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Store Rating and Reviews Laptop Parts Expert

Homepage: http://www.laptoppartsexpert.com Shop Now at Laptop Parts Expert
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 7
Lifetime Reviews: 21

   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 8.15
7.50 Pricing of Products and Services
10.00 Likelihood of Future Purchases
9.64 Shipping and Packaging
10.00 Customer Service
10.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
Which companies are Merchant Members?
Show Reviews Read all 21 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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 Laptop Parts Expert Customer Reviews
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Reviews 1 - 15 of 20
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Very Satisfied
Reviewer: arglong
Click Here to See the Profile for arglong

11/6/09 11:40 AM
Excellent customer service. The person answering the phone,was extremely helpful. I ordered the wrong part and they were great at exchanging it to what I needed.I received a credit on the return very quickly. Very dependable. Very fast delivery. Would buy from again!

Very Satisfied
Reviewer: TonyynoT
Click Here to See the Profile for TonyynoT

10/9/09 2:54 PM
Speedy and Awesome Communication!  
Lightning Fast Delivery!  
And most importantly, the Adapter Fits and Runs my Laptop Great!!!  
Thank you Laptop Parts Expert!!!  
Tony

Very Satisfied
Reviewer: heavensent1979
Click Here to See the Profile for heavensent1979

10/8/09 9:26 PM
Best experience ever. Very easy to order. The site is very informative. Super fast shipping. I ordered my keyboard on the 5th and I received it on the 7th! They e-mailed me with the updates and tracking information right away. I definitely would recommend this business to anyone. If I ever need anything for my laptop in the future they will be the only site I buy from. Thanks for the great experience!!  
 
Mariah S.,AZ

Very Satisfied
Reviewer: creona
Click Here to See the Profile for creona

10/1/09 2:22 PM
Laptop Parts Expert provides a great personalized service. My call to their service center was answered quickly by a courteous representative (Jeremy) who researched my requirement, completed the transaction and shipped the needed parts (which were received the next day). I will use Laptop Parts Experts again and will recommend their services to others.

This review was modified by its author, creona, on 10/1/09 3:10 PM.

Very Satisfied
Reviewer: whittierpc
Click Here to See the Profile for whittierpc

9/24/09 7:09 PM
Laptop Parts Expert is amazing!! There service is awesome, there order fulfillment is incredible, I love chatting and asking questions because they are always to the point and VERY helpful!  
 
I am VERY glad I found them and would recommend them to ANYONE!!q

Very Satisfied
Reviewer: SanDiegoDave
Click Here to See the Profile for SanDiegoDave

7/22/09 3:05 PM
They have a great website. The information helped me make the decision on which battery to buy. Even if I could have found at a little lesser cost elsewhere, they earned the sale with all that supporting technical information. And I like their shipping process. I was kept informed the whole way as to the status of my order. I will use this company again for my next order.

Very Satisfied
Reviewer: dlongstreth
Click Here to See the Profile for dlongstreth

5/11/09 4:38 PM
Needed replacement keyboard. Laptop Parts Experts provided an exact duplicate, quickly and affordably.  
Great experience!

Very Satisfied
Reviewer: rrosenwald
Click Here to See the Profile for rrosenwald

5/4/09 12:37 PM
Excellent service. One of the memory chips was defective and they promptly replaced it.

Very Satisfied
Reviewer: FrRomano
Click Here to See the Profile for FrRomano

4/22/09 11:38 AM
I am very impressed with this Company's service, professionalism, and superior communication. I have been kept informed of every step taken on my order. They offer "VERY" reasonable shipping and part's cost. Then, when I thought all was done, I receive a very professional Invoice for my records. I most highly recommend Laptop Parts Expert Company to anyone needing computer parts!

This review was modified by its author, FrRomano, on 4/22/09 11:46 AM.

Very Satisfied
Reviewer: jktrocke
Click Here to See the Profile for jktrocke

2/20/09 8:02 PM
Put in an order on Sunday afternoon, had it by first thing Thursday morning. It had to travel half way across the country via GROUND shipping. The part was perfect and well packed.  
 
It's a part for an older machine and I had a horrible time even finding it. All the sites that had it "out of stock" were charging $30 more for the privilege of having to wait an indefinite amount of time on a list. I thought it was too good to be true when I found it cheaper and in stock, but I was wrong.  
 
I am a very, very happy customer.

Very Satisfied
Reviewer: BuyBest
Click Here to See the Profile for BuyBest

1/20/09 4:44 PM
Outstanding Service! I ordered a Sony Vaio keyboard yesterday afternoon and received it today via FedEx regular ground. I called Jeremy yesterday with some product/order questions and the phone was promptly answered and he clearly responded to my inquiries. It always pleasing to receive such great service with competitive pricing.

Very Satisfied
Reviewer: midnightpc
Click Here to See the Profile for midnightpc

12/29/08 6:02 PM
second time ordering and have noted 1. a very automated system, which is super because it is fast, efficient, and keeps me up to date with accurate status emails every step of the way! 2. the drill-down system to find parts WORKS! it is a lot easier to find the part i need here compared to some other sites, and there is frequently a picture, too, just to be sure.

Very Satisfied
Reviewer: David595
Click Here to See the Profile for David595

12/26/08 7:02 PM
I ordered a part about 4:30pm on 12/22/08 and it arrived at 4:30 the next day. The company clearly wasted no time in processing the order and getting the part to FedEx. The website was clear and easy to use so that I was fairly confident that the part would operate correctly on my model. It was a very satisfying purchase and I recommend them higly.

Very Satisfied
Reviewer: revmccool
Click Here to See the Profile for revmccool

12/17/08 7:36 PM
This is my first order with Laptop Parts Expert, but certainly not my last. I was so impressed with their professionalism and prompt service. They were outstanding. I would reccomend them to anyone.  
 
A Very Satisfied Customer in Michigan

Very Satisfied
Reviewer: merriec
Click Here to See the Profile for merriec

10/6/08 2:05 PM
Please read all of this review because while I had issues with the battery itself how the company handled it was fantastic. I received a battery that did not work in my computer but they promptly sent another and emailed me the return shipping label (their cost to send not mine). They were very prompt and got the issue fixed so that my battery in the computer works great at a discount price!  
Special thanks to Jeremy for his persistance in making things right!  
Would recommend them and more importantly I would buy from them again.  
Great job!

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