to anyone in need of rental gear.

BorrowLenses is an excellent hassle-free way to get lenses needed for any occasion. I will definitely be returning next time I need a lens rental.