Wow, wish I'd checked this site before I ordered! I got a similar story: I made an order and was asked to call in and "confirm" information. I was then given the hard sell and purchased some additional accessories, and then the run-around began: When I enter my order number to reveiw my order status on their web site, I get a message stating no order exists; I was never emailed an order confirmation although I keep asking (about every day for one week) for it; when I call in for information on the status, they keep telling me the order shipped but then they tell me they will email me the UPS tracking number but then they never do, and now that I'm more insistent, they just give me false numbers (one for an order that shipped last year, and one that just didn't exist at all). The latest promise of a "Next Day Air" delivery and a supposed tracking number yielded a "tracking number not found" from UPS... These folks are definitely in business of Wamboozling... As of right now, I have no confidence I'll be getting a "good deal". Next time, I'll spend the few extra dollars and go with a reputable reseller.