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Store Rating and Reviews The Best Things

Homepage: http://www.thebestthings.com Shop Now at The Best Things
Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 1
Lifetime Reviews: 164

   


Lifetime Rating: 9.94 / 10
All Stores Avg.: 8.12
5.00 Pricing of Products and Services
7.50 Likelihood of Future Purchases
10.00 Shipping and Packaging
10.00 Customer Service
0.00 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
Which companies are Merchant Members?
Show Reviews Read all 164 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  
Black 
Friday 2009

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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
299 Herndon Parkway  
Suite 210  
Herndon, VA 20170
customer support email:
customer.service@thebestthings.com
phone:
800-884-1373
customer support:
703-796-5544
business hours (est):
9:00am - 5:00pm Mon - Fri.  
Closed Sat. & Sun.

FAX: 703-766-0966



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 The Best Things Customer Reviews
Page 1 of 11sort reviews by:
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time period:
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Reviews 1 - 15 of 157
1 | 2 | 3 | 4 | 5 | .... | 11   Next Page
Somewhat Satisfied
Reviewer: perigrine
Click Here to See the Profile for perigrine

1/23/06 7:17 PM
The Best Things Online Store is a great resource for the professional woodworker. There tool selection is the best and the pricing is fabulous. Not only are their tools great but the website is simple and straight forward. The delivery was also on time. I highly recommend this company to all master craftsmen.

Somewhat Satisfied
Reviewer: jsitchin
Click Here to See the Profile for jsitchin

10/27/04 10:09 PM
good experience. I have not yet received my merchandise but I expect it to come on time, as promised.

Somewhat Satisfied
Reviewer: WebOrdering
Click Here to See the Profile for WebOrdering

3/19/04 9:53 AM
I ordered a Tormek sharpening system from The Best Things. The product was found at The Best Things using an Internet search. The price was the best on the Internet. The product was well described on The Best Things web site. The ordering process was quick and easy. Shipping on this item (40 lbs) was free. The product was apparently ordered by The Best Things from Sweden when I placed my order. As a result, delivery took over one month. This problem would probably not occur with orders for products made in the USA. Customer service related to tracking the order was quick and courteous.  
 
Invoice Number 1075064647699

Somewhat Satisfied
Reviewer: tecjsj
Click Here to See the Profile for tecjsj

1/18/03 2:15 AM
Ordered a Bread Knife. Great price and service. Will do business with these folks again.

Very Satisfied
Reviewer: WoodBCarver
Click Here to See the Profile for WoodBCarver

10/14/09 10:27 AM
Good inventory. Good communication and speedy shipping. Items well packed.  
Might consider quantity discounts(10% for 6 or more) for purchase of multiple gouges.

Very Satisfied
Reviewer: tgbedc
Click Here to See the Profile for tgbedc

5/23/09 10:29 AM
Delivery was very prompt. No surprises / surcharges on shipping / handling. Tools were well packaged. Value was good for the items ordered. Tools were as described and good quality.

Very Satisfied
Reviewer: ciceroks
Click Here to See the Profile for ciceroks

4/25/08 2:37 PM
I was searching for an Electric Burn-in Knife. Found several, but after I did the math, "The Best Things" offered overall best price for knife and sticks plus shipping. Excellent delivery time. Very satisfied.

Very Satisfied
Reviewer: jepearson
Click Here to See the Profile for jepearson

1/4/08 4:05 PM
The wooden hand screws were the best quality that I have worked with. It's nice to see that they are still produced in the United States. The order was processed and received in record time without a problem. I will possitively recommend the company and make future purchases myself. Great job!

Very Satisfied
Reviewer: nbrosseau
Click Here to See the Profile for nbrosseau

12/1/06 5:53 PM
Lamson Sharp knives were ordered on 11/25/06 (Monday) and received via UPS Ground on 12/1/06. A confirmation email was received on 11/27/06 (Monday). Order arrived 100% accurate. We will definitely order from The Best Things again. I checked all over the web and they had the "Best" prices and largest selection at reduced prices.

Very Satisfied
Reviewer: TheFlagChick
Click Here to See the Profile for TheFlagChick

6/16/06 8:19 AM
I was on a search for some good woodworking tools that I needed. My local vendors prices were so far out of my budget range. In my search I ran across The Best Things and I was elated at the great prices they posted. I needed to call the company to verify they had a particular item in stock that I needed immediately and I found that their customer service was outstanding. They were able to ship my item the following morning and it arrived quickly. They also do not gouge you on the shipping cost!!! My overall experience has been great and I will certainly buy from them again. They are an A+++ vendor in my book!!!

Very Satisfied
Reviewer: lifeform749
Click Here to See the Profile for lifeform749

5/2/06 12:25 AM
This is my second purchase from them. They really took the time to answer all my questions. As well they know the products they are selling. The items arrived as scheduled, well packaged and exactly as described. As well they believe in top customer service--something now considered old fashioned with many. Most importantly, I feel safe purchasing from them. Hat's off and Thank you The Best Things!

Very Satisfied
Reviewer: Rigden
Click Here to See the Profile for Rigden

3/30/06 1:53 PM
My online ordering experience with "The Best Things" was the best in recent memory. I placed an order for 7 Robert Sorby Turning tools, and then was able to add an additional item by telephone. Judging by the extensive selection of a variety of different items, all at reasonable prices, I expected that this might be one of those "we'll order it when you place your order" operations. I was pleasantly surprised to learn that the order would ship complete that afternoon. I received the order today by UPS Ground, six days after I placed it. It was well packed with all items in perfect condition. I am quite satisfied, and will be ordering again.

Very Satisfied
Reviewer: serenedoug
Click Here to See the Profile for serenedoug

2/25/06 1:24 PM
I liked my experiernce with this site. It was fairly easy to navigate.

Very Satisfied
Reviewer: jecarbonemd
Click Here to See the Profile for jecarbonemd

1/24/06 10:11 AM
This is an excellent online store with great merchandise and great prices. The delivery was right on time and the customer service was personal and exellent.

Very Satisfied
Reviewer: foothillphil
Click Here to See the Profile for foothillphil

1/12/06 2:23 AM
First time order. Outstanding product price and shipped the day I placed the order - at the height of the holiday season.  
 
Will definately buy from The Best Things again.

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