I have tried to purchase a Burberry Scarf several times from Ashford, the same Burberry scarf that they advertise constantly on msn.com. This is ALWAYS backordered, they never tell you until at least 48 hours after it is to have shipped, then on the day they promise you it is coming in - - it is backordered yet again.
I have had to cancel this order several times (I've tried to buy it for various people), not one time has Ashford been able to deliver. The excuses they give are fake and change daily (sometimes more), the customer service dept is a joke. One actually told me that she didn't have a sewing machine to make one, so wasn't sure what help she would be...nice, huh?
I will never buy (or attempt to buy here, since delivery never happens) again. They are one of the poorest excuses for an on-line retailer there is.