I bought three fax machines for my caretakers.166.00. he sent an email saying they were shipped,they never arrived.He admitted he never shipped and refused refund.I'm taking him to the FTC,Federal Trade Commission,internet telemarketing fraud,IRS,FBI,USPS,Equifax,Experian,Trans union,Social security,IDTHEFT.They allways get results and then some. My 166.00 will cost him 10,000.00 .The trip to Washington alone,with Attorney,room and board and 5 years prison.I'm on the board.