My online ordering experience with "The Best Things" was the best in recent memory. I placed an order for 7 Robert Sorby Turning tools, and then was able to add an additional item by telephone. Judging by the extensive selection of a variety of different items, all at reasonable prices, I expected that this might be one of those "we'll order it when you place your order" operations. I was pleasantly surprised to learn that the order would ship complete that afternoon. I received the order today by UPS Ground, six days after I placed it. It was well packed with all items in perfect condition. I am quite satisfied, and will be ordering again.