What a wonderful ebay experience! I purchased a Nikon D70 kit and have been extremely pleased with the customer service as well as the fast shipping and professional attitude I have encountered with Cameta Camera.
I bought a Sigma 15-30mm lens for my new Canon XL Rebel to do a rush job(I sell/re-fit/construct Yachts in Ft. Lauderdale as Signature Marine) on a used 65' Hatteras & needed to get the photo's e-mailed to Kuwait (new owner) . What an experience buying from the internet & especially Brooklyn NY. Fortunately I ran across Cameta Camera who gave me the best price I could find any place on the internet & who actually delivered in 3 days to my door. I never write reviews, however, after dealing with all the scammers in Brooklyn & other places, I must give a A+ to these guys & girls!! Thanks
Cameta Camera
They took my credit card info over the phone and were very polite. Didn't push anything on me that I didn't want, unlike many camera sellers. The order was shipped 2 business days after the sale was completed, and arrived 2 days later, as described. The product worked great, and everything was packed nicely into the box. I have no complaints at all about this transaction. Would definitely repeat.
-Reece
Horrible Store Don't Buy!!! I ordered a $1000 nikon 5000 scanner. It came with NO SOFTWARE OR MANUAL and the company after 4 weeks of e-mails REFUSED TO SEND SOFTWARE OR MANUAL and I cannot operate my scanner!! They were very deceptive and underhanded and wicked uncaring and GREEDY!!
This was my first purchase from cameta - a manufacturer refurbished Nikon LS 9000 Scanner.
The salesperson was very polite and competent. They got the scanner shipped to Germany very fast and were patiently answering my e-mails about the status of the item, even suggesting a very attractive international warranty extension.
I purchased a bundled kit on eBay. The kit consisted of a Nikon D100, a Nikkor 28-80mm G series lens, a battery pack(MB-D100) and a Nikon camera bag. The total cost was $1,120. Very reasonable for this gear and it was brand new, factory sealed with a Nikon warranty. The original shipping costs for standard 3 day UPS were $18 + $4 insurance. I spoke with Bill at Cameta and I asked for UPS next day(too bad they didnt use FedEx...I hate UPS). Next day Air Saver was $60. Bill was very friendly and my gear arrived the next day as I requested. Ive been using eBay since June 01 and whenever I buy something expensive I usually do research on the product and the seller. I found out that Cameta has been in business over 20 years and they have over 100,000 positive f/b on eBay. I will probably use them again. Great prices and good service. No hassels at all! :)
I bought a reconditioned D2H from Cameta during the feeding frenzy of the D2x launch. I bought it on the Ebay site. This is just the latest of my major purchases from this firm but I feel that this transaction was typical of the others.
I got exactly what was described in the auction EXCEPT that I received a 90 day Nikon factory warranty IN ADDITION to the promised 1 year Cameta warranty. The camera was described as a refurb. It only had two or three hundred shutter actuations on it when it arrived. It was "as new" in all other respects. The battery, charger and paperwork were new.
Six months (and three thousand exposures) later the dreaded (and common) D2H metering problem occurred. I sent the camera back to Cameta and had it delivered back to me three weeks later in perfect condition.
As far as I am concerned, Cameta's performance has been flawless. They have beat my expectations every time.
Got both my Nikon 17-55 f/2.8 and most recently my d2h from cameta and very much enjoy dealing with them.
I got my 17-55 using the "buy it now" on one of their ebay auctions and was very pleased it shipped out within 24 hours. When I called to inquire the same day as the auction ended they were happy to look up my information and confirm shipping, etc. - friendly and nice to deal with, and they followed through 100%.
For my d2h, I simply called and ordered one of their demo cameras and likewise whty were honest and straightforward and made me feel good about giving them my business.
I will definitely deal with cameta again and rank them as one of the best camera stores I have ordred from.
Have purchased digital SLR and additional lens from CametaCamera in the last 2 months. Talked to salesman when I purchased the camera and he offered additional items on sale but was not pushey or rude. I declined and he said fine. Shipped camera and lens fast and both items were delivered fast by UPS. Would recommend this seller to anyone.
Completely hassle free purchase from E-bay store. I was even able to modify the package after purchase. Shipment was quick. Sales staff was courteous and helpful. Products were new as described. No pressure to buy additional accessories, but they were offered. I will definitely use them again.
Have made purchases from Cameta Camera many times. Most recently bought a Nikon D2H. Their prices are competitive and their customer service is exceptional. I usually deal with Ray Allen (sales rep) when I go there - nice guy.
i've never had a good feeling about this store; i've been to their physical location twice and been ignored each time, and even that aside, it just doesn't feel like a helpful or friendly place. but i was eager to get my hands on a Nikon D2X and found that Cameta had them - and because this is a highly sought-after and as yet hard-to-find camera for which they knew people would pay a premium, they were taking advantage of the situation and selling the cameras on eBay in a successful effort to gouge each buyer for hundreds more than the camera's standard street price of $4999 and change.
i thought this was slimy, but like many people, i wanted the camera badly enough to overlook it. i figured that if they had them for sale on eBay, they probably had them for direct sale as well, so i called the store and asked and was told yes, they had them - for $5,199.00. i immediately said, "forget it - i was looking for $5000" and was told the saleswoman would see if She could do that. She put down the phone, and in about ten seconds picked it back up and said they could do $5000.00 (i still wonder whether She actually asked anybody or was just making it seem like She had). from then, the purchase and delivery were problem-free - until i found myself having problems with my camera and called Cameta for help. i wound up talking to a guy who was clearly much more salesman than photographer, and who basically saw my call for support as an opportunity to pitch an extended warranty to me that i had been told previously could not be purchased except at the time of the sale - which indicates that in addition to the other questionable practices, i was lied to as well. the guy offered next to no useful help - he spent a long time talking about mechanical problems and sophomoric user errors irrelevant to my situation - but he did try to squeeze more money out of me.
i now regret having been impatient and bought my camera from Cameta, because i know from experience that the staff at Berger Bros. or B&H would be far more helpful to me. fortunately, the one useful thing the salesman did do was to confirm my suspicion that one of my lenses might be at fault...and i bought the lens at B&H, so getting help - at least with this particular problem - should be easier from this point on.
i do not recommend Cameta Camera. it's very clear to me that, unlike some others who sell camera equipment because they know and love photography, Cameta is in this business for no other reason than the money, and as much of that as they can grab.
This review was modified by its author, plaintiger, on
4/28/05 10:16 PM.
I ordered a Canon Rebel XT package from this online reseller over eBay. I called them up twice befored I ordered to discuss the lenses and add ons that were included with this package. The gentleman was extremly friendly and didn't try to hard sell me. When I finally did call back to place my order, he was courteseous and never once tried to upsell me into anything that I didn't want or need. My order came the day that they told me it was supposed to arrive and everything was intact and as promised. The spare battery didn't charge at all, but when I called their customer service they were extremely apologitic. They gave me instructions as to how to send it back, and within one week I had a new spare battery that worked fine. No extra charges for shipping or any hassle what so ever. This company is for real and it seemed like they really appreciate my business. No complaints what so ever. I would buy from then again and I am recommending them to all of my friends and family!
We ordered a Nikon D2HS, Nikon 70-200 VR f/2.8, Nikon SB-800 speedlight, and an extra Nikon EN-EL4 camera battery for the D2hs. The total was over $5,000. The transaction was FLAWLESS. We have now placed almost $10,000 worth of orders with Cameta Camera and have NEVER had a problem.
Camera Dealers with low customer satisfaction ratings I would not even consider doing business with, regardless of their advertised prices. Remember... if its too good to be true.. then the company is most likely a rip-off operation.
This last transaction with Cameta was actually amazing, because it was a complicated purchase (due to administrative specifics on our end). Cameta was able to work with us every way to ensure a smooth and quick multi-part transaction that we required to be Next Day Air shipped, and the order processed in a minimal amount of time.
My hat is off to Cameta who communicates via email excellently.
I would guess that in the rare cases where people have had problems with established companies like Cameta, B&H, and a few others, usually don't have their ducks in a row when they communicate or place an order with the company.
We archive all our receipts, rebates, emails, etc... and have never had a problem. We also have a rule that protects us as a buyer. "If we don't see it in writing, then it isn't legally enforceable or necessarily true". This keeps us from "assuming" anything. If a company puts something in writing (whether it be email or an advertisement), and they don't give you what you paid for.. then sue them, and have copies of your receipts, their advertisements, etc., etc., in hand. THAT is called having your sh*t together when there is a problem. Otherwise, you're wasting your time.
Cameta Camera, B&H and a few others in NY are great to deal with. Stay away from places like Broadway Photo, Marine Park, and other scamming bait-n-switch operations that take money from fools everyday ! Only purchase from those with good reviews from actual customers !!!
Teila K. Day
This review was modified by its author, teiladay, on
7/9/05 12:59 PM.
I purchased my Nikon D70 from Cameta Camera through Ebay. I am new to the camera market and they were very helpful and absolutely no pressure. I have had to call the company several times and I must say the service was the best I have ever had! They solved my issue, they were very polite and went far beyond what I expected. I have told several friends and they are going to purchase their next camera from Cameta!!