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Store Rating and Reviews Consumer Depot / overstockdealz_auctions / retail-recyclers / Auction Logistix

Homepage: http://www.consumerdepot.com Shop Now at Consumer Depot / overstockdealz_auctions / retail-recyclers / Auction Logistix
Six-Month Rating: 7.31 / 10
Six-Month Reviews: 77
Lifetime Reviews: 3208
   
Lifetime Rating: 8.19 / 10 All Stores Avg.: 8.12
8.18 Pricing of Products and Services
6.82 Likelihood of Future Purchases
7.21 Shipping and Packaging
3.86 Customer Service
0.54 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & contact reviewers.
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Show Reviews Read all 3,208 reviews below.
  
Black 
Friday 2009

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Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
3332 powell ave
customer support email:
support@consumerdepot.com
phone:
615-851-2125
customer support:
615-851-2125
business hours (est):
10:00 - 5:00 Mon-Sat

FAX: 615-851-2126



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 Consumer Depot / overstockdealz_auctions / retail-recyclers / Auction Logistix Customer Reviews - Page 4
Page 4 of 218sort reviews by:
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Reviews 46 - 60 of 3259
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Very Satisfied
Reviewer: rolandj
Click Here to See the Profile for rolandj

9/10/09 11:37 AM
Purchased an impact wrench on ebay. I had a  
problem with it due to not knowing how to  
use it. They were very helpful. It works  
now. Great price and fast shipping.

Very Satisfied
Reviewer: Cindymac
Click Here to See the Profile for Cindymac

9/10/09 6:53 AM
Very satisfied with product and received it in a timely manner. Very easy to set up an account and order.

Very Dissatisfied
Reviewer: romzombie
Click Here to See the Profile for romzombie

9/9/09 2:14 PM
HORRIBLE people run this site. My son ordered an XBOX 360 "refurb" and it arrived DOA, just a few red lights lit up and the screen said something about hardware problems. We set up an RMA and returned it and they wrote us back saying the box had been tampered with (opened up) and they shipped the faulty XBOX back to us! Then they sent us phony photos of someone elses XBOX with sticker marks, saying these were proof that we removed their "do not remove" stickers. These aren't even genuine XBOX stickers, mind you, they are stickers that consumerdepot added to the unit. They are a bunch of LIARS and THIEVES, and we are in the middle of charge-back procedures with our bank. BUY YOUR MERCHANDISE ELSEWHERE, YOU HAVE BEEN WARNED!!!!!!!!!!!!!

Very Dissatisfied
Reviewer: Pcoop1946
Click Here to See the Profile for Pcoop1946

9/9/09 12:39 PM
AVOID THESE GUYS LIKE THE PLAGUE!! I ordered a G drive mini triple and was sent a G drive mini combo. Since I needed FW800---which comes with the triple---and the combo only has FW400, I cannot use the drive with my Mac OS10.5. I've sent several e-mails to customer service, telling them politely that they sent the wrong item, and asking for a full refund. Each time they've come back saying sorry, this item is non-refundable. Finally, they said "it appears you have received the proper item" and I would have to contact the manufacturer "for warranty and support." This despite the fact that on the packing slip it clearly states "USB FW400 & USB FW800".

Very Dissatisfied
Reviewer: pfaccenda
Click Here to See the Profile for pfaccenda

9/8/09 8:41 AM
HORRIBLE!! DO NOT PURCHASE FROM THIS MERCHANT! Printer ink cartridge I received was defective and totally non-functional. Merchant REFUSED to exchange, replace, or issue a refund! They even REFUSED to issue an RMA# to look at my BRAND NEW, but DOA out-of-box, non-functional ink cartridge. I have never had a company take such a "sold as-is", "no return under ANY reason" policy, even when I point out that such a stance is in violation of the Federal Warranty of Merchantablity and Fitness that states that all products sold in America must be " fit for the purpose to which it was intended when sold". I can accept a no warranty position, but not a " yes it wont work at all, and we know this, so we sell them as-is, so its not our problem when they dont work" attitude and position. BUYER BEWARE!! Translate no warranty from this merchant as " its not gonna work, we know it, but too bad for you". And if that's there position on no-warranty, I would never take their word for an actual warranty. I may sound harsh, but remember, I was told, no return, no exchange, no refund, no evaluation, no discussion, if you send it back without an RMA we will refuse to accept it, and we refuse to issue an RMA, SO if you send it back, we can/will refuse it.

Very Dissatisfied
Reviewer: oilman7
Click Here to See the Profile for oilman7

9/1/09 5:44 PM
This company is ran by crooks. I ordered 2 pedestals from this company, one which was greatly priced b/c it was a demo model. Of course they shipped me the full price model and later sent me an email saying the demo was out of stock. I ordered over the phone and the guy told me both were in stock. What the hell am I going to do with 1 pedestal!? DO NOT BUY FROM THIS COMPANY. I read negative reviews and ignored them. Don't make that same mistake, THEY ARE NOT HONEST. AVOID, AVOID, AVOID AT ALL COST. CROOKS, CROOKS, CROOKS.

Reviewer: tinydog13
Click Here to See the Profile for tinydog13

9/1/09 12:32 AM
Great seller. It was a pleasure doing business with them. Would definitely buy from them again. Fast shipping. Purchase an item through ebay from them. Very pleased with the description of item.

Reviewer: GeoV2
Click Here to See the Profile for GeoV2

8/31/09 8:31 PM
Excellent service, prompt shipping and low pricing. Can't ask for more.

Reviewer: dhyre
Click Here to See the Profile for dhyre

8/31/09 2:07 PM
The item was exactly as described, brand new, sealed and with complete packaging. It was shipped amazingly fast with excellent packaging. I'd gladly buy from this merchant again.

Reviewer: mc2489
Click Here to See the Profile for mc2489

8/30/09 8:25 AM
I bought three fax machines for my caretakers.166.00. he sent an email saying they were shipped,they never arrived.He admitted he never shipped and refused refund.I'm taking him to the FTC,Federal Trade Commission,internet telemarketing fraud,IRS,FBI,USPS,Equifax,Experian,Trans union,Social security,IDTHEFT.They allways get results and then some. My 166.00 will cost him 10,000.00 .The trip to Washington alone,with Attorney,room and board and 5 years prison.I'm on the board.

Very Dissatisfied
Reviewer: dole
Click Here to See the Profile for dole

8/27/09 2:52 PM
DO NOT ORDER FROM these guys. They are a FRAUD and have been given an F in service, honesty and customer service. Please review this BBB link before getting trapped.  
 
http://www.bbb.org/nashville/business-reviews/surplus-salvage-merchandise-suppliers/consumer-depot-in-nashville-tn-32000377#ratingdetails  
 
I bought merchandise worth $984, and they reimbursed me $700. the merchandise was wrong, didn't work and wasn't reimbursed the full amount. i could not get in touch with anyone in person to discuss my matter and the sales person acts aloof to any situation.  
 
DO NOT PURCHASE FROM THEM! NEVER AGAIN

Very Dissatisfied
Reviewer: gkcmilner
Click Here to See the Profile for gkcmilner

8/23/09 8:37 AM
I ordered two 1gb rams chips. They sent one 1gb and one 512mb. I told them about the error and they replied stating they don't have another 1gb. I was given an RMA to return but they will not refund the shipping charges for the first item (they charged additional for the 512mb RAM that I didn't want) and I have to pay shipping to return it. Unacceptable. I will not ever purchase from again and I will not refer them.

Dissatisfied
Reviewer: dstone66
Click Here to See the Profile for dstone66

8/20/09 10:55 AM
Almost flawless. However... they shipped the retail consumer box (a VoIP phone kit) by slapping a label on it. The equipment did arrive ok (if filthy and banged up). Even if they just put the retail box into a cardboard shipping box without padding it would have been much better. I would hesitate to order something similar from this merchant for this reason alone.

Very Satisfied
Reviewer: mandet
Click Here to See the Profile for mandet

8/20/09 9:51 AM
This seller is excellent: provided a great deal, fast shipping and an accurate item description! Will definitely buy from again and again!

Very Satisfied
Reviewer: efunk69
Click Here to See the Profile for efunk69

8/18/09 5:39 AM
Inexpensive and reasonably quick shipping. The item was also packaged really well and arrived in excellent condition. A+

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