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Store Rating and Reviews CametaCamera

Homepage: http://www.cameta.com Shop Now at CametaCamera
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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ResellerRatings Elite Member
  
Six-Month Rating: 8.67 / 10
Six-Month Reviews: 32
Lifetime Reviews: 154
   
Lifetime Rating: 8.86 / 10 All Stores Avg.: 8.15
7.50 Pricing of Products and Services
8.44 Likelihood of Future Purchases
9.03 Shipping and Packaging
8.13 Customer Service
6.79 Return or Replacement
Show Reviews Read all 154 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
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Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
253 Broadway  
Amityville,NY 11701
customer support email:
support@cameta.com
phone:
800-991-3350
customer support:
800-991-3350
business hours (est):
9:00am - 6:00pm Mon-Wed  
9:00am - 8:00pm Thur  
9:00am - 6:00pm Sat  
10:00am - 4:00pm Sun

FAX:


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 CametaCamera Customer Reviews - Page 2
Page 2 of 11sort reviews by:
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Reviews 16 - 30 of 152
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Very Satisfied
Reviewer: adurgoji
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10/16/09 12:18 AM
the shipping service is very good...the package had everything what ever they have mentioned in the sale. Friendly customer service. I received the package on time. I was able to place order very easy and quickly. Friendly online order processing.  
 
Thanks  
Aravind DUrogji

Very Satisfied
Reviewer: joserlebron
Click Here to See the Profile for joserlebron

10/15/09 10:27 AM
The price was excellent and the service very good.

Very Satisfied
Reviewer: sabrina101
Click Here to See the Profile for sabrina101

10/13/09 8:17 PM
I was told about Cameta Cameras by a friend and found myself a little skeptical of the the possible savings.I done alot of research in stores and other web sights and found that Cameta had them all beat hands down. The ordering and receiving the merchandise was really simple. I am so pleased with my camera, I'm having so much fun with my camera and looking forward to the next upgrade. Sabrina Brady

Very Satisfied
Reviewer: snapwrap
Click Here to See the Profile for snapwrap

10/13/09 5:28 AM
Yet ANOTHER EXCELLENT INTERNATIONAL TRANSACTION. Solid protective packing, prompt & order informative emails rapidly delivered.

This review was modified by its author, snapwrap, on 10/22/09 3:41 AM.

Very Satisfied
Reviewer: gwesto01
Click Here to See the Profile for gwesto01

10/12/09 10:03 AM
Great product selection, best price, and fash shipping. Look forward to future business.

Very Satisfied
Reviewer: grayhare
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10/11/09 7:06 PM
Quality Product at a great price, very fast shipping and response to my question about the order.

Reviewer: bjblack16
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10/9/09 8:30 AM
This transaction was great! Quick and easy! First it was a great package deal; I recieved what I wanted and more! Second, it came quick! Love it, love it, love it! I would definitely by from Cameta Camera again!

Very Satisfied
Reviewer: smallwoodien
Click Here to See the Profile for smallwoodien

10/2/09 3:25 AM
Excellent service, quick postage, very competitive  
price.  
I just wish you had a store in the England.  
10/10  
 
Thanks  
David

Very Satisfied
Reviewer: gpgm
Click Here to See the Profile for gpgm

9/9/09 6:46 PM
I was dead scared but can't pass up on a Nikon D300 Factory Demo package they were selling on ebay,so after reading a few online reviews about the store, I closed my eyes and took the risk. Package arrived 5 days later and the camera is brand new,in perfect working condition and amazingly spotless. It almost made me forget I bought a factory demo. The 2 lenses, 133X Compact flash, spare battery and cleaning kit were all new. I can never be more satisfied with my decision and purchase. Cameta earned my trust and confidence. I'm looking for more accessories on the website as I'm writing this review.

Very Dissatisfied
Reviewer: poorlens
Click Here to See the Profile for poorlens

9/5/09 9:59 PM
I have similiar experience with veryslick. I ordered D60 outfit and found an uncleanable dust in the 18-55mm lens so I sent it back for inspection. A gentleman called me and told me he can do nothing with the problem but he can replace me a BRAND NEW lens if I purchase 2yrs extended warranty and other items. I agreed the deal and received my "new lens". However when I registered the lens I found the card was filled by someone from Boston. The lens was pre-owned. and pictures took by this lens were not good. I called and emailed to them and finally I am happy I got full refund. Had it was a not filled register card, I'd nerver thought they sent me a pre-owned lens as a BRAND NEW lens. I thought I was just not luck, but now I believe I am not alone.

Reseller Reply    
Posted by
9/6/09 1:29 PM
The original lens returned was not exchanged as there was no problem found. The offer to either courtesy exchange the lens was made or buyer could upgrade to a pro kit with an extended warranty for the camera (which he did not originally purchase) and a brand new lens was made. A brand new lens was shipped to the buyer. Buyer was still unhappy with the sale so a full refund was issued as an accommodation.

CametaCamera
cameta

Very Dissatisfied
Reviewer: veryslick
Click Here to See the Profile for veryslick

9/3/09 10:49 AM
I was one of the unlucky ones. Purchased from ebay a Canon XSI kit. I am disappointed that the item was described in auction number 200364923848 as new and never opened/sealed, but I received an open box grey item, with warranty card torn off and missing. There were smudges on the LCD screen. There was also a lot of dust on the sensor which I saw from performing the printout test on white paper. I needed it soon as a present for my kid. Buyer beware, I think they just try and send whatever they have and if nobody complains it is their gain.  
 
this is a response to the seller's response:  
 
I never received any advise on contacting Canon, nor was I given the option to return for a refund, I requested for an exchange which was never processed. Why in the world would a seller keep the portion of the warranty card. As far as I know, warranty cards are to be mailed by the owner to the manufacturer, not kept by the store. BUYER BEWARE!!!!

This review was modified by its author, veryslick, on 9/8/09 5:53 PM.

Reseller Reply    
Posted by
9/9/09 9:26 AM
Item was sold exactly as described. Factory sealed means as it was shipped from the factory/manufacturer. Items are not sold shrink-wrapped as Canon does not package them in that fashion. We advised the buyer he can call Canon to confirm these details. Warranty card was “torn” as the seller must retain the dealer copy of the warranty card for proof of sale for the manufacturer; again this may be confirmed. Buyer was offered a return for a refund of the purchase price as we did not want him to keep something he is not happy with. Buyer chose not to return the equipment.  
 
UPDATE:  
The offer for a return for a refund was provided in the voicemail left for you on 8/15/09. The copy of the warranty card you keep referring to is the "dealer copy" which we must keep as proof of sale for the manufacturer. You can confirm said details with Canon USA directly.

CametaCamera
cameta

Very Dissatisfied
Reviewer: TheManWithPlan
Click Here to See the Profile for TheManWithPlan

7/29/09 11:25 AM
I PURCHASED A NIKON D60 KIT FROM THEM, AND THE KIT HAD PROBLEMS. ALSO I WAS PLAIN NOT HAPPY WITH THE PICTURE QUALITY AND I CALLED ASKING TO EXCHANGE FOR A CANON EOS 40D BODY AND THEY SAID THAT I WAS TOO LATE FOR THE 2 WEEK RETURN PERIOD. I WAS LATE BY 1 LOUSY WEEK! ANY OTHER STORE WOULD MAKE SURE THAT THE CUSTOMER WAS HAPPY BUT THEY EVEN TOLD BE THE OWNER DOES NOT EVER ANSWER THE PHONE. THE SERVICE WAS HORRIBLE. NEVER DEALING WITH THEM AGAIN.

Somewhat Satisfied
Reviewer: vpdura
User Rating: 
Click Here to See the Profile for vpdura

6/30/09 7:35 AM
A little slow to ship, but good prices.

Very Dissatisfied
Reviewer: apolsk
Click Here to See the Profile for apolsk

6/26/09 1:04 PM
I have ordered a used lens described as mint. The lens had several scratches on the front glass. Returned the lens, they have refunded only the price of the lens but not shipping and they are not returnng my calls or emails. Once I was able to get trough to their used department and they immediately hung up on me. Very rude. The lens is back on sale on their site with the same description and price.

This review was modified by its author, apolsk, on 6/26/09 1:10 PM.

Very Satisfied
Reviewer: maddiecassie
Click Here to See the Profile for maddiecassie

6/24/09 3:33 PM
I researched and read a lot of reviews before ordering my refurbished D90 from Cameta. But the price was right and the reviews were good, so I took a chance. The camera came quickly, in time for my daughter's graduation which I wanted to use the D90 for. I was so excited.  
Unfortunately, although the camera looked to be in pristine condition, there was a large blue line through the display whenever it was on.  
After agonizing (cuz that's my style) I called Cameta and expected to hear excuses and recordings. Instead I got a real live person who was understanding and offered me the option of a refund or an exchange.  
I selcted refund and then after an hour or so, I reconsidered and called them back to switch to an exchange.  
They were awesome, even making arrangements to send me the exchange in advance so I didn't have to wait. Yes, they'll charge me for a second camera but they'll refund it when they get the first one back.  
So they said it would ship second day air and be there Tuesday. They'd send me an email with tracking.  
The email never came so I emailed them. I heard from them on a Sunday saying they didn't get the package to shipping in time so they'd ship it Monday and over night it.  
The replacement camera arrived on Tuesday as promised and it's fantastic. Pristine condition just like the last one, but with no display issues. I love it!  
And it's worth noting that Cameta gets the cameras from Nikon already packaged. They don't check them, they're relying on Nikon. Clearly one just slipped through the cracks.  
I couldn't be more surprised about the quality of the service and professionalism I've gotten from Cameta.  
They are a quality online retailer!  

This review was modified by its author, maddiecassie, on 6/26/09 12:50 PM.

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