Ordered an item that was in stock. Several days later was told the order was cancelled because it's out of stock. This company repeatedly misstates their inventory just to entice potential customers to place orders.

Placed an order for a coach wallet. Many people mentioned that Ashford just cancels orders for seemingly good deals. Two days later I get a cancellation email stating that the the order is cancelled because its no longer in stock. Worst part is that they still list it on their website as being available and in stock. They either do this on purpose to attract customers with deals they can never fulfill or they plain out have a horrendous system with cluless people on the other end. What a waste of time. Thats the last time I ever tried to order from them.

stay away....I bought a Seiko ladies watch for my 1 yr anv, the watch came on time, but clearly was an either used or display model, the band was nicely polished, but POLISHED, with tiny scratched they were trying to hide! how @#$@# up...if I wanted a used watch i couldve gone to marshalls or some..never will even look at their site again...

I have tried to purchase a Burberry Scarf several times from Ashford, the same Burberry scarf that they advertise constantly on msn.com. This is ALWAYS backordered, they never tell you until at least 48 hours after it is to have shipped, then on the day they promise you it is coming in - - it is backordered yet again.  
 
I have had to cancel this order several times (I've tried to buy it for various people), not one time has Ashford been able to deliver. The excuses they give are fake and change daily (sometimes more), the customer service dept is a joke. One actually told me that she didn't have a sewing machine to make one, so wasn't sure what help she would be...nice, huh?  
 
I will never buy (or attempt to buy here, since delivery never happens) again. They are one of the poorest excuses for an on-line retailer there is.