Been having some memory issues with this new P5KC the last week. Tried to call Asus only to get the "33 minute of wait time" message, sorry I dont wait that long for anyone.  
 
Anyways, call MBP.com and explained what the issue was and if I still had enough time to RMA directly to them. Comes to find out I am right on the 15th day. By the time I was off the phone, they had a RMA ready, but stated it wouldnt be sent out until tomorrow and gave me 2 days exta time extension to get it packaged and shipped. (wont need that long )  
 
Heres a few key things about them.  
 
1. They are NOT doing the 15% restocking fee.  
2. They offered me advice on how to correct the issue, which couldnt be .  
3. Very friendly and very knowledgeable on all motherboards they sell.  
4. Gave me some excellent choices for a better motherboard. (Key thing, correct info.)  
 
This company was so easy to deal with I almost forgot that I even had a issue, until I fired the system back up again  
 
This company also has taken my buisness away from newegg because of these few reasons.  
 
Do not worry about ordering from that company, they will bend over backwards for you if you are just as nice to them, as they are too you, if a issue ever comes up.  
 
One other key point I didnt mention above.  
 
Placed my order the night before, by noon the next day I recieved a email with tracking number. The P5KC actually got here a day earlier then stated.  
 
Just cant go wrong with a company like this. More companys need to get back into customer support like MBP.com does.

This review was modified by its author, glock19owner, on 6/17/08 12:17 PM.

I placed my order in the afternoon and I received a tracking number that evening. It took less than one day to process and ship out my motherboard. Item was safely packed and arrived in perfect working condition. I'm glad I found motherboardpro.com. I will definitely shop with them again. Thanks!

This company offered the product at the lowest price I found on the internet and delivered it fast and exactly as advertised.  
 
I would recommend motherboardpro to anyone, their prices and shipping charges are very reasonable and shipping only took 2 days.

The product I purchased ended up being out of stock, but because of the issue MotherBoard pro gave me a great discount on a higher end board to make up for it. Their shipping was very fast and cheap. I had to work with them on RMAing the motherboard after having a memory issue, and their customer services was A+. This is a great seller and I would buy from them for sure again.

Customer service and response is better than most any other reseller I have ordered from. I experienced a problem that was a result of their error but also a lapse of attention on my part when receiving the item. Even though the situation was outside their normal return policy, they worked with me to find a MOST equitable solution. They responsed in a very timely manner and treated with respect and consideration.  
I will definately look to them first for my furture needs of any product they sell and will happily recommended them to any of my friends.

A++ Thank You, had too rma one bourd due too no post issue after properly updating bios and another just too confirm it was working correctly all money refunded no problems very kind staff took care of me well. overall A+ service Thank You

Exceptional service! I've dealt with many really good online PC companies that ship quickly and effeciently. Some even have good prices. But MotherboardPro.com went way beyond my expectations. I had my motherboard ONE DAY after I ordered it even though their on the other side of the US from me. I'm very impressed.

This review was modified by its author, tds911, on 2/2/08 7:02 PM.

Excellent service and shipping. Product got shipped out and very next day in a properly fitted box.  
 
PS - Had to return this board but they were so nice about it that it didnt upset me at all.  
Just call them, thats all I can say  
They are just so easy to work with, its nice talking to people who know what they are talking bout

I pre-ordered a motherboard about a week ago and the guys at Motherboard Pro have been great to work with. They answered all of my questions quickly and they have been awesome about keeping me up to date on the order status. The icing in the cake is that the price on the motherboard was dropped 39 dollars today and they were kind enough to give me that price difference back! I have never heard of any other retailer doing that for their customers. I will never buy a motherboard anywhere else again. Thank you for your excellent customer support and for your honest business practices!

great customer service. I order a motherboard on 11/16/2007. I was worry about not receive my order before thanksgiveing, i called them and them upgrade my shipping to 2nd air with not additional charge. thank you. NO1 reseller

On the first time I placed an order with this merchant I made the mistake of ordering the wrong Main board for the processor I already had. When I called MotherboardPro I was greeted by Mike who immediatly looked up my order and confirmed to me what board I should have ordered to go with my processor. Totally my fault, but Mike said, "No problem, I can help you". Man, how refreshing to get a real live human who actually wanted to help.  
 
Within 10 minuteds Mike had my previous order turned around and my correct board on the way. I recieved the correct board at my doorstep 2 days later and when the first board that I had erronously ordered was returned back to MotherboardPro.com I recieved an e-mail confirming that they had just credited my credit card for the first order and wanted to know if they could do anything else to help me!  
 
Order from this company, you will not be sorry. This place is a gem! I will be ordering from them again.

Some of the best after purchase care I've ever experienced in ANY format. A helpful, responsive support team that is not only knowledgeable, but seem happy to answer questions and help you.  
 
Unforutunately I had to RMA a defective board that was out of the return period, but these guys handled not only some tech support questions for me, but contacted DFI and setup the RMA for me.  
 
One word: Wow!

Dealing with most computer dealers is like interacting with a bot. MotherboardPro is an exception. They provide truly personal and professional service. If you need to RMA a board as I did (multiple times), they make the process relatively painless.

Never heard of these guys before but WOW. I had a question about the DFI NF680I LT SLI-T2R motherboard which was in stock so I decided to call. Not only were they able to answer my questions, they shipped out same day when i placed the order.  
 
Highly Recommend these guys.