I purchase 2 pairs of shoes from this store, I notice that I did not received a confirmation email so I contacted them a few hour later via telephone the CS service agent told me 1 of the item was not instock so I told her to cancell my order, she said it could not be cancelled because it was in the box and will be shipped out the following day I ask to speak with there supervisor because I dont need just one item. The supervisor said she would cancel my order a few day later I saw were my account was debited for the cancelled item I call to find out why they had charged my account when I cancelled the order, the cs said the item was already shipped which was a lie since I was told on the day of the purchase that it was still there I got really mad and called my bank and have them chargeback the amount that was charge to my account when the shoes arrived a week later I had the PO RETURN TO SENDER I would not recommend anyone to shop with them.