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Store Rating and Reviews The Best Things

Homepage: http://www.thebestthings.com
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: N/A / 10
Six-Month Reviews: 0
Lifetime Reviews: 161
   


Lifetime Rating: 9.94 / 10
All Stores Avg.: 7.71
Show Reviews Read all 161 reviews below.
This merchant has received ZERO reviews in the past 6 months. 
  
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American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
299 Herndon Parkway  
Suite 210  
Herndon, VA 20170
customer support email:
customer.service@thebestthings.com
phone:
800-884-1373
customer support:
703-796-5544
business hours (est):
9:00am - 5:00pm Mon - Fri.  
Closed Sat. & Sun.

FAX: 703-766-0966


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 The Best Things Customer Reviews
Page 1 of 12sort reviews by:
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Reviews 1 - 15 of 169 1 | 2 | 3 | 4 | 5 | .... | 12   Next Page
Very Satisfied
Reviewer: jepearson (1)
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1/4/08 4:05 PM
The wooden hand screws were the best quality that I have worked with. It's nice to see that they are still produced in the United States. The order was processed and received in record time without a problem. I will possitively recommend the company and make future purchases myself. Great job!

Very Satisfied
Reviewer: nbrosseau (1)
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12/1/06 5:53 PM
Lamson Sharp knives were ordered on 11/25/06 (Monday) and received via UPS Ground on 12/1/06. A confirmation email was received on 11/27/06 (Monday). Order arrived 100% accurate. We will definitely order from The Best Things again. I checked all over the web and they had the "Best" prices and largest selection at reduced prices.

Very Satisfied
Reviewer: TheFlagChick (1)
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6/16/06 8:19 AM
I was on a search for some good woodworking tools that I needed. My local vendors prices were so far out of my budget range. In my search I ran across The Best Things and I was elated at the great prices they posted. I needed to call the company to verify they had a particular item in stock that I needed immediately and I found that their customer service was outstanding. They were able to ship my item the following morning and it arrived quickly. They also do not gouge you on the shipping cost!!! My overall experience has been great and I will certainly buy from them again. They are an A+++ vendor in my book!!!

Very Satisfied
Reviewer: lifeform749 (1)
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5/2/06 12:25 AM
This is my second purchase from them. They really took the time to answer all my questions. As well they know the products they are selling. The items arrived as scheduled, well packaged and exactly as described. As well they believe in top customer service--something now considered old fashioned with many. Most importantly, I feel safe purchasing from them. Hat's off and Thank you The Best Things!

Very Satisfied
Reviewer: Rigden (1)
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3/30/06 1:53 PM
My online ordering experience with "The Best Things" was the best in recent memory. I placed an order for 7 Robert Sorby Turning tools, and then was able to add an additional item by telephone. Judging by the extensive selection of a variety of different items, all at reasonable prices, I expected that this might be one of those "we'll order it when you place your order" operations. I was pleasantly surprised to learn that the order would ship complete that afternoon. I received the order today by UPS Ground, six days after I placed it. It was well packed with all items in perfect condition. I am quite satisfied, and will be ordering again.

Very Satisfied
Reviewer: serenedoug (1)
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2/25/06 1:24 PM
I liked my experiernce with this site. It was fairly easy to navigate.

Very Satisfied
Reviewer: jecarbonemd (1)
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1/24/06 10:11 AM
This is an excellent online store with great merchandise and great prices. The delivery was right on time and the customer service was personal and exellent.

Somewhat Satisfied
Reviewer: perigrine (1)
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1/23/06 7:17 PM
The Best Things Online Store is a great resource for the professional woodworker. There tool selection is the best and the pricing is fabulous. Not only are their tools great but the website is simple and straight forward. The delivery was also on time. I highly recommend this company to all master craftsmen.

Very Satisfied
Reviewer: foothillphil (1)
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1/12/06 2:23 AM
First time order. Outstanding product price and shipped the day I placed the order - at the height of the holiday season.  
 
Will definately buy from The Best Things again.

Very Satisfied
Reviewer: wwoodwkr (1)
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1/10/06 2:01 PM
The web site is really easy to use and quick. They shipped my order the same day I entered it. I also received an e-mail with a track-id from a real person - not computer generated. Outstanding customer support and shipping - I ordered on Friday, and had my rasp on Monday.  
Definitely going to do business here again !

Very Satisfied
Reviewer: speedray (1)
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1/4/06 5:36 PM
I was very pleased with this company's customer service. When you call, you actually get a live person, which is extremely rare these days.  
 
They gave me a direct personal call to let me know something I ordered was out of stock. In the end, I ended up with exactly what I wanted and they were very accommodating.

Very Satisfied
Reviewer: Dogster (1)
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12/30/05 6:02 PM
excellent website, excellent descriptions of merchandise, knowledgeable staff, good prices, excellent service, prompt delivery.highly recommended, and this is no lie.

Very Satisfied
Reviewer: Joe1964 (1)
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12/24/05 8:13 AM
Excellent shopping experience! Product was shipped when promised and arrived on time. Provided me with an upgraded product, at NO CHARGE, because one of the items I ordered was not in stock. Now thats great customer service!

Very Satisfied
Reviewer: dumbordumber (1)
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12/23/05 5:59 AM
Great place to do business. Good product selection, good prices, good packaging, quick shipping. Highly recommend. I