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Store Rating and Reviews Laptop Parts Expert

Homepage: http://www.laptoppartsexpert.com Shop Now at Laptop Parts Expert

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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
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Six-Month Reviews: 14
Lifetime Reviews: 30

   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 7.90
8.04 Pricing of Products and Services
9.82 Likelihood of Future Purchases
9.64 Shipping and Packaging
9.82 Customer Service
10.00 Return or Replacement
Show Reviews Read all 30 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 

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 Laptop Parts Expert Customer Reviews
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Reviews 1 - 15 of 29
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Very Satisfied
Reviewer: oschaus
Click Here to See the Profile for oschaus

2/15/10 5:51 PM
I bought a new keyboard that arrived damaged from shipping. (It was well-packed too; I would certainly place the blame on poor handling by FEDEX.) I called to ask about a replacement, and one was shipped the very next day - no hassle, very friendly. When i first ordered, they also checked with me because my shipping and billing addresses were different. Fantastic company; I've been made a lifelong customer.

Very Satisfied
Reviewer: soulsplash
Click Here to See the Profile for soulsplash

2/11/10 7:17 PM
Outstanding service. Quick and efficient order processing. Immediate delivery. Great communication. Quality product and even better quality interactions. A+ all around!

Very Satisfied
Reviewer: lmichaud
(read my 2 reviews)
Click Here to See the Profile for lmichaud

1/27/10 3:06 PM
What a great find. I needed a very hard to find replacement keyboard for my laptop. They had the correct part, sent it quickly and it works great. It is great to deal with a company that knows what they are selling and responds quickly.

Very Satisfied
Reviewer: battlefish
Click Here to See the Profile for battlefish

1/25/10 5:21 PM
Ditto to this comment....My first purchase from these folks, and the experience could not have been better. Outstanding price, communications, shipping (to include excellent packaging). Outstanding organization.  
 
I ordered an auto adapter for my laptop but experienced a problem with it. They were very quick to respond and sent me an upgraded adapter the same day. Works like a champ.  
 
Jeremy was very upfront and helpful with my problem. It was a pleasure to work and deal with this company. Believe me you can not go wrong doing business with them. I give them an AAA plus rating.

Very Satisfied
Reviewer: rlneumiller
Click Here to See the Profile for rlneumiller

1/7/10 3:15 PM
Accurate description, best price and fast delivery.

Very Satisfied
Reviewer: brianmcc1
Click Here to See the Profile for brianmcc1

1/4/10 11:44 PM
I couldn't find a replacement keyboard for my laptop anywhere online so I filled out a parts request form @ Laptop Parts Expert. Jeremy called me to follow up and special ordered my part. Although the price of the part was more than he originally expected, he sold it to me at or below cost and honored his original price quote. A great transaction and I highly recommend this business!

This review was modified by its author, brianmcc1, on 1/4/10 11:47 PM.

Very Satisfied
Reviewer: barykelly
Click Here to See the Profile for barykelly

1/4/10 11:39 AM
I purchased a DC jack for my laptop from Laptop Parts Expert and had a great experience!! The order was shipped out in a timely manner and the item was exactly as described. Also, the staff was extra friendly when calling to confirm the address on my order and when I emailed later with a question. I highly recommend Laptop Parts Expert!!!

Very Satisfied
Reviewer: tdvv
Click Here to See the Profile for tdvv

11/30/09 9:02 AM
Ordered laptop keyboard and recevied within 3 days. Was emailed status every step of the way. GREAT customer service. Will buy again!

Very Satisfied
Reviewer: jpiehl920
(read my 2 reviews)
Click Here to See the Profile for jpiehl920

11/24/09 8:03 PM
My first purchase from these folks, and the experience could not have been better. Outstanding price, communications, shipping (to include excellent packaging). Outstanding organization.

Very Satisfied
Reviewer: arglong
Click Here to See the Profile for arglong

11/6/09 11:40 AM
Excellent customer service. The person answering the phone,was extremely helpful. I ordered the wrong part and they were great at exchanging it to what I needed.I received a credit on the return very quickly. Very dependable. Very fast delivery. Would buy from again!

Very Satisfied
Reviewer: TonyynoT
Click Here to See the Profile for TonyynoT

10/9/09 2:54 PM
Speedy and Awesome Communication!  
Lightning Fast Delivery!  
And most importantly, the Adapter Fits and Runs my Laptop Great!!!  
Thank you Laptop Parts Expert!!!  
Tony

Very Satisfied
Reviewer: heavensent1979
Click Here to See the Profile for heavensent1979

10/8/09 9:26 PM
Best experience ever. Very easy to order. The site is very informative. Super fast shipping. I ordered my keyboard on the 5th and I received it on the 7th! They e-mailed me with the updates and tracking information right away. I definitely would recommend this business to anyone. If I ever need anything for my laptop in the future they will be the only site I buy from. Thanks for the great experience!!  
 
Mariah S.,AZ

Very Satisfied
Reviewer: creona
Click Here to See the Profile for creona

10/1/09 2:22 PM
Laptop Parts Expert provides a great personalized service. My call to their service center was answered quickly by a courteous representative (Jeremy) who researched my requirement, completed the transaction and shipped the needed parts (which were received the next day). I will use Laptop Parts Experts again and will recommend their services to others.

This review was modified by its author, creona, on 10/1/09 3:10 PM.

Very Satisfied
Reviewer: whittierpc
Click Here to See the Profile for whittierpc

9/24/09 7:09 PM
Laptop Parts Expert is amazing!! There service is awesome, there order fulfillment is incredible, I love chatting and asking questions because they are always to the point and VERY helpful!  
 
I am VERY glad I found them and would recommend them to ANYONE!!q

Very Satisfied
Reviewer: SanDiegoDave
Click Here to See the Profile for SanDiegoDave

7/22/09 3:05 PM
They have a great website. The information helped me make the decision on which battery to buy. Even if I could have found at a little lesser cost elsewhere, they earned the sale with all that supporting technical information. And I like their shipping process. I was kept informed the whole way as to the status of my order. I will use this company again for my next order.

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