Just purchased my new netbook, acer aspire 1410 from 1saleaday.com. at a great price with fantastic service. I highly recommend checking out their site if you are interseted in good deals. Their customer service was prompt and attentive.

This review was modified by its author, music123, on 10/19/09 12:27 PM.

I had ordered a "shower" type am/fm radio recently from 1 Sale A Day. While it was properly packed, etc., when I turned it on, only the FM portion functioned...what I really wanted was the AM portion to function. I wrote to 1 Sale A Day, and they were kind enough to ship me a fully function version - without having to return the old one. Now that's service!! Thanks guys!

Received the watch that I ordered, however it did not work properly.  
Contacted 1 Sale-A-Day and they had me return it, they returned a replacement watch that was a different model than I ordered. I contacted them again on how to fix this problem, they relied that they no longer had the model I originally ordered but they would refund the purchase price and I could keep the watch they sent me.  
I was VERY impressed the way they resolved this issue, I did not get the model of watch I wanted but I am satisfied.  
Thank you ! Sale-A-Day.

Ordered 2 Sonyoo body fat calculators, one was DOA and the other didn't work at all. Contacted 1saleaday for a RMA, and they decided to just refund my money instead without the return. That was much appreciated.

This was an incredible deal. I will buy from this company again when I see a product that I want.  
 
The above date is just a guess as my online receipt does not give it.  
Rick LaVoie  
coldsteel2@roadrunner.com

Customer service is refreshing. I received responses from my emails within one day. When I had a problem with a rebate company, my request from them for help was answered by refunding the purchase price. Unheard of! You now have a loyal customer!!!

Buyer Beware. 1saleaday falsely advertises their products. I ordered an apple branded USB wall charger from them. On their site was even a model number of an apple USB charger, which I confirmed on Amazon.com. What was sent to me, however, was a firewire wall charger, which is completely worthless. It even came with a USB cable, so the cable provided doesn't even match the product. When I contacted their support about the wrong item being sent, I received a generic email back, telling me to fill out a return form for a defective product. The product is not defective, it's the wrong product! They expect me to pay to ship it back to them to receive my refund. I should not be forced to pay more to correct their mistake. I'm not going to spend $5 to ship back a $10 item. Part of me thinks their purposely provide false descriptions, knowing that no one would want a firewire charger, and also knowing no one would follow up on returning it. Luckily I'm only out $10 this time, but I won't buy from them again.

I can understand ripping people off for more expensive items, but what I ordered was a deal for $2.99 back in August and I still haven't received it nor received a tracking number.  
 
The biggest issue is that since this company is obviously not trustworthy, they are taking in the credit card numbers of thousands of people placing orders on their site every day. Who knows what they do with the personal information of their customers.  
 
Fortunately my credit card company won't have a problem taking these guys to town even over a $2.99 charge.

I was pleased with 1SALE ADAY cust service, QUICK SHIPPING & AWESOME VALUE FOR THE $$$$ !!!

Co. that was handling rebates for this purchase went out of business & thus I could not collect.  
Upon notifying 1saleaday they IMMEDIATELY credited  
my account the same day.

I am very pleased with the product and the customer  
service was great! I had a slight problem with my rebate, but Sarah at " 1 Sale a Day" took care  
of it immediately. I will certainly order again from  
"1 Sale a Day"  

In summary, all's well that ends well.  
 
I ordered an Acer AS1410 notebook from 1saleaday last week, when they were offering an extremely good price, and with 3gb RAM as opposed to the 2gb offered by all other online retailers in the US.  
 
Immediately after ordering, I received a confirmation email. So far so good.  
 
The next day, I checked the site, and noticed that the order was marked as "shipped ground". Great! However, there was *no* tracking information, and I had received no email notification.  
 
I saw on here that they are Brooklyn-based, so assumed shipping would take 1-3 days to me in Washington, DC as it typically does from NYC.  
 
After the weekend passed with no further communication, I got a bit worried, and emailed support@1saleaday.com asking for tracking/shipping information.  
 
Today, with no notice, I got the laptop delivered by Fedex (a seemingly long 7 days after it was marked shipped). Normally, I come home in the afternoon when I know to expect a package. Fortunately, my roommate was home and was able to sign for it.  
 
It appears that 1saleaday is drop-shipping from Shanghai to distribution centers around the USA and thence to the customer, via Fedex Ground. That's okay. The issue is that they communicate their shipping schedule VERY POORLY to their customers, and don't respond to email. In my case, I ended up getting the product 7 days after the order, which is not great but acceptable I suppose. If 1saleaday would make just a *little* more effort to communicate shipping and tracking information, I'm sure they'd have more fully satisfied customers.  
 
UPDATE: A couple hours after receiving the package by Fedex, I got an email from 1saleaday. They were apologetic and said the product was "being shipped" and I would receive an email soon. They don't seem to know what their shipper is actually doing. Oh well...

This review was modified by its author, moxfyre, on 10/8/09 8:21 PM.

9/10/2009 I order (2) Sony 40inch with free (3)HDMI cable for each one total is (6) cable but haven't recieve it.On 9/22 i email them and they say the order has been in process. they send tracking # through my email, but when i recieve the item all it was (6) HDMI cable..then i email them ask where is my TV i order...and haven't got email yet.

My first order came in on time. The watch had a hand come loose from one of the subdials and I emailed customer service. Got a quick response, RMA and UPS label. Look forward to doing business in the future.

This review was modified by its author, kevcope, on 10/2/09 12:25 PM.

They have a great deal each day, and provide great customer service.