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Store Rating and Reviews CametaCamera

Homepage: http://www.cameta.com Shop Now at CametaCamera
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 8.67 / 10
Six-Month Reviews: 32
Lifetime Reviews: 154
   
Lifetime Rating: 8.86 / 10 All Stores Avg.: 8.15
7.50 Pricing of Products and Services
8.44 Likelihood of Future Purchases
9.03 Shipping and Packaging
8.13 Customer Service
6.79 Return or Replacement
Show Reviews Read all 154 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
253 Broadway  
Amityville,NY 11701
customer support email:
support@cameta.com
phone:
800-991-3350
customer support:
800-991-3350
business hours (est):
9:00am - 6:00pm Mon-Wed  
9:00am - 8:00pm Thur  
9:00am - 6:00pm Sat  
10:00am - 4:00pm Sun

FAX:


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 CametaCamera Customer Reviews - Page 5
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Reviews 61 - 75 of 152
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Very Satisfied
Reviewer: photog673
User Rating: 
Click Here to See the Profile for photog673

7/31/08 4:31 PM
What a pleasant surprise. Like many of you I knew what I wanted yet was amazed by all the hype and across-the-board prices. So I made my way to Amazon and saw the best prices for my needs (Nikon D80, D200, Batt holders, and other items) were at Cameta. I am leary of Ebay anymore so I did some more research, some of it here. I called them and spoke with Enzo. Quite Nikon-savvy and very helpful. I chose on the spot to order from him. He took the order making suggestions along the way. No hype, no pressure. Had everything in stock. As it was a thursday he said the order would go out monday. Friday I got an email from the billing dept that my CC had been denied. I called and spoke again with a real professional. Went to the bank, got a one time release on the daily cap and the lady ran it for me right while I was standing in the bank. Success. She was as pleased as I was. Congratulated me on my purchase and wished me happiness with my new stuff. Can you imagine? Anyway, I guess what I am trying to say is that in this time of govermental ripoff and fluid truths, it is refreshing to do business with a group of professionals that does what it says it is going to do. Owen  
 
Addendum-Monday I got the invoice email. One piece was backordered. Called tuesday and was told the item had come in and was shipped that day free. All but the one piece arrived in two days. The last item will be here today (three days) Nicely done!

Very Satisfied
Reviewer: welmoe
User Rating: 
Click Here to See the Profile for welmoe

7/8/08 2:18 PM
As a recent high school graduate, I had asked my parents for a new camera (Nikon D40 actually). They gave me the 'ok' nod and that's when I started doing some research. I looked at various websites for the best deal and at the time, there was this too-good-to-be-true package on eBay. Then my friend suggested to me that a lot of eBay items especially cameras were grey market items. So then I turned to Amazon.com which seemed quite reliable as I had ordered numerous school supplies from there in the past. The Cameta Camera package stood out like a sore thumb! Nikon D40 with an 18-55, 55-200VR, 4GB SDHC card and card reader, a cleaning kit, and a Nikon travel bag. All of this for a only $678 (shipping fee included) I even called CametaCamera the day before I purchased the camera to make sure that the 55-200mm lense was in fact VR. (It was) The person who I talked to was very straightforward and polite. I tracked the progress of the package online every single day. One downfall was that the shipment was delayed by UPS because of fires, but that's UPS's fault not CametaCamera's. My package arrived yesterday and everything that was advertised online was included. Everything was secure and unopened. Everything works fine (so far). I'm very glad that I ordered from Cameta Camera. I would definitely recommend this store to any photographer looking for a new camera or accessories.

This review was modified by its author, welmoe, on 7/8/08 2:22 PM.

Very Satisfied
Reviewer: Axistilt0
Click Here to See the Profile for Axistilt0

7/3/08 12:26 PM
While searching online for a Nikon D40 body I came across Cameta Camera. Since I only needed the D40 body, they offered exactly what I needed. I was lucky enough to win an eBay auction for the exact item and paid promptly. The body was shipped very fast and received in no time. The total experience was very satisfying and I recommend Cameta to anyone.

This review was modified by its author, Axistilt0, on 7/3/08 12:30 PM.

Very Satisfied
Reviewer: dielotr
User Rating: 
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5/29/08 3:11 PM
Ordered a Nikon D60 DSLR kit package w/ 2 lenses, 18-55 mm AF-S VR, and 55-200 mm AF-S VR, both zoom-nikkor. Also came with Nikon bag, spare battery, SD card reader, image recovery software, and microfiber cleaning cloth.  
Very affordable price of $830- considering the body alone goes for $650 in some places.  
 
Cameta shipped the next day- I didnt even request any fancy shipping. I received everything 3 days after I ordered.  
 
Very satisfied. Everything is authentic Nikon products. Also came with some warranties. Everything works great.

Very Satisfied
Reviewer: tekkamanxp
User Rating: 
Click Here to See the Profile for tekkamanxp

5/27/08 2:22 AM
Ordered a refurbished (factory demo) XTI Camera w/Kit Lens from their Ebay auction web store. Came with everything they advertised. Came with the Kit Lens, Lens Cleaner, Camera Body and everything works fine, and a certificate for a 1 year warranty from Cameta. i haven't used the free 50 Prints they offer through clarkphoto but other than that everything else came in order.

Very Satisfied
Reviewer: hongm
Click Here to See the Profile for hongm

5/22/08 2:27 PM
I ordered a tripod a few weeks ago and it arrived as promised without any problem. The tripod was too big and heavy. I requested a return and shipped it back within the return policy period. The return was handled very fast and I received the refund notice. I highly recommend Cameta Camera.

Somewhat Satisfied
Reviewer: rallyman
User Rating: 
Click Here to See the Profile for rallyman

5/22/08 7:29 AM
Ordered the following accessories through Amazon for a Sony A350: Transcend 8GB 133x CompactFlash (CF) Memory Card with USB 2.0 Card Reader + Universal Memory Card Case + 5-Piece Cleaning Kit. Cost was $59.95 plus $9.95 S&H.  
 
Everything was satisfactory and I was kept informed about the progress of the shipping including the timely notice that it had left the store. Only objection I had was that in comparison to others the S&H is about $3 too high.

Very Satisfied
Reviewer: Timskis6
User Rating: 
Click Here to See the Profile for Timskis6

4/18/08 7:48 PM
Ordered a refurbished E-410/14-42mm and some accessories and came in perfect condition. Couldn't be happier.

Very Satisfied
Reviewer: ClarkeR
User Rating: 
Click Here to See the Profile for ClarkeR

4/18/08 5:10 PM
I ordered a Nikon D300 body from Cameta by phone at about 9% below market price. I asked if Capture NX was included and they said that they thought it was no longer included. They asked if I wanted the Nikon USA extended warrenty and I said no. There was no high pressure of any kind. I selected UPS ground shipping and they indicated it would probably arrive on Friday. They sent a UPS tracking number several day later and the unit arrived on Thursday. The camera was in good shape and did include Capture NX and the Nikon USA standard warrenty.My credit card was charged the correct amount.

Very Satisfied
Reviewer: thomlcooper
Click Here to See the Profile for thomlcooper

3/1/08 4:19 AM
Purchased a wide angle lens for a Canon camera. Fast delivery and extremely good communication. This is my second purchase from Cameta and both were good experiences. Try them out.

DON'T KNOW
Reviewer: mwp
Click Here to See the Profile for mwp

2/29/08 1:11 PM
I just ordered from Cameta so i have no personal input yet. However, I just read a few pages of reviews and had to laugh at some of the negative ones.  
first, a guy from Asia won on eBay, and by his own admission, didn't read Cameta's terms, NO SHIPPING to Asia !! It didn't occur to the guy that shipping certain camera equipt back to Asia was illegal. YEY he had the nerve to blame Cameta for that, and that they would not make an exception. IDIOT!!  
Next, a guy complained that he orderd some items through the store, and they didn't ship until 3 days later (even though some of the days were part of a weekend) Gee, I never knew that same day, or next day shipping was the law?  
I like things fast too, but her, I am not going to give a store a black mark for such crap.  
I just ordered a battery grip for my Nikon DSLR. I am supposed to get it Wed.or Thurs. next week (March 6-70 I will post again if I have a problem, but for now people.....it is hard enough finding a good store esp. with all the Brooklyn scam stores, so give a generally good store a break. If you are very happy, or VERY dissastified, sure, post. But if it is just a very minor problem ...don't.

Very Satisfied
Reviewer: califeric
Click Here to See the Profile for califeric

1/14/08 10:47 PM
Good transaction, would use them again. A little slow on the order shipment, however they are very good on all other aspects.

Very Satisfied
Reviewer: magentaii
Click Here to See the Profile for magentaii

1/9/08 4:16 PM
First time I've ordered from Cameta and was very satisfied with my purchase. Order processed and shipped quickly. The camera bag and accessories I purchased came exactly as described and in excellent condition. Thank you!

Very Dissatisfied
Reviewer: briancorll
User Rating: 
Click Here to See the Profile for briancorll

1/8/08 5:20 PM
Sold a lens on eBay with Buy It Now, informed me that they could not ship because "lens was damaged". Wouldn't it have been prudent to check this *before* the auction ? Another was very over-priced. I could have gotten it on Amazon for 50% less. Customer service ladies nice, sales guys are typical arrogrant and ill-mannered New Yorkers. Don't know how to say "Goodbye" after a phone call. They just hang up on you.

This review was modified by its author, briancorll, on 1/8/08 5:22 PM.

Dissatisfied
Reviewer: rang
Click Here to See the Profile for rang

1/4/08 5:01 PM
On the net prices are close so the distinguishing aspect is now customer service. I ordered a Canon 30D. Specified 2day ship so I would have it before 12/31 & 01/01 shoots. Called on 24th to add a grip for another body and reduction in price on the 30D grip based on their net price. This was before shipment. No email on the 26th confirming shipment. Asked why on the 27th call to them. C/S said any additions delay shiping by a day. I said no one told me! They said it is company policy. So I had to pay $31.00 more for next day to meet my deadline (which I mentioned several times during the previous conversations process).  
So I resorted to asking in last conversation..."Are there any more gotchas...tell me NOW!!!"  
Shouldn't have to resort to that line of questioning if you are listened to the first time.  
I would buy from them again but I would make very sure to have them repeat to me when I said I need it by and why so that it is firmly in their mind and they can they mention to me any detailed gotchas I need to consider.

This review was modified by its author, rang, on 1/30/08 5:30 PM.

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